Conflict Management and Dispute Resolution

Boise State offers two academic certificate programs for people interested in improving their ability to effectively manage conflict with others.

About Our Certificates

The graduate-level 12-credit Conflict Management Certificate Program focuses on developing knowledge and skills in interpersonal conflict management, group and intercultural conflict management, negotiation, and mediation. The undergraduate Dispute Resolution Certificate Program integrates skill development in areas such as conflict management, negotiation and mediation with relevant theory and research.