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Courses and Requirements

CONFLICT#Course TitleCreditsDescription
390Conflict Management
Examination of the causes of conflict, conflict management theory, and conflict management techniques applied in interpersonal, intergroup, organizational, and community settings.

Discussion and skill development through experiential learning will focus on such conflict management techniques as interpersonal management, mediation, arbitration, negotiation, and reconciliation. May be taken for credit in CONFLICT, COMM, or SOC but not from more than one department. PREREQ: Upper-division standing.
Negotiation is the theory and practice of communicating with others to achieve a goal. This class explores both competitive and cooperative approaches to negotiation and emphasizes skill development with a focus on negotiation planning and numerous negotiation roleplays.
Students learn the theoretical foundations of negotiation and mediation, types of mediation, mediation models, mediation case work skills, and interpersonal communication skills for facilitating communication. Students will learn how to work as a third party neutral to facilitate mediation sessions between individuals in conflict. Students will engage in intensive skills development as they work with coaches and mediate simulated practice cases.
495Capstone1Internships are available each semester at the Ada County Courthouse, the Better Business Bureau and/or WeVorce. Students may negotiate to develop their own internship opportunities in consultation with the program director.
Pick 3 credits from the following:
405 Conflict and Culture3
This course will focus on the importance of culture in students’ everyday lives, and the ways in which culture interrelates with and effects conflict and communication processes. In an era of rapid globalization, being able to communicate across cultures is imperative in diverse workplaces and communities. Using discussions, this course is designed to increase student sensitivity to other cultures. Just as important, this journey increases students’ awareness of their own culture backgrounds, and the contexts in which they live and communicate.
Internships are a unique and exciting opportunity to develop practical skills as students while providing conflict management services to the community. Internships create a supported environment for students to grow in one of the following areas: mediation, coaching, or group facilitation. May be repeated for credit, maximum 3 credits. PREREQ: PERM/INST.
This course offers students an opportunity to engage in reflection in relation to conflict management theory that stood out to them during their experience in the conflict management program. Students will research these areas and be encouraged to connect conflict management theory to their majors and future careers. PREREQ: CONFLICT 390, CONFLICT 401, CONFLICT 402.