COID 266 – IT Support I: IT Support and Computer Networking
Learn the fundamentals of day-to-day IT support, including identifying problems, troubleshooting, and debugging. Learn networking basics, including protocols, cloud computing, and practical applications of network troubleshooting.
COID 267 – IT Support II: IT System Administration, Infrastructure, and Security
Learn the basics of operating systems, system administration, and IT infrastructure services necessary to manage a fleet of devices and software on premises and in the cloud. Learn IT security concepts, tools, and best practices to address threats and attacks. Produce capstone deliverables that may also serve as professional portfolio assets.