Frequently Asked Questions

Residential meal plans are charged to your student account. Visit the Boise State Student Financial Services website for more information.

Students or Staff wishing to purchase a lifestyle meal plan or dining dollars can do so online using a debit or credit card.

Students living in the residence halls can change their meal plan through the first week of classes each semester. 

To change your meal plan during the first week of classes log into your Bronco Card account.

If you have a food allergy, special diet, or disability-related dietary need, Boise State Dining is committed to working with you.

Step 1: Meet with Boise State Dining

Students must first schedule a meeting with the Boise State Dining Dietitian to discuss their dietary needs.

Schedule a meeting with the Boise State Dining Dietitian

During the meeting, Boise State Dining will review whether your dietary needs can be met within the existing meal plan structure. If your needs cannot be met due to a disability, you should begin the ADA accommodation process below.

Step 2: Submit a Request for Services Form

Submit a Request for Services form through the Educational Access Center (EAC).

Go to the EAC Request for Services page

Select Housing and Dining on the form.

Step 3: Submit Disability-Related Documentation

Provide documentation that states the disability and explains how it impacts your ability to use the meal plan. Documentation may be uploaded when submitting the form or submitted afterward.

Step 4: Participate in the Interactive Process

You will meet with an EAC disability coordinator to discuss your concerns and requested accommodations.

Step 5: Dining Review Team Evaluation

The EAC disability coordinator will meet with the Dining Review Team, which includes a Boise State Dining representative, a Dietitian from Health Services, and the EAC coordinator.

Step 6: Decision and Notification

• The Dining Review Team will recommend approval, request additional information, or denial.
• The EAC coordinator will notify you of the decision.
• If approved, Boise State Dining will adjust charges accordingly.
• If denied, you may appeal to the Dean of Students Office.

You can reload your Dining Dollars at any time via our Boise State Dining Store.

Yes, The Towers plan is designed for students residing in Towers Hall, offering a balanced mix of convenience and value. It is not available for students living in other on-campus housing.

An external caterer is any vendor (catering company, restaurant, grocer) that provides food and/or beverages.

Yes, submit a request for a Food Truck at your next event here:

Review our external catering guidelines based on your group’s affiliation with Boise State on our external catering website.

All alcoholic beverage services on campus must be exclusively provided by Dine on Campus – Carved and Crafted.

Regardless of any donations or funding involved, a contract with the restaurant and catering exemption is required for catering services hosted in a Boise State building. This ensures proper documentation and understanding of the catering arrangements, regardless of the funding source.