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Contact Us

Our team is able to answer many questions without an appointment. Call or visit our office at your convenience.

Office Hours: Monday-Friday 8:00 a.m.-5:00 p.m.

Office Contact Information

Email
financialaid@boisestate.edu
scholarships@boisestate.edu

Phone:
(208) 426-1664

Mail:
Financial Aid and Scholarships
1910 University Drive
Administration Building, Room 124
Boise, ID 83725-1365

Fax:
(208) 426-1305

While many questions can be answered without an appointment, we are happy to assist you with your account or help you schedule an appointment in person, by phone, or through email during normal office hours. If your question does require an appointment, our counselors are available to meet in person, on Zoom, or by phone. We know that many families are living in uncertainty. We are here to help in any way possible.

Protect Your Personal Information

Many to-do items requesting documents that may have a social security number include a link to upload them securely to our systems through your Student Center. If documents have social security numbers on them, we cannot accept them through email unless the number is redacted. You can also securely fax documents to the Financial Aid Office at (208) 426-1305. Please also remember to include your student ID number on the document.

About Us

Client Services Team:

Scholarships Team:

Operations Team

  • Gabriel Stephens

    Associate Director, Operations (Production and Systems)

    Ask Me About:
    • Process Improvement
    • PeopleSoft Capabilities
    • Financial Aid Data Requests
    • Heavy Metal
    Ask Me About:
    • Process Improvement
    • PeopleSoft Capabilities
    • Financial Aid Data Requests
    • Heavy Metal

Production Team:

Systems Team:

  • Aaron Chadd

    Business Analyst

    Ask Me About:
    • PUM Testing
    • Automated Processes
    • Japanese Jazz Fusion
    Ask Me About:
    • PUM Testing
    • Automated Processes
    • Japanese Jazz Fusion

  • Dominique Oakley

    Business Analyst

    Ask Me About:
    • Access to FSA SAIG Portals
    • Work-Study Compliance
    • Accessibility, Website, Forms, and Document Processing
    • Being a Flight Attendant
    Ask Me About:
    • Access to FSA SAIG Portals
    • Work-Study Compliance
    • Accessibility, Website, Forms, and Document Processing
    • Being a Flight Attendant

  • Bennett Larson

    Business Analyst

    Ask Me About:
    • Financial Aid Processing
    • Security and Access Control
    • Middle Earth History and Geography
    Ask Me About:
    • Financial Aid Processing
    • Security and Access Control
    • Middle Earth History and Geography