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User Experience Research

The User Experience (UX) Research program is a fully online certificate and a minor open to all majors. You will use ethnographic techniques to better understand your customers’ needs, leading to the superior design of products and services.

Check out the courses below.

Are you currently …

  1. a Boise State student? See instructions on how to add this certificate to your degree plan and view courses for registration information.
  2. looking for an in-person, graduate certificate? See instructions on how to apply for this certificate
  3. a working professional wanting a fully online certificate’ Go to

What is User Experience Research?

User Experience Research has a wide array of applicability. Boise State student Luke Martello describes his research and how the process prepares him for the professional world.

What Alumni are Saying About the User Experience Research Program

Hear from our graduates.

Ashley Farmer

Ashley Farmer
Senior Analyst, Comcast

“I thoroughly enjoyed the User Experience Research program (my boss can attest to this as I regurgitate just about everything I’ve learned) … Thank you for everything! It’s been pretty life changing!”

Michelle Headrick

Michelle Headrick
Product Owner, Cask LLC.

“What I learned in the User Experience Research program has served me very well. I’ve gotten enthusiastic feedback from my business partners and the leadership team on the work that has already been accomplished using skills learned from the coursework.”

Matt Mueller

Matt Mueller
Sr Manager, Innovation Strategist at Boar’s Head Brand

“As a UX professional, for years I have been fascinated with the ethnographic approach of user research and the practical ways to apply it to business. I wanted to learn how to produce great ethnography. The UX Research program exceeded my expectations. I am now better prepared to deliver meaningful qualitative insights that can drive results.”

The User Experience Research program is a project based in the College of Innovation and Design (CID). Learn more about CID at our home page.

Boise State University College of Innovation and Design