Rental Policies

• Discounted Pricing is available to Boise State students and faculty/staff with a current annual Rec membership.
• General public and all other community members will receive Standard Pricing.

• Reservations may be made over the phone or in person.
• Equipment may be reserved up to six months in advance.
• Renter must pay 100% of the total fee due at the time of the reservation. We accept Visa, Mastercard and Discover.

• All gear is to be returned during our open hours.
• Please allow up to 30 minutes upon returning of equipment for staff to check over the equipment.
• Equipment left outside of operating hours will incur an abandonment fee of $100.

• A full refund will be processed for any cancellation of equipment other than rafts if notification is made at least 1 day prior to the start of the contracted rental period.

• A full refund will be processed if a reservation is cancelled the same day of reservation and prior to gear leaving the facility. 

• A full refund will be processed for raft reservations if notification is made at least 7 days prior to the start of the contracted rental period.

• No refunds are made for equipment that is rented but not used. Renters accept equipment “as-is”.

Any rentals returned late will accrue a charge of twice (200%) the daily rate per day it is late.

• Fees will be assessed by the staff for any equipment that is lost, stolen, dirty, damaged, and/or deemed un-serviceable. 

• Damage fees for rafts, kayaks, tubes, and stand-up paddleboards are subject to reassessment until repair cost is quoted by the manufacturer. 

• All other damage fees may be reassessed by management up to 5 business days after return. 

• If an item is deemed damaged beyond repair, the renter will be charged up to full retail replacement cost.
• If an item is lost or stolen, the renter will be charged up to the full retail replacement cost.

Renters that return a full groover will be subject to a fee of $500. Renters that return groovers with visible fecal mater will be subject to a fee up to $100.

• Fees left unpaid for more than 7 business days will result in a suspension of Campus Recreation access for students and faculty members.
• Unpaid fees over 20 business days will result in a registration hold placed on the student. 
• Outstanding fees owed by non-students or faculty rec members may be sent to a third party collection agency and Renter will be responsible for all collection fees.