Conflict Management
Learn How to Take a Bite Out of Conflict
Conflict is an inevitable part of life. Learn how to leverage conflict so you can realize its benefits and potential for growth.
Many of us have been conditioned to avoid conflict at all costs. Seldom do we learn to embrace conflict and the tools that make it manageable. This course will teach you the latest information and easy-to-implement techniques from the field of conflict resolution.
YOU WILL LEARN:
- Causes of conflict
- Listening techniques you have not likely considered
- Understanding the difference between positions and interests
- Balancing power
- Embracing change
- An introduction to our brains on conflict
SO YOU WILL BE ABLE TO:
- Better identify the root of conflict
- Listen in a way that enables you to really embrace what you are hearing
- Understand how to balance power and how it affects conflict dynamics
- Approach change with the best opportunity for success
- Understand why we react the way we do when in conflict
Dates & Times
Thursday, August 29, 2024, 9 a.m. – 4 p.m.
Location
Fees
$299 per person
Benefits of Attending
You will discover ways to approach conflict that encourage you to consider conflict a benefit instead of something to be avoided. You will learn practical techniques, brain science, and cutting edge research which will enable you to reduce conflict resolution time, create collaborative solutions and empower yourself and peers.
Who Should Attend
Supervisors, team leaders, team members with reporting responsibilities or anyone with the desire to improve their ability to embrace and benefit from conflict.
Presenter
Carol Barkes, CPM is a certified professional mediator, neuro peak performance specialist and best-selling author. She serves as the mediation services coordinator for the Idaho Fourth District Court, is a lecturer at Boise State teaching the first neuroscience courses taught at the university and runs a busy private practice both mediating and consulting. She has spoken at the United Nations and has been seen on Fox, NBC, ABC, CBS and has been featured in the Wall Street Journal and USA Today.
Carol graduated summa cum laude from Jones International University with both a BBA in global leadership and influence and an MBA in negotiation and conflict management. She is currently pursuing her Ph.D. through Grand Canyon University. Each week, Carol mediates and helps negotiate numerous cases making her one of the most active mediators within Idaho. Her ability to convey information in a straightforward, approachable and easily understandable manner makes her presentations relevant and engaging.