Request Computer Accounts and Access

New Accounts

New University computer accounts require a request submitted through Help Desk Self Service.

  • Ensure all new hire paperwork (including an I-9 form) has been completed and processed by Human Resource Services.
  • You will need the account requestor’s employee ID #, Boise State username, and specific information about the account(s) being requested (or an equivalent employee name).
  • If the requestor is an affiliate (not paid by Boise State), complete the Request for Approval of Visitor or Affiliate Status process.

Account Request Instructions

For New Hires or Separations

Step 1: Visit Help Desk Self Service and sign in with your Boise State credentials (you may be logged in automatically).

Step 2: Select:

Request access to be added to a computing account


Request access to be removed from a computing account.

Step 3: Fill out the request, review your information, and select Submit.

Step 4: You will receive an email confirmation that the request has been submitted, along with the request’s ID number.

For Current Boise State Employees

To request changes in access for an existing employee account, email your request to

Please include the employee’s first and last name, Boise State username, and employee ID number on all correspondence.

If the request concerns PeopleSoft administrative access, use Help Desk Self Service to submit the request.

Need Assistance?

For more information, contact the Help Desk at (208) 426-4357,, chat, or Help Desk Self Service.