Skip to main content

Cancellation Policy

The goal of Boise State Professional and Continuing Education is to support your participation in training that fits your interest and availability. If you are unable to attend a session for which you have registered, please contact our office at (208) 426-1709 to discuss a substitute attendee, a transfer, or a refund.

If you must cancel your registration for your professional development course, our cancellation policy is as follows:

  • Fee payment arrangements are due on or before the first day of the course.
  • Cancellations made at least five business days prior to the course will receive a refund minus a $25 processing fee.
  • Cancellations made less than five business days prior to the course, will receive a refund minus 20% of the course fee.
  • Additional material/assessment fees are non-refundable.
  • For enrollments in multi-session programs, you will be refunded the enrollment fee for each of the unattended sessions minus a $25 processing fee.
  • You may send a substitute from you same company or department in your place at no extra cost. Please provide us with the name and email of the substitution via email to
  • If you would like to be transferred to the next offering of the same course, there will be a $25 processing fee. You are allowed one transfer per course.
  • For our online offerings, there are no refunds/substitutions after the start of the course.

Please call (208) 426-1709 to make cancellation or transfer arrangements.