Work Plan, 2018-2019
Goal 1: Provide contextualized data and analyses to describe and evaluate the university
1.a. Continually increase the visibility and strengthen the understanding of the university and its performance
- Publish and disseminate University performance on its Key Performance Indicators
- University Strategic Plan KPI dashboard
- Enrollment KPI dashboard
1.b. Expand usage of relevant supplemental data sources
- Expand data/analyses available to departments
- Retention & Graduation Rates
- Faculty: Student Ratios
- Workload Analyses
- Develop analyses of Alumni Outcomes
- University level “brain gain/brain drain”
- 6-month employment rates of new graduates
- Mapping majors to careers and dashboards
1.c. Maintain and expand communication channels to disseminate information
- Improve communication to campus audiences
- Write articles for campus distribution
- Regularly share our work through college and division meetings
- Create usable data and information (also 2.b.)
- Improve the IE web presence
- Deliver easy-to-use dashboards (also 1.a., 1.b., and 2.b.)
Goal 2: Proactively support others in using University data to its full benefit
2.a. Actively integrate data into annual campus priorities
- Develop ways of finding out campus priorities
- Serve on relevant committees and workgroups
- Host external guests at IE staff meetings (also 4.b.)
2.b. Implement new strategies to help customers/consumers find answers to their data questions
- Develop new data help resources
- Data doctor sessions
- Add a reporting map (searchable features) to the IE website (also 1.c.)
- Provide data, information and reports that meet widespread needs (colleges, depts., and others)
- Develop and launch IE Dashboard Portal
- Deliver a series of new dashboards, including: Fate/Source, Pathways to Graduation, Enrollment Summary, University Quick Facts, Dept. Analytics Report, Alumni Outcomes
- Develop new analyses/reports to support college Bronco Budget planning needs
2.c. Develop new methods to exchange knowledge and develop skills across analytical areas
- Continue to strengthen data partnerships
- Project-based work with BIRS (reporting, SLDS, data governance)
- Pyramid migration
- Involvement in HCM implementation project group/committees
- Establish ways for others to connect to IE’s analytical work
- Campus analyst meeting group
- IE interest group
2.d. Increase data literacy among administrators, faculty, and staff
- Make definitions and glossaries readily available
- Data Cookbook habitability (adoption, use, etc.)
- Linking Data Cookbook to more reports
- Developing and posting usable project-specific glossaries on the website (e.g., Bronco Budget, DAR, etc.)
- Improve communication about IE’s work (see 1.c.)
Goal 3: Improve quality of data and access to information produced by Institutional Effectiveness
3.a. Contribute to a collaborative and strong effort for data governance and quality
- Invest in campus data governance/quality efforts
- Provide leadership and staff resources to the Data Governance committee
- Expand the survey sample guidelines to address faculty/staff
- Expand the use of the Data Cookbook (also 2.d.)
- Use features such as the workflow to make the DC more relevant
- Continue to expand buy-in to make use more prevalent
3.b. Streamline the flow and improve the data in IE-supported systems
- Improve the flow of data into IE-supervised systems
- Faculty180 improvements (e.g., additional data uploads, navigation, increase faculty voice, etc.)
- Implement Tableau summer data maintenance
- Improvements to the course evaluation database
- Enhance the quality and use of data from IE-supervised systems
- Course evaluation item revision project
3.c. Identify potential efficiencies that would improve time to delivery for regular projects
- Leverage technology to improve business processes
- Use Access or other tools to manage data transformations
- Data dump automation (also 3.b.)
- Create vendor survey question spreadsheet database
- Implement process improvements for PAR
- Solicit feedback from reviewers; Consolidate feedback from departments
- Complete 3-year review of process
- Continue the re-assignment of course evaluation system management from IE to LTS
3.d. Continue to improve delivery and usability of data and analyses
- Ensure usability
- Usability (user) testing of reports & dashboards
- Strategically align our projects website, dashboards, analyses
- Clean-up and organize reports in the reporting tools
- Create data request wizard (decision tree) so that users know where to go for data
- Navigable, searchable, and accessible website (see also 1.c.)
- Develop more analyses in available tools
- Bronco Budget metrics/data
- MyInsights reports
- Department Analytics Report (new metrics, data)
Goal 4: Build and maintain organizational capacity and develop human resources within Institutional Effectiveness
4.a. Employ project management best practices
- Improve the process for managing projects
- Develop and outline basic methodology for projects (e.g., clearer process for assigning and prioritizing projects, utilize project start form and post-mortems, audience-specific deliverables, etc.)
- Utilize the OIT Service Console for requests referred by Help Desk
- Improve documentation and organization of project materials
- Develop standard documentation format (e.g., template, map codes to projects, etc.)
- Assign backups for regular and high-value projects
- Organize electronic spaces
- Attend to necessary organization of website files
- Continue to evaluate timelines and due dates for routine analyses and other projects
- Regularly review and update the Office Project Master Calendar
- Ongoing prioritization and communication
4.b. Ensure each staff member is supported for participation in meaningful professional development
- Ensure that each staff member can complete at least one professional development goal each year
- Provide off-wide professional development
- Host external guests at staff meetings (see also 2.a.)
4.c. Foster a work environment that supports employee wellness
- Provide appropriate flexibility in working hours and locations
- Create flexible schedule guidelines
- Create guidelines for remote work
- Continue to build group and personal development opportunities
- Encourage walking meetings
- Have periodic informal gatherings as a staff
- Encourage staff to take time to reflect on their work
- Make improvements to office spaces
- Establish an annual office maintenance and cleaning checklist (e.g., air quality check)
- Ensure ergonomic needs are met