Guest Information

After-Hours
If you have a guest housing emergency that requires immediate attention and your service desk is closed, please call our after-hours staff number at 208-912-3285

Equipment Rental
We have a variety of equipment and games available to guests during their stay. Ask your service desk about board games, tennis rackets, pool cues/billiards, ping pong, volleyballs, basketballs, etc. – items available vary by location. Please provide a form of identification to the staff member at the service desk in order to rent equipment.

Check-In
Our standard check-in time is from 11:00 AM-3:00 PM – unless prior arrangements have been made. In addition, our standard check-in location will be the service desk of your reserved guest housing.

Check-Out
Our standard check-out time is from 8:00 AM – 11:00 AM – unless prior arrangements are made. In addition, our standard check-out location will be the service desk of your reserved guest housing. To properly check out, please remove all personal belongings and bring your room key and building door access card to the service desk.

Please verify with your camp or conference director the check-in/out location/times as some groups have made alternative arrangements

If you need to make alternative arrangements for your personal check-in/out time, please contact guest housing immediately at guesthousing@boisestate.edu or 208-447-1023. Please note that check-in/out outside of the standard time without prior arrangements will be assessed a $50 fee.

From the main Summer Guest Housing page, please click the “Submit an Information Request Form” button to request a reservation. Please provide the name of your group, arrival/departure dates, your contact information, estimated number of participants, number of double/single beds you will need, and your preferred lodging style: traditional residence hall, suite style hall, suite with kitchenette, or townhouse, and any information you feel is relevant for us to know when booking your group.

Once your reservation request is reviewed (please allow up to 72 hours – excluding holiday periods – to respond), we will reach out to you to verify whether we can accommodate your guest housing request and assist in finalizing your plans. Once you return the signed guest housing agreement with a 25% deposit, your reservation will be confirmed. Your guest housing agreement will state the estimated costs and the dates by which you will need to provide a certificate of liability insurance, final guarantee of minimum number of participants, roster of participants, and final payment upon receipt of invoice.

All 3rd Party Contractors (Insured) that desire to use facilities at Boise State University (Certificate Holder) are required to carry the types and limits of insurance listed below. The Insured needs to provide the Certificate Holder with a Certificate of Insurance no later than 30 days prior to the first guest arrives on campus. All certificates shall provide for thirty (30) day’s written notice to Certificate Holder prior to cancellation or material change of any insurance referred to in the certificate. All insurers shall have an “AM Best” rating (or equivalent) of A- or better and be licensed and admitted in Idaho. All policies shall be written as primary policies and not contributing to nor in excess of any coverage may Certificate Holder choose to maintain.
Required Insurance Coverage:

Commercial General Liability Insurance – Insured shall maintain commercial general liability (CGL) with a limit of not less than $1,000,000 each occurrence and $2,000,000 aggregate for the duration of their event.

Certificate Holder AND Additional Insured shall read:

State of Idaho and Boise State University
Attn: Risk Management
1910 University Drive
Boise, ID 83725

Failure to maintain the required insurance may result in termination of the 3rd Party Event at the Certificate Holder’s option. For specific questions please contact our RISK MANAGEMENT OFFICE.

Camp or Conference Groups
We are only able to accept mail for the conference/camp as a whole. We request any group sending mail to email us at guesthousing@boisestate.edu so we can anticipate your mail or shipment. Please note, there can be a two to three day delay in us receiving any packages or shipments at our service desks.

Any mail sent to the conference or camp needs to be addressed as follows:
ATTN: Shannon Davidson
Camp Coordinator / Person
Camp/Conference Name
Dates of the Camp
1663 Cesar Chavez Lane
Boise, ID 83706

Any mail or packages received after the camp has departed will be returned to sender or forwarded to the camp at their expense.

Long-Term Guests or Interns
Guests staying longer than 30 days have the option of staying in University Suites or Lincoln Townhomes. Long-term guests will be provided a mailbox key and can have their mail/packages delivered to the appropriate address below:

University Suites
Your Name
Summer Intern Housing
1309 S. Chrisway Drive, [Your bedspace #]
Boise, ID 83706

Lincoln Townhomes
Your Name
Summer Intern Housing
1107 Lincoln Avenue [Your bedspace #]
Boise, ID 83706

Any mail or packages received after the guest has departed will be returned to sender or forwarded to the guest at their expense.

Linens are limited but available to guests charged at a one time fee of $40. Each guest will be provided with a linen pack set that includes: pillow, two flat sheets, towel, pillowcase, and washcloth. Please note, the beds are not made. Additional blankets are available upon request through our service desks, pending availability.

Laundry facilities
Each residential facility has a dedicated laundry room within the building with high efficiency and high capacity washers and dryers free of charge. In addition, an app called “LaundryView” allows guests to know when their laundry is done; and what machines (if any) are available for laundry.
If your building has a community laundry room, you have access 24/7 with your valid Guest Housing door access key card.

If you are staying in the Lincoln Townhomes, University Square, or University Suites, there is a washer and dryer in each unit for complimentary laundry.

Detergent type
All washers and dryers are “high efficiency” machines. They conserve energy and water and reduce the amount of detergent needed. Conventional detergent creates a high volume of suds that will trip sensors on the machines and turn them off. Please only use laundry detergent intended for high-efficiency machines.

WASHER INSTRUCTIONS
1. Load the washtub. Without overfilling, loosely put dry clothes into the washtub.
2. Add high-efficiency detergent according to the instructions. High-efficiency laundry pods are easiest – one per load.
3. Choose fabric type (normal, permanent press or delicate).
4. View the price per load on the machine and then insert or swipe your credit/debit card for payment.
5. Push to begin washing.

DRYER INSTRUCTIONS
1. Clean the lint filter to improve drying.
2. Place clothes in the dryer.
3. Add dryer sheets to reduce static and add softness to fabrics.
4. Set the temperature. Use high heat for normal fabric and low heat for delicates.
5. View the price per load on the machine and then insert or swipe your credit/debit card for payment.
6. Push to begin drying.