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I Didn’t Know That: Password Recovery Tool

If you’ve ever forgotten your password and have been locked out of your account, you know what a pain that can be. Until recently, there wasn’t a way to recover your password without calling the Help Desk (during office hours) and providing sensitive information. Now, it can be done from anywhere 24/7.

The Password Recovery Tool is an online system that you can use any time to reset your password or unlock your account if you get locked out. BUT you have to enroll first. It needs to have your personal email (not your Boise State one) or phone number in order to verify your identity.

Do your future password-forgetting self a favor, and enroll now so you’ll never be locked out of your account again!

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