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Basic Needs

The resources in this list pertain to some of our basic needs that are needed for survival including physiological ones like food, and shelter.

Food

  • Idaho Foodbank: Provides food assistance in various locations. Offers Idaho school feeding site, and access to other Federally funded food programs.
  • St. Vincent De Paul, Overland Center Food Pantry: St. Vincent de Paul of Southwest Idaho operates five conveniently located food pantries. Stretch your food budget with food from the food pantry near you!

Shelter

  • Mortgage Relief: The Federal Housing Finance Agency has instructed mortgage servicers to allow borrowers whose mortgages are owned by Fannie Mae or Freddie Mac to delay payments. This forbearance program allows for a mortgage payment to be suspended for up to 12 months due to hardship caused by the coronavirus. To find out if Fannie or Freddie own your mortgage, you can search your address on this federal government site.
  • Renter Relief: If you rent, the best national resource we’ve found so far is the search-by-state function on Justshelter.org. This offers information on local organizations that can provide advice to renters in distress. Regulators have also told landlords whose own mortgages are owned by Fannie or Freddie that they too can use forbearance, just as long as they do not evict tenants after they pause their mortgage payments. The challenge for renters is figuring out whether their landlord has such a mortgage. This information sometimes appears if you look up the address in the National Housing Preservation Database.

Utilities

If you are struggling to pay your power bill during this time, Idaho Power can help. Payment arrangements can set you on a manageable path forward with the past-due balance.

Idaho Power is offering additional payment solutions in response to the struggles many are experiencing due to the coronavirus pandemic. Please contact us to make payment arrangements if you are not able to pay your bill in full. Find more information on this flyer or call their Customer Care Team at: 208-388-2323 (Treasure Valley area) 1-800-488-6151 (toll free).

Health

  • Medical Services: Health Services continues to offer onsite resources such as appointments for acute or chronic medical and/or mental health issues, immunizations, lab draws, allergy shots, etc. Providing medical telehealth appointments, when appropriate, via Zoom for patients that are now out of the area (but still in Idaho) or for those in the area that do not want to leave their homes during the Stay at Home order.
  • Pathways Community Crisis Center of Southwest Idaho is now providing FREE voluntary hospital clearance for individuals who wish to admit to a mental health facility for treatment, without presenting to the emergency room.
  • While no one would choose to have a chronic health condition, they do happen for a number of reasons. The State’s health plan has programs in place to help employees and their families manage and even improve their chronic conditions which also helps them manage their costs for healthcare-related expenses. For more information, check out their website: https://ogi.idaho.gov/the-first-wealth-is-health/

Mental Health & Counseling

  • The Employee Assistance Program (EAP) is a free, confidential service that provides short-term counseling services to help address personal, financial, career, and work-life issues to eligible employees and their families. To access this benefit, simply call the EAP at (877) 427-2327 and identify yourself as a Boise State University employee.
  • If you would like to speak with a mental health counselor or access other mental health resources, you can also call Boise State Counseling Services at (208) 426-1459 to schedule a telemental health counseling session, and/or visit the Boise State Counseling Services website, which offers links to counseling services off-campus, as well as other sources of information and assistance on mental health. There are occasions when a problem or crisis feels too overwhelming to wait for a scheduled appointment. If this is the case, Counseling Services have staff available during standard hours of operation to more immediately assess your needs.
  • National Crisis Text Line: Crisis Text Line is the free, 24/7 text line for people in crisis in the United States. The service is powered by volunteer Crisis Counselors who work remotely—anywhere with a computer and secure internet connection works. Text “HOME” to 741-741. For more information, visit www.crisistextline.org
  • Idaho COVID-19 HOTLINE: When you’re isolated at home, feelings of anxiety, loneliness, or worry may become overwhelming. Experiencing these feelings is common during times of heightened stress. Don’t be afraid to reach out. The Department of Health and Welfare has opened a COVID-19 Behavioral Health Distress Line, offering anonymous and confidential assistance for all, no matter your situation. If you are experiencing any type of distress from feeling overwhelmed or isolated, a mental health challenge, substance use disorder, or if you are seeking resources during this difficult time, please reach out!
  • Responders are available via phone or text, with a chat feature coming soon. Callers may also leave a message during off-hours and receive a return call the following day. The COVID Help Now Line is staffed from 8 a.m. to 8 p.m. Mountain Time, seven days a week, and can be reached by calling or texting 986-867-1073 or calling toll-free 866-947-5186. Resources can also be found by visiting www.ioem.idaho.gov/covidhelpnow.
  • Call in: 888-330-3010 OR Idaho Care Line: call 2-1-1 or visit www.211.idaho.gov
  • Idaho Suicide Prevention Hotline: call 2-1-1 or 208-398-4357
  • Optum Idaho Member Crisis Line: call 855-202-0973

Suicide Prevention Resources

Campus Security & Police (208) 426-6911

CARE TEAM

Online mental health screening

Community Resources

Idaho Suicide Prevention Hotline (Call or text) 1-208-398-HELP (4357)

National Suicide Prevention Hotline 1-800-273-TALK (8255)

Red Nacional de Prevención del Suicidio 1-888-628-9454

National Suicide Prevention Lifeline for Deaf, Hard of Hearing, Hearing Loss 1-800-273-8255

Region IV Mobile Crisis Unit 1-208- 334-0808 option 2

National Crisis Hotline Network 1-800-SUICIDE (784-2433) 24/7 Crisis Text Line Text TALK to 741-741

Trevor Lifeline (LGBTQIA) 1-866-488-7386 or text START to 678678

National Veterans Crisis Hotline 1-800-273-TALK (8255), (press 1 or text to 838255)

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