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Frequently Asked Questions

FAQ

How do I grant access to a door on the new system?

Request Process

Door Access Request Form

  1. The requester will log in and complete the Door Access Request Form.
  2. The door owner (AD Group Manager) will receive an email to approve or deny the request.
  3. If the request is approved, access will be added near real-time. If any issues arise, the door owner should contact accesscontrol@boisestate.edu.

Audit Process

  1. AD group owners will receive a bimonthly email notification displaying the members of the AD groups for doors of which they are assigned management.
  2. If any corrections need to be made, the recipient may remove individuals directly from the audit email, or request accesscontrol@boisestate.edu to remove group memberships.
  3. Accesscontrol@boisestate.edu may also make modifications to AD group membership per the AD group owner’s request.