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Frequently Asked Questions

Dining Plan FAQ

2023-2024

WHAT ARE WEEKLY MEAL PLANS?

Weekly meal plans offer maximum variety, flexibility, and peace of mind knowing meal swipes are refreshed weekly.

  • Weekly meal plans apply to the semester of purchase. Each week a set number of swipes are loaded Monday morning and expire Sunday night.
  • Each weekly plan includes Dining Dollars and guest meals for maximum flexibility and value.
  • Dining Dollars can be used at all food venues.
  • Guest meals allow the meal plan participant to have a block of meals available to use as needed.

WHAT ARE COMMUTER MEAL PLANS?

Whether you plan to dine with us once a week or every day, you can select a plan to suit your schedule and dining needs.

  • Commuter meal plans are activated at the time of purchase and expire one year from the date of purchase.
  • Most plans come with Dining Dollars that can be used at participating locations and vending machines.

WHAT ARE DINING DOLLARS ONLY PLANS?

Like cash, but better! Dining dollar plans are pre-paid funds loaded to your Bronco Card, like a gift card, and offer bonus value with each purchase.

  • Dining Dollar plans are loaded on your Bronco Card at the time of purchase and expire one year from purchase.
  • Dining Dollars offer cashless flexibility for your dining habits and are accepted at all campus dining locations and can be used online through our food order mobile app, Boost.

WHY IS MY MEAL PLAN NOT AVAILABLE ON BRONCOCARD.BOISESTATE.EDU?

First-year students who live on campus and any students who live in first-year designated university housing are required to have a meal plan.  The Trailblazer plan will be billed to student accounts automatically.

  • It can take up to two business days before the Trailblazer is loaded onto your account if you have received a housing assignment after the first week of June.
  • If you still do not see the plan added to your account, please get in touch with boisestatedining@boisestate.edu
  • Students can change their meal plans through the first 10 days of classes.
  • Students will be able to change their meal plan or view their account AFTER they have registered and enrolled.

All other students, faculty, and staff may purchase a fall weekly meal plan by September 1st or spring weekly meal plan by January 19 by visiting the online store.

WHEN DO MEAL PLANS ACTIVATE?

Weekly Meal Plans including Dining Dollars and Guest Meals will all activate on the first day of move-in for housing.

All other Commuter and Dining Dollars Only plans will activate at the time of purchase.

Dining Terms and Conditions

WHY DO I GET AN ERROR MESSAGE WHEN I TRY TO CHANGE MY WEEKLY MEAL PLAN?

First-year students who live on campus and any students who live in first-year designated university housing are required to have a meal plan.  The Trailblazer plan will be billed to student accounts automatically.

  • It can take up to two business days before the Trailblazer is loaded onto your account if you have received a housing assignment after the first week of June.
  • If you still do not see the plan added to your account, please get in touch with boisestatedining@boisestate.edu
  • Students can change their meal plans through the first ten days of classes.
  • Students will be able to change their meal plan or view their account AFTER they have registered and enrolled.

All other students, faculty, and staff may purchase a fall weekly meal plan by September 1st or a spring weekly meal plan by January 19 by visiting the online store.

HOW DO WEEKLY MEAL PLAN DINING DOLLARS WORK?

Weekly Meal Plan Dining Dollars are loaded to your Bronco Card and can be used starting at 10 a.m. on the first day of move-in.

  • Unused Weekly Meal Plan Dining Dollars will carry over from fall to spring, expiring at the end of the spring semester as long as you remain in your housing contract.
  • Dining dollars can be used during breaks when the dining halls are closed.

HOW DO DINING DOLLARS ONLY PLANS WORK?

Dining Dollar Plans are loaded on your Bronco Card at the time of purchase and expire one year from purchase.

Dining Dollar Only Plans may be purchased via the online Boise State Dining store at any time.

WHAT DO I DO WHEN MY DINING DOLLARS GET LOW?

You can reload your Dining Dollars at any time. Keep in mind Dining Dollars are available during fall or spring break when the dining halls are closed. Save up if you plan on being here during semester breaks.

Dining Dollar Only Plans may be purchased via the online Boise State Dining store at any time.

WHAT HAPPENS IF I LEAVE BOISE STATE?

Any remaining meal swipes or Dining Dollars will be forfeited.

Dining Terms and Conditions

WHAT IF I HAVE A FOOD ALLERGY OR SPECIAL DIET?

We can help with that.

  • If you’re avoiding gluten or the major allergens, look to Buster’s Kitchen for the Delicious Without station. Food is prepared with dedicated serving and cooking utensils. All the food at the Delicious Without station is prepared without dairy, eggs, fish, shellfish, tree nuts, peanuts, wheat, sesame, or soybean.
  • We also offer vegan/vegetarian options at both Buster’s Kitchen and SouthFork dining halls.
  • If you need a customized diet, contact our Registered Dietitian Nutritionist, Jess Butler at boisestatedining@boisestate.edu.

HOW DO I PAY FOR MY WEEKLY MEAL PLAN BILLED TO MY STUDENT ACCOUNT?

Same place you pay for housing and tuition, your student account via Campus Solutions Student Center.

WHEN WILL I SEE CHARGES POSTED TO MY STUDENT ACCOUNT?

Meal plan charges will be posted to the student account for payment initially upon housing assignment or by the first week of July, along with your housing charges.  Any meal plan credits/refunds for any plan changes or cancellations will be posted to your student account within two business days.

Dining Terms and Conditions

2024-2025

What are residential weekly dining plans?

Weekly dining plans offer maximum variety, flexibility, and peace of mind, knowing meal swipes are refreshed weekly.

  • Weekly dining plans apply to the semester of purchase. Each week, a set number of swipes are loaded Monday morning and expire Sunday night.
  • Each weekly plan includes Dining Dollars and guest meals for maximum flexibility and value.
  • Dining Dollars can be used at all food venues.
  • Guest meals allow the dining plan participant to have a block of meals available to use as needed for a friend or for themselves.

What are residential block dining plans?

Residential Block dining plans have a set number of meals to use at Buster’s Kitchen, SouthFork Dining, and Chaffee Late Night Grill each semester. There’s no limit on the number of meals used during a day or week or on the number of guests treated to a meal as long as the card owner is present. Block plans are available to all sophomore and above students living on campus.

What are commuter dining plans?

Whether you plan to dine with us once a week or every day, you can select a plan to suit your schedule and dining needs.

  • Commuter dining plans are activated at the time of purchase and expire one year from the date of purchase.
  • Most plans come with Dining Dollars that can be used at participating locations and vending machines.

What are dining dollar only plans?

Like cash, but better! Dining dollar plans are pre-paid funds, like a gift card, loaded to your Bronco Card and offer bonus value with each purchase.

  • Dining Dollar plans are loaded on your Bronco Card and expire one year from purchase.
  • Dining Dollars offer cashless flexibility for your dining habits and are accepted at all campus dining locations, and can be used online through our food order mobile app, Boost.

What if I want multiple residential block plans for the semester?

You can request an additional block plan by filling out this form by the 10th day of classes.

Why do I have to have a dining plan if I live in an apartment or have a kitchen?

If you live in sophomore and above housing spaces, you don’t have to have a dining plan, but we encourage you to consider one of the 6 plans available to you. Between classes, work, homework, group projects, and social lives, students are busy. Having access to healthy food choices that you don’t have to take time to prepare can be a game changer on busy days.

If I am a sophomore, can I get a weekly dining plan? Or can I only have a block plan?

Yes, you can have a weekly dining plan. There are six plans to choose from for students living in sophomore and above housing spaces: three weekly and three block plans.

If I am a freshman, can I have a block plan? Or can I only have a weekly dining plan?

As a first-year student, you’ll have your choice of three weekly dining plans. Because the first year can be filled with transition and challenges, most students want to rely on someone else to plan, shop, cook, and clean up. Eating in the dining hall every day, or almost every day, helps students make friends and build their circle of support.

Block plans have been developed specifically for older students who’ve made the transition to college life.

Can I buy a residential plan if I am living off-campus?

No, residential plans are designed for students who live on campus. We have four commuter dining plans for you to choose from.

Is there a meal swipe option closer to the west side of campus?

No, unfortunately, we don’t have that option in place at this time. It is a quick walk to Buster’s Kitchen and SouthFork, or take the Bronco shuttle.

How do I opt out of sophomore dining plans?

Fill out this form to opt out of your sophomore and above dining plan by the 10th day of classes. The dining plan will be removed from your account within 3 business days. The charges will be removed from your student account within 5-7 business days.

When do dining plans activate?

Residential Dining Plans, including Dining Dollars and Guest Meals, will all activate on the first day of move-in for housing. All other Commuter and Dining Dollar Only plans will activate at the time of purchase.

What do I do when my dining dollars get low?

You can reload your Dining Dollars at any time. Keep in mind Dining Dollars are available during fall or spring break when the dining halls are closed. Save up if you plan on being here during semester breaks.

Dining Dollar Only Plans may be purchased via the online Boise State Dining store at any time.

What happens if I leave Boise State?

Any remaining meal swipes or Dining Dollars will be forfeited.

Dining Terms and Conditions

What if I have a food allergy or special diet?

  1. Notify the Boise State Dining team of your allergy(ies). Email Jessica Butler to schedule a meeting with our Registered Dietitian, Food Service Director, and Executive Chef to develop a plan for navigating the dining halls.
  2. Be proficient in the self-management of your food allergy(ies):​
    1. Avoid foods you’re allergic to.​
    2. Recognize symptoms of allergic reactions.​
    3. Know how and when to tell someone you might be having an allergy-related problem.​
    4. Know how to properly use medications to treat an allergic reaction.​
    5. Carry emergency contact information with you at all times.​
  3. Read the station signage, menus, and ingredient information made available upon request by emailing Jessica Butler or on Dine on Campus.
  4. When in doubt regarding ingredients in a particular food or dish, direct your questions to our Registered Dietitian, Food Service Director, Assistant Director, or Executive Chef. If you do not know who these individuals are, please ask an employee on duty to contact them. ​
  5. Due to the nature of the residential dining halls and retail locations, if you have been prescribed an EpiPen, carry it with you at all times. ​
  6. If you notice something that is problematic for your allergy, please notify our Registered Dietitian, Food Service Director, Assistant Director, or Executive Chef on duty so that they can look into your concern.​
  7. If you have a question at any point, please ask our Registered Dietitian, Food Service Director, Assistant Director, or Executive Chef on duty. If we do not hear from you, we believe that you are successfully navigating the dining locations.
  8. Contact the Education Access Center if you need accommodations.

How do I pay for my residential dining plan billed to by student account?

You will pay for your residential dining plan in the same place you pay for housing and tuition, your student account via Campus Solutions Student Center.

When will I see residential dining plan charges posted to my student account?

Dining plan charges will be posted to the student account for payment initially upon housing assignment or by the first week of July, along with your housing charges.  Any dining plan credits/refunds for any plan changes or cancellations will be posted to your student account within 3-5 business days.

How do I request an additional residential block dining plan?

You can request an additional block plan by filling out this form by the 10th day of classes.