Taking more than one exam?
If you are taking more than one exam, Steps 4-7 will need to be completed for each exam.
1. Create a ProctorU test-taker account
If you don’t already have one, create a ProctorU test-taker account. Then check your inbox for a ProctorU account verification link. Follow the link to finish setting up your account.
2. Install the ProctorU browser extension
After creating an account, install the ProctorU browser extension, which is required to access the exams.
3. Run a compatibility check on the device you’ll use for testing
Start by reviewing the technical requirements needed to use this service to ensure the device you plan to test on is supported. Next, complete the compatibility check. If assistance is needed, there are several ways to contact support:
- Submit a support ticket.
- Call the help-line (1-855-772-8678).
- Use the live-chat tool in the bottom right hand-corner of your ProctorU account screen. This is usually the fastest option, but you may experience a wait due to increased requests.
4. Register and pay for the exam
- Visit this website – Bronco Learn.
- Click on the Public Courses tile.
- The ICLAs have an Idaho logo. Click on the exam(s) that you need to take.
- Click the blue enroll button.
- You are considered an “external” user, so you will be asked to use a personal email address to create an account.
- You will then enter your payment information.
- Go to the email that you used to register for the course (from Canvas Catalog, titled “Welcome to BroncoLearn”). In the email click the “Complete Registration” button (top of the email); you will be taken to a Canvas Welcome page.
- Finish the account registration by entering the email address that you used to register for the course, a password, and your time zone.
- Click the “Register” button to complete the registration. The Bronco Learn page will open that will show you the courses that you have registered for so far.
- Click on the “Go to Course” button to access the exam sites that you are enrolled in.
Note
If you are taking multiple exams, you’ll need to enroll and pay for each individual exam. Once you have a Bronco Learn account, you should use that account for other exam enrollments. Do not set up a ProctorU appointment until you have access to the exam site(s) that you need.
5. Schedule your ProctorU appointment
After you have enrolled in the exam site, schedule an appointment with ProctorU, which is required to access each exam. If you’re using an existing ProctorU account that you did not create for a Boise State exam, you may not be able to see Boise State-specific exams (such as the ICLA). In that case, click your name in the upper right-hand corner of the dashboard and select Account Settings. At the bottom of the settings page, add Boise State to your list of institutions and click the update button.
- Log in at ProctorU New Session Login Page
- Click Schedule Session to schedule an appointment with a proctor.
- Ensure that Boise State appears as the institution. Set the term to Default, and select ICLA: Non-Boise State Students for the exam.
- Find a suitable date and time, and complete your appointment registration, following the steps on your screen.
6. Access and take the exam
- Have a valid State or Government ID ready to present to your proctor by webcam.
- Close all unrelated tabs and windows on your computer, except for this website and Bronco Learn.
- Log in at ProctorU New Session Login Page
- Launch your scheduled appointment session.
- Follow the on-screen instructions to complete the verification process before connecting with your proctor. See this video for a summary of the steps required to start your ProctorU Live+ Exam Session. Keep in mind that some elements of the interface may look slightly different on your screen.
6. Once connected, your proctor will enter your exam password and launch your test for you.
7. If needed click the “Click Here to Begin Your Exam” button
ProctorU Support
If you need support, there are several ways to contact ProctorU:
- Submit a support ticket.
- Call the help-line (1-855-772-8678).
- Use the live-chat tool in the bottom right hand-corner of your account screen. This is usually the fastest option, but you may experience a wait due to increased requests.
7. Save your passing certificate
If you pass the exam with 70% or higher, you will receive an email from Bronco Learn that includes your passing certificate. If you do not pass, you will not receive a certificate.
You can also access this certificate by logging into Bronco Learn and clicking your name in the top-right corner.
- Then select “Student Dashboard.”
- Certificates are available for download under the “Completed” tab.
- Beside the name of the exam, “View” or “Download Certificate.”
- NOTE: The certificate will likely download in the bottom left corner of your screen. If not, open up your “Downloads” folder and check there.
Save the certificate for your records.