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OCI Request Center Home

Welcome to the Office of Continuous Improvement Request Center!

The Office of Continuous Improvement (OCI) team partners with campus by providing assistance and resolving issues relating to system performance, coordinated information resources and business processes for transactions falling under the University Financial Services (UFS) umbrella.

Review the Bronco Hub Training Portal if you are unsure of how to perform a task in Bronco Hub:

  • Step by Step Training Materials.
  • Resources and Tools.
  • Frequently Asked Questions.

Bronco Hub Training Portal


Submit a Service Request Form to OCI if you need assistance with one of the following:

  • Production & Maintenance Support.
  • System Enhancement Requests.
  • Improvement Projects.

Before Submitting a Service Request Form:
Please be ready to provide as much detail as possible, including:

  • A short description of the issue or request.
  • Electronic versions of supporting documents, examples or screen shots.

What happens next: Requests are automatically logged for review and prioritization and an automated email is sent out with a tracking number.

Service Request Form

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