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Contact Us

Our team is able to answer many questions without an appointment. Call or visit our office at your convenience.

Open in person and virtual

Our office is open for in person* and virtual business, during normal office hours. We are happy to assist you with your account in person, by phone, or email. If documents have social security numbers on them, we can accept them through email as long as the number is redacted. We know that many families are living in uncertainty. We are here to help in any way possible.

*Subject to change based on evolving health and safety recommendations

Office Hours: Monday-Friday 8:00 a.m.-5:00 p.m.

Office Contact Information

Email
financialaid@boisestate.edu
scholarships@boisestate.edu

Phone:
(208) 426-1664

Mail:
Financial Aid and Scholarships
1910 University Drive
Administration Building, Room 124
Boise, ID 83725-1365

Fax:
(208) 426-1305

Protect Your Personal Information

Many to-do items requesting documents that may have a social security number include a link to upload them securely to our systems through your Student Center. Avoid emailing your Social Security number. You can also securely fax documents to the Financial Aid Office at (208) 426-1305. (Remember to include your student ID number.)

About Us

  • Kelley Christianson

    Financial Aid & Scholarships Director

    Ask Me About:
    • Navigating Financial Aid and Scholarships
    • The FAFSA Application
    • The Great Team of Professionals Working in Financial Aid and Scholarships
    • New Zealand
    • Learning to Ride a Motorcycle
    Ask Me About:
    • Navigating Financial Aid and Scholarships
    • The FAFSA Application
    • The Great Team of Professionals Working in Financial Aid and Scholarships
    • New Zealand
    • Learning to Ride a Motorcycle

  • Beth Duffy

    Business Operations Coordinator

    Ask Me About:
    • Department Job Postings
    • Alaska
    Ask Me About:
    • Department Job Postings
    • Alaska

  • Lori Martindale

    Accountant, Grants, Senior

    Ask Me About:
    • Reconciliations, Reporting
    Ask Me About:
    • Reconciliations, Reporting

Client Services Team:

  • Jordyn Creighton

    Associate Director, Client Services

    Ask Me About:
    • Careers in Student Affairs
    • Supporting Students in Crisis
    • Financial Aid Outreach Opportunities
    • Work-life Balance Being a Working Parent
    Ask Me About:
    • Careers in Student Affairs
    • Supporting Students in Crisis
    • Financial Aid Outreach Opportunities
    • Work-life Balance Being a Working Parent

  • Rebecca Delong

    Assistant Director, Client Services

    Ask Me About:
    • Special Conditions
    • Dependency Overrides
    Ask Me About:
    • Special Conditions
    • Dependency Overrides

  • Hunter Tonkin

    Financial Aid Counselor, Client Services

    Ask Me About:
    • Budget Increases
    • Bankruptcy, Default, Fresh Start Initiative
    • Active Duty Status Verification
    • Rock Climbing and Snowboarding
    • Telecasters
    Ask Me About:
    • Budget Increases
    • Bankruptcy, Default, Fresh Start Initiative
    • Active Duty Status Verification
    • Rock Climbing and Snowboarding
    • Telecasters

  • Kari Curtis

    Financial Aid Counselor, Client Services

    Ask Me About:
    • SAP
    • Student Eligibility
    • Campus Involvement
    Ask Me About:
    • SAP
    • Student Eligibility
    • Campus Involvement

  • Skye Vialpando

    Technical Records Specialist

    Ask Me About:
    • Work Study
    • Student Eligibility
    • Financial Aid’s Social Media
    Ask Me About:
    • Work Study
    • Student Eligibility
    • Financial Aid’s Social Media

  • Ciarra Capen

    Customer Service Representative

    Ask Me About:
    • To-Do List Items
    • FAFSA
    • Automatic Scholarships
    Ask Me About:
    • To-Do List Items
    • FAFSA
    • Automatic Scholarships

  • Ashley Connolley

    Customer Service Representative

    Ask Me About:
    • FAFSA
    • Student Grants & Loans
    • Campus Involvement
    • Financial Aid Deadlines
    • Pokémon
    • Rock Music
    Ask Me About:
    • FAFSA
    • Student Grants & Loans
    • Campus Involvement
    • Financial Aid Deadlines
    • Pokémon
    • Rock Music

  • Talla Gass

    Customer Service Representative

    Ask Me About:
    • Types of Aid
    • Important Deadlines
    Ask Me About:
    • Types of Aid
    • Important Deadlines

Scholarships Team:

  • Yazmin Zalazar

    Associate Director, Athletic Aid & Scholarships

    Ask Me About:
    • Automatic/Admission Scholarships
    • State of Idaho Scholarships
    • Hablo Español
    Ask Me About:
    • Automatic/Admission Scholarships
    • State of Idaho Scholarships
    • Hablo Español

  • Bethany Raya

    Scholarship Specialist

    Ask Me About:
    • The Boise State Scholarship Application
    • Scholarship Deferrals
    • Private funded Scholarship Opportunities
    Ask Me About:
    • The Boise State Scholarship Application
    • Scholarship Deferrals
    • Private funded Scholarship Opportunities

  • Kait Chase

    NCAA Compliance Specialist

    Ask Me About:
    • Student-athlete Aid Eligibility
    • Boise State University Scholarships
    • AmeriCorps Awards
    Ask Me About:
    • Student-athlete Aid Eligibility
    • Boise State University Scholarships
    • AmeriCorps Awards

  • Diana Beal

    Scholarship Assistant

    Ask Me About:
    • Outside Scholarship Checks
    • Verification of Aid/Needs Analysis
    • W-9’s
    Ask Me About:
    • Outside Scholarship Checks
    • Verification of Aid/Needs Analysis
    • W-9’s

Production Team:

  • Gabriel Stephens

    Associate Director Systems & Production

    Ask Me About:
    • Process Improvement
    • PeopleSoft Capabilities
    • Financial Aid Data Requests
    • Heavy Metal
    Ask Me About:
    • Process Improvement
    • PeopleSoft Capabilities
    • Financial Aid Data Requests
    • Heavy Metal

  • Lauren Krigbaum

    Senior Lead Financial Aid Counselor

    Ask Me About:
    • Aid for Extended Studies Programs
    • Enrollment Adjustment Impacts on Aid
    • Pell Recalculation Dates
    • Summer Aid & Budgeting
    • Squirrel Picnic Tables
    Ask Me About:
    • Aid for Extended Studies Programs
    • Enrollment Adjustment Impacts on Aid
    • Pell Recalculation Dates
    • Summer Aid & Budgeting
    • Squirrel Picnic Tables

  • Alex Huerta

    Financial Aid Counselor, Production

    Ask Me About:
    • Idaho Consortium Agreements
    • Study Abroad
    • Verification
    • Satisfactory Academic Progress
    • Federal Pell Grant & Direct Loans
    Ask Me About:
    • Idaho Consortium Agreements
    • Study Abroad
    • Verification
    • Satisfactory Academic Progress
    • Federal Pell Grant & Direct Loans

  • Katherine O'Sullivan

    Intermediate Financial Aid Counselor, Production

    Ask Me About:
    • Return of Title Four (R2T4)
    • Withdrawals and Attendance
    • Alternative/Private Loans
    • PEERs Program Workshops & Financial Aid Eligibility
    • Painting Troll Rocks
    Ask Me About:
    • Return of Title Four (R2T4)
    • Withdrawals and Attendance
    • Alternative/Private Loans
    • PEERs Program Workshops & Financial Aid Eligibility
    • Painting Troll Rocks

  • Katelyn Tolman

    Financial Aid Counselor, Production

    Ask Me About:
    • PLUS Loans
    • Citizenship Documentation
    Ask Me About:
    • PLUS Loans
    • Citizenship Documentation

  • Kelly Jossis

    Technical Records Specialist

    Ask Me About:
    • Perceptive Content
    • ISIRs
    • Verification Documents
    • Knitting, Crocheting, & Quilting
    Ask Me About:
    • Perceptive Content
    • ISIRs
    • Verification Documents
    • Knitting, Crocheting, & Quilting

  • Justin Kelly

    justinkelly@boisestate.edu

    Ask Me About:
    • Fall, Spring, and Summer Disbursements
    • Outside Resources and Adjustments
    • Financial Aid Returns
    Ask Me About:
    • Fall, Spring, and Summer Disbursements
    • Outside Resources and Adjustments
    • Financial Aid Returns

  • Brittney Walbridge

    brittneywalbridg@boisestate.edu

    Ask Me About:
    • Withdrawals and Attendance
    • Alternative / Private Loans
    Ask Me About:
    • Withdrawals and Attendance
    • Alternative / Private Loans

Systems Team:

  • Aaron Chadd

    Business Analyst

    Ask Me About:
    • PUM Testing
    • Automated Processes
    • Japanese Jazz Fusion
    Ask Me About:
    • PUM Testing
    • Automated Processes
    • Japanese Jazz Fusion

  • Alex Law

    Business Analyst

    Ask Me About:
    • Financial Aid Security Access Request
    • Financial Aid System Processes
    • Financial Aid Data Request
    • NSLDS Enrollment Report
    Ask Me About:
    • Financial Aid Security Access Request
    • Financial Aid System Processes
    • Financial Aid Data Request
    • NSLDS Enrollment Report

  • Dominique Oakley

    Business Analyst

    Ask Me About:
    • Access to FSA SAIG Portals
    • Work-Study Compliance
    • Accessibility, Website, Forms, and Document Processing
    • Being a Flight Attendant
    Ask Me About:
    • Access to FSA SAIG Portals
    • Work-Study Compliance
    • Accessibility, Website, Forms, and Document Processing
    • Being a Flight Attendant