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Dining FAQ

Important Dates

DescriptionDateTime
Weekly Meal Plan Added to Dining AccountsWeek of June 68 a.m.
Weekly Meal Plan Billed to Student AccountWeek of July 58 a.m.
First Payment Due if on Payment Plan7/25/20228 a.m.
Fall Semester - Weekly Meal Plans Start8/18/202211 a.m.
Last Day to Reduce Weekly Meal Plan9/2/20229 p.m.
Fall Break Start - Weekly Meal Plans Offline11/19/20229 p.m.
Fall Break End - Weekly Meal Plans Online11/27/202210 a.m.
Fall Semester - Weekly Meal Plans End12/16/20229 p.m.

Meal Plan FAQ

General

WHAT IS A MEAL PLAN?

A meal plan is the most convenient way to dine on campus. You can enjoy access to two all-you-care-to-eat dining venues (Buster’s Kitchen and SouthFork), your favorite national and local retail brands, convenience store markets, and Byte vending for quick eats on the go. Meal plans are a cashless, convenient way to dine on campus and stay fueled throughout the semester. 

WHAT ARE DINING DOLLARS?

Dining Dollars are prepaid funds loaded onto your Bronco Card, similar to a gift card; and are accepted at all food locations on campus.

ARE MEAL PLANS REQUIRED?

Yes, first-year students who live on campus, and any students who live in first-year designated university housing, are required to have a weekly meal plan and will be enrolled in the Trailblazer meal plan by default. Students can change their meal plans until September 2, 2022 via broncocard.boisestate.edu.

Sophomore and above students who live on campus who aren’t required to have a meal plan can purchase a weekly meal plan and bill it to their student account until September 2, 2022.  Complete the HRL Weekly Plan Request Form.

WHAT ARE WEEKLY MEAL PLANS?

Weekly meal plans offer maximum variety, flexibility, and peace of mind knowing meal swipes are refreshed weekly. The Blue unlimited plan eliminates the need to track meal swipes, allowing guests to enjoy meals, snacks, or simply socialize with friends while they dine. 

  • Weekly meal plans apply to the semester of purchase. Each week a set number of swipes are loaded Monday morning and expire Sunday night. 
  • Swipes are restricted to a 30 minute interval. 
  • Each weekly plan includes Dining Dollars and guest meals for maximum flexibility and value. 
  • Dining Dollars can be used at all food venues, Byte vending machines and most food trucks.
  • Guest meals allow the meal plan participant to have a block of meals available to use as needed.

IMPORTANT DATES

DescriptionDateTime
Weekly Meal Plan Added to Dining AccountsWeek of June 68 a.m.
Weekly Meal Plan Billed to Student AccountWeek of July 58 a.m.
First Payment Due if on Payment Plan7/25/20228 a.m.
Fall Semester - Weekly Meal Plans Start8/18/202211 a.m.
Last Day to Reduce Weekly Meal Plan9/2/20229 p.m.
Fall Break Start - Weekly Meal Plans Offline11/19/20229 p.m.
Fall Break End - Weekly Meal Plans Online11/27/202210 a.m.
Fall Semester - Weekly Meal Plans End12/16/20229 p.m.

WHAT ARE LIFESTYLE MEAL PLANS?

Whether you plan to dine with us once a week or every day, you can select a plan to suit your schedule and dining needs. 

  • Lifestyle meal plans are activated at time of purchase and expire one year from date of purchase.
  • Most plans come with Dining Dollars that can be used at participating locations and vending machines. 

WHAT ARE DINING DOLLARS ONLY PLANS?

Like cash, but better! Dining dollar plans are pre-paid funds loaded to your Bronco Card, like a gift card, and offer bonus value with each purchase. 

  • Dining Dollar plans are loaded on your Bronco Card at the time of purchase and expire one year from purchase. 
  • Dining Dollars offer cashless flexibility for your dining habits and are accepted at all campus dining locations and can be used online through our food order mobile app, Boost.

WHAT DOES EACH MEAL PLAN COME WITH?

Check out all the meal plan options at dineoncampus.com/BoiseState.

HOW DO I SELECT A PLAN?

First-year students who live on campus and any students who live in first-year designated university housing are required to have a meal plan.  The Trailblazer plan will be billed to student accounts automatically.

HOW DO I PURCHASE/CHANGE A MEAL PLAN?

Weekly Meal Plans

  • First-year students who live on campus and any students who live in first-year designated university housing are required to have a meal plan.  The Trailblazer plan will be billed to student accounts automatically. Students can change their meal plans until September 2, 2022.  
  • Students will be able to change their meal plan or view their account after they have registered and enrolled.
  • Sophomore and above students living on campus in non-first-year designated rooms may purchase a weekly meal plan and bill it to their student account until September 2, 2022. After September 2, 2022, weekly meal plans are no longer available to purchase.  Complete the HRL Weekly Plan Request Form.
  • All other students, faculty and staff may purchase a weekly meal plan by September 2, 2022 by visiting the online store

Lifestyle Meal Plans & Dining Dollars Only Plans

How do I change my meal plan?

  • There are no changes, exchanges or refunds on Lifestyle and Dining Dollar only plans.

How to Change Weekly Meal Plan

WHY IS MY MEAL PLAN NOT AVAILABLE ON BRONCOCARD.BOISESTATE.EDU?

First-year students who live on campus and any students who live in first-year designated university housing are required to have a meal plan.  The Trailblazer plan will be billed to student accounts automatically.

  • It can take up to two business days before the Trailblazer is loaded onto your account if you have received a housing assignment after the first week of June. 
  • If you still do not see the plan added to your account please contact infodesk@boisestate.edu
  • Students can change their meal plans until September 2, 2022.  
  • Students will be able to change their meal plan or view their account AFTER they have registered and enrolled.

Sophomore and above students living on campus in non-first-year designated rooms may purchase a weekly meal plan and bill it to their student account until September 2, 2022. After September 2, 2022, weekly meal plans are no longer available to purchase.  Complete the HRL Weekly Plan Request Form.

All other students, faculty and staff may purchase a weekly meal plan by September 2, 2022 by visiting the online store.

IF I CHANGE MY MEAL PLAN ON BRONCOCARD.BOISESTATE.EDU WILL THE CHANGES BE INSTANT?

Yes, meal plan changes through broncocard.boisestate.edu occur in real-time and there should be no delay  You will see a credit or charge posted to your student account within 2 business days.

WHY ARE MY WEEKLY DINING DOLLARS AND GUEST MEAL NOT ON MY ACCOUNT?

Yes, meal plan changes through broncocard.boisestate.edu occur in real-time and there should be no delay  You will see a credit or charge posted to your student account within 2 business days.

WHEN DO MEAL PLANS ACTIVATE?

Weekly Meal plans including Dining Dollars and Guest Meals will all activate the first day of move-in for housing.

All other Lifestyle and Dining Dollars Only plans will activate at time of purchase.

Dining Terms and Conditions

AM I ABLE TO PURCHASE A MEAL PLAN IF I LIVE OFF CAMPUS?

Weekly meal plans are available to purchase starting the week before fall semester and are available through September 2, 2022 by visiting the online store.

Lifestyle Plans and Dining Dollar Only Plans may be purchased via the online store or in person at the Information Desk at any time.

WHY DO I GET AN ERROR MESSAGE WHEN I TRY TO CHANGE MY WEEKLY MEAL PLAN?

Student’s not enrolled in classes will be unable to change their meal plan through broncocard.boisestate.edu, your account must be active to make changes.  To activate your account, register and enroll in classes.

If you are still unable to change your meal plan email infodesk@boisestate.edu and they can manually change it for you.

HOW DO WEEKLY MEAL PLAN DINING DOLLARS WORK?

Weekly Meal Plan Dining Dollars are loaded to your Bronco Card for use starting at 10 a.m. the first day of move-in.

  • Unused Weekly Meal Plan Dining Dollars will carry over from fall to spring, expiring at the end of the spring semester.
  • Dining dollars can be used during breaks when the dining halls are closed.

HOW DO LIFESTLYE MEAL PLAN DINING DOLLARS WORK?

Lifestyle Dining Dollars are loaded on your Bronco Card at the time of purchase and expire one year from the date of purchase.

HOW DO DINING DOLLARS ONLY PLANS WORK?

Dining Dollar Plans are loaded on your Bronco Card at the time of purchase and expire one year from purchase.

Dining Dollar Only Plans may be purchased via the online store or in person at the Information Desk at any time.

WHAT DO I DO WHEN MY DINING DOLLARS GET LOW?

You can reload your Dining Dollars at any time. Keep in mind Dining Dollars are available during fall or spring break when the dining halls are closed. Save up if you plan on being here during semester breaks.

Dining Dollar Only Plans may be purchased via the online store or in person at the Information Desk at any time.

WHAT HAPPENS IF I LEAVE BOISE STATE?

Any remaining meal swipes or Dining Dollars will be forfeited.

Dining Terms and Conditions

WHAT IF I HAVE A FOOD ALLERGY OR SPECIAL DIET?

We can help with that. 

  • If you’re avoiding gluten or the eight major allergens, look to Buster’s Kitchen for the G8 Station. Food is prepared with dedicated serving and cooking utensils. All the food at the G8 Station is prepared without milk, eggs, fish, shellfish, tree nuts, peanuts, wheat or soybean. 
  • We also offer vegan/vegetarian options at both Buster’s Kitchen and SouthFork dining halls. 
  • If you need a customized diet, contact our Registered Dietitian Nutritionist, Jess Butler at jess.butler@compass-usa.com 

WHERE DO I CHECK MY DINING ACCOUNT

Check your balance at broncocard.boisestate.edu.

Billing

HOW DO I PAY FOR MY WEEKLY MEAL PLAN BILLED TO MY STUDENT ACCOUNT?

Same place you pay for housing and tuition, your student account via Campus Solutions Student Center.

WHEN WILL I SEE CHARGES POSTED TO MY STUDENT ACCOUNT?

Meal plan charges will be posted to the student account for payment initially upon housing assignment or by the first week of July along with your housing charges.  Any meal plan credits/refunds for any plan changes or cancellations will be posted to your student account within 2 business days.

Dining Terms and Conditions

CAN I GET A REFUND ON MY WEEKLY MEAL PLAN?

In limited circumstances, students may be able to cancel their meal plans after they have been activated.  Students must have an approved release request from Housing to cancel a weekly meal plan.  Contact boisestatedining@boisestate.edu if you have been released from housing and would like to request a cancellation.

Dining Terms and Conditions

WHAT DO I DO IF I NEED DIETRY ACCOMMODATIONS?

We accept accommodation requests as needed throughout the semester. Exemptions will be granted based on extreme medical reasons. Exemptions are not granted for dietary choices. Please note that you have an obligation to pay for your meal plan until an exemption request is approved.

  1. Fill out the Discuss Dietary Accommodations
  2. The Registered Dietitian Nutritionist (RDN) will contact the student after receiving their meal plan accommodation request.
  3. The RDN will schedule a meeting between the student and the review panel, consisting of the Dining Services Dietitian, Executive Chef and/or Food Service Director. Dietary requirements will be reviewed and students will learn what specialized diets or other accommodations are available.
  4. The review panel will discuss the individual case after the meeting.
  5. Students requesting an exemption will be notified of the decision via email from RDN.