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Salesforce Student Success Hub

Introducing the Salesforce Student Success Hub at Boise State University: Your Pathway to Academic Excellence

Welcome to a new era of student support and achievement! The Salesforce Student Success Hub is your comprehensive resource for fostering academic growth and personal development at Boise State University. This innovative platform has been meticulously designed to empower both advisors and students, creating a seamless journey toward success.

Embark on a transformative educational voyage

For Students

The Salesforce Student Success Hub platform empowers you to take control of your academics through personalized dashboards, monitoring your academic progress, setting goals, and accessing a wealth of resources that align with your unique aspirations. Need to connect with an advisor? The hub makes it a breeze, facilitating seamless communication and scheduling for timely guidance.

Student User Guide

Student Log-in to Student Success Hub

Goodbye Manual Processes, Hello Streamlined Guidance

For Advisors

The Salesforce Student Success Hub equips advisors with cutting-edge tools to efficiently manage student progress, enabling them to provide tailored advice and interventions. With real-time insights into each student’s academic journey, advisors can anticipate challenges, track milestones, and offer timely assistance, ensuring that no one falls through the cracks. Collaboration and communication between advisors, faculty, and staff are elevated, enhancing the overall student support network.

Advisor User Guide

Advisor Log-in to Student Success Hub

SSH Glossary of Terms

Enhancements and Future Features

The Project Management Office and the Salesforce implementation team are constantly making improvements and investigating future features.

Recent Enhancements Include:

  • NEW – Service indicator integration
  • Adding quick click buttons for appointment status changes
  • Improved student action plans
  • Student Success Hub Glossary of Terms
  • Link to access student FERPA release permissions
  • Adding more student academic information for advisor use:
    • Academic Career
    • Class Standing
    • Enrollment Status
    • Additional student groups

Potential Future Enhancements include:

  • Advising Pools
  • Advising Leadership dashboards
  • Course data and degree planning
  • Link to access student transcripts and test scores
  • Enhanced e-mail notification to students after changes to appointments
  • Bi-directional texting
  • Bulk email send to advisees

Questions/Support

For technical support and assistance with the Student Success Hub, contact the Help Desk at helpdesk@boisestate.edu.

Have ideas or suggestions for future implementation? Contact Tim Squires at tsquires@boisestate.edu or Sage Rust at sagerust@boisestate.edu.