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Contact Us

Our team is able to answer many questions without an appointment. Call or visit our office at your convenience.

Office Hours: 8:30 a.m. – 5:00 p.m.

Office Contact Information

Email

financialaid@boisestate.edu
scholarships@boisestate.edu

Phone

(208) 426-1664

Mail

Financial Aid and Scholarships
1910 University Drive
Administration Building, Room 124
Boise, ID 83725-1315

Appointments

No appointment is necessary to get help with your questions! Whether walking into our office, giving us a call, or sending us an email, we have professional staff available during our normal business hours to assist you on your schedule!

 

Protect Your Personal Information

Many to-do items request documents that may have personal, identifying information on them. To protect your data when submitting documents, please keep the following in mind.

  • If documents have social security numbers on them, we cannot accept them through email unless the first five numbers are redacted. Please use the provided links on your to-do items to upload tax documents and W-2s securely into our system. If your to-do item does not have an online link, please bring the document to us in person, mail it, or redact your SSN before attaching it to an email.
  • Google Confidential is available through Google accounts for added security. Emails that include information of a personal nature (address, financial information, Social Security number, etc.) are recommended to utilize this feature.
  • Please remember to also include your student ID number and name on submitted documents, if it is not included, so we can apply it to your profile appropriately.
  • Direct fax services are being discontinued for our office. To securely submit documents to our office, please use an alternate method.

About Us

Client Services Team:

  • Derek Moore headshot

    Derek Moore

    Associate Director, Client Services

    Ask Me About:
    • FAFSA Assistance
    • Special Circumstances
    • Dependency
    • Student Eligibility
    • Work Study
    • Fantasy Baseball
    Ask Me About:
    • FAFSA Assistance
    • Special Circumstances
    • Dependency
    • Student Eligibility
    • Work Study
    • Fantasy Baseball
  • Kari Curtis headshot

    Kari Curtis

    Assistant Director, Client Services

    Ask Me About:
    • FAFSA Assistance
    • Special Circumstances
    • Dependency
    • Student Eligibility
    • Work Study
    • Campus Involvement
    Ask Me About:
    • FAFSA Assistance
    • Special Circumstances
    • Dependency
    • Student Eligibility
    • Work Study
    • Campus Involvement
  • Justin Kelly headshot

    Justin Kelly

    Financial Aid Counselor, Client Services

    Ask Me About:
    • FAFSA Assistance
    • Special Circumstances
    • Dependency
    • Student Eligibility
    Ask Me About:
    • FAFSA Assistance
    • Special Circumstances
    • Dependency
    • Student Eligibility
  • Maria Jones headshot

    Maria Jones

    Financial Aid Counselor, Client Services

    Ask Me About:
    • FAFSA Assistance
    • Special Circumstances
    • Dependency
    • Student Eligibility
    • Dog Sitting
    Ask Me About:
    • FAFSA Assistance
    • Special Circumstances
    • Dependency
    • Student Eligibility
    • Dog Sitting
  • Mary-Kate Rohnert headshot

    Mary-Kate Rohnert

    Financial Aid Counselor, Client Services

    Ask Me About:
    • FAFSA Assistance
    • Special Circumstances
    • Dependency
    • Student Eligibility
    • Taylor Swift
    Ask Me About:
    • FAFSA Assistance
    • Special Circumstances
    • Dependency
    • Student Eligibility
    • Taylor Swift
  • Julia Haugen headshot

    Julia Haugen

    Technical Records Specialist, Client Services

    Ask Me About:
    • FAFSA Process
    • Types of Aid
    • Financial Aid Deadlines
    • Horseback Riding
    • Washington State
    Ask Me About:
    • FAFSA Process
    • Types of Aid
    • Financial Aid Deadlines
    • Horseback Riding
    • Washington State

  • Nolan Kelly

    Financial Aid Customer Service Specialist

    Ask Me About:
    • FAFSA Process
    • Types of Aid
    • Financial Aid Deadlines
    Ask Me About:
    • FAFSA Process
    • Types of Aid
    • Financial Aid Deadlines

  • Skylar Downs

    Financial Aid Customer Service Specialist

    Ask Me About:
    • FAFSA Process
    • Types of Aid
    • Financial Aid Deadlines
    • Work Study
    Ask Me About:
    • FAFSA Process
    • Types of Aid
    • Financial Aid Deadlines
    • Work Study

  • Ali Newton

    Customer Service Representative

    Ask Me About:
    Ask Me About:

  • Star Huhn

    Customer Service Representative

    Ask Me About:
    Ask Me About:

Scholarships Team:

Operations Team

  • Vacant

    Associate Director, Operations (Production and Systems)

    Ask Me About:
    Ask Me About:

Production Team:

Systems Team:

  • Dominique Oakley headshot

    Dominique Oakley

    Assistant Director, Systems

    Ask Me About:
    • Process Improvement and Automation
    • Access to FSA SAIG Portals
    • Work-Study Compliance
    • Being a Flight Attendant
    Ask Me About:
    • Process Improvement and Automation
    • Access to FSA SAIG Portals
    • Work-Study Compliance
    • Being a Flight Attendant
  • Aaron Chadd headshot

    Aaron Chadd

    Business Analyst

    Ask Me About:
    • PUM Testing
    • Automated Processes
    • Japanese Jazz Fusion
    Ask Me About:
    • PUM Testing
    • Automated Processes
    • Japanese Jazz Fusion
  • Alec Kuzmack headshot

    Alec Kuzmack

    Business Analyst

    Ask Me About:
    • FA Process
    • Work Study
    • SAE, SFP, OSA
    • að skoða Iceland
    Ask Me About:
    • FA Process
    • Work Study
    • SAE, SFP, OSA
    • að skoða Iceland
  • Bennett Larson headshot

    Bennett Larson

    Business Analyst

    Ask Me About:
    • Financial Aid Processing
    • Security and Access Control
    • Middle Earth History and Geography
    Ask Me About:
    • Financial Aid Processing
    • Security and Access Control
    • Middle Earth History and Geography