HR Processing FAQ’s
Who do I contact for Employment Verification?
Employment Verification through an outside source:
Contact: (800) 888-8277
Email: workforce@equifax.com or www.theworknumber.com
Employment Verification with Boise State HR Assistance:
Phone: (208) 426-1616
Email: employeeverify@boisestate.edu
Website: Employment Verification
How do I access myBoiseState if I no longer work at the university?
For questions regarding access to myBoiseState, call the Help Desk at (208) 426 -4357. You can also visit the OIT Computer Accounts & Access website for assistance.
I am unable to log into myBoiseState, what can I do?
For questions regarding access to myBoiseState, call the Help Desk at (208) 426-4357. You can also visit the OIT Computer Accounts & Access website for assistance resetting your password.
Letter of Appointments/Graduate Assistants?
LOAs (Letters of Appointment) are a contract used to hire an Adjunct within Boise State University.
GAs (Graduate Assistants) are enrolled in the Graduate Assistantship Program through the Graduate College. GAs MUST have Grad College approval to work a secondary position.
What is the difference between Non-Exempt and Exempt employees? Benefit Eligible vs Non-Benefit Eligible?
Non-Exempt employees are hourly employees that are eligible for overtime and have a requirement to submit a timecard. Most Classified positions are Non-Exempt.
Exempt employees are salaried employees that pay the same amount each week with a minimum weekly salary of $684. Instructional/Teaching positions as well as Professional Staff are Exempt.
Benefit Eligible employees are Regular employees who have a PCN and work 20 or more hours each week for 5 or more consecutive months. This makes these employees eligible to receive benefits provided through the University.
Non-Benefit Eligible employees are Temporary employees who do not have a PCN, work 19 hours or less each week, or work 20 or more hours each week for less than 5 months. These employees are not eligible to receive benefits provided through the University.
What is the process for Bronco Hub Approvals?
The approval process goes through multiple checks, teams, and individuals to verify information and catch any mistakes. Submitters send the form through the workflow where it is picked up by the Supervisor listed. Once the Supervisor approves, the form will be assigned to an HR Processor for processing or editing. HR Processors will determine if more information is needed and if it is, the form will be rejected or returned for edits by the Submitter or Supervisor.
What is the difference between recurring ICP vs Non recurring ICP?
A recurring ICP is one that pays out over several pay periods. The overall amount being paid is split between each pay period.
A non-recurring ICP, commonly referred to as One Time Payment, only pays in one pay period.
Why do I get an “Unauthorized” message when opening Perceptive Experience?
Sometimes Perceptive Experience will not load in a normal browser. Try opening Perceptive Experience in an incognito tab. If the issue persists, please visit the OIT Computer Accounts & Access website for assistance.
How do I complete a Separation?
You can find how to complete a separation on the End of Employment page.
What are the different Employment Categories?
Human Resources is here if you have questions. Contact our HR Processing team using the ServiceNow Ticket Request or call 208-426-4440.