Salesforce Student Success Hub
Introducing the Salesforce Student Success Hub at Boise State University: Your Pathway to Academic Excellence
Welcome to a new era of student support and achievement! The Salesforce Student Success Hub is your comprehensive resource for fostering academic growth and personal development at Boise State University. This innovative platform has been meticulously designed to empower both advisors and students, creating a seamless journey toward success.
For Students
The Salesforce Student Success Hub platform empowers you to take control of your academics through personalized dashboards, monitoring your academic progress, setting goals, and accessing a wealth of resources that align with your unique aspirations. Need to connect with an advisor? The hub makes it a breeze, facilitating seamless communication and scheduling for timely guidance.
For Advisors
The Salesforce Student Success Hub equips advisors with cutting-edge tools to efficiently manage student progress, enabling them to provide tailored advice and interventions. With real-time insights into each student’s academic journey, advisors can anticipate challenges, track milestones, and offer timely assistance, ensuring that no one falls through the cracks. Collaboration and communication between advisors, faculty, and staff are elevated, enhancing the overall student support network.
Enhancements and Future Features
The Project Management Office and the Salesforce implementation team is constantly making improvements and investigating future features.
Recent Enhancements Include:
- Adding quick click buttons for appointment status changes
- A simplified appointment topic list
- Adding more student academic information for advisor use:
- Academic Career
- Class Standing
- Enrollment Status
- Link to access student FERPA release premissions
Potential Future Enhancements include:
- Improved student action plans
- Service indicator integration
- Additional student groups
- Course data
- Link to access student transcripts
- Bi-directional texting
- Bulk email send to advisees
Questions/Support
For technical support and assistance with the Student Success Hub, contact the Help Desk at helpdesk@boisestate.edu.
Have ideas or suggestions for future implementation? Contact Tim Squires at tsquires@boisestate.edu or Sage Rust at sagerust@boisestate.edu.