A Message from Counseling Services
To our Boise State University Community:
Boise State is committed to creating a safe and healthy learning and living environment. An important step in fulfilling that commitment is attending to the mental health needs of our students.
The campus community must take on a sense of ownership for how our
students are doing and, when appropriate, connect them to campus and/or
To the extent that we maintain the well-being of our students, we nurture their academic, social, and personal development and create a safe and healthy campus community.
Supporting students’ healthy development requires everyone’s participation. Participating not only promotes safety on campus, it also provides you with
an opportunity to be a part of helping another person achieve their academic
To the Administration, Faculty and Staff:
We would like to acknowledge the many administrators, faculty, and staff across campus who have contributed to the development of the intervention guidelines in this handbook. Your suggestions and input are highly valued and appreciated.
The Reaching Out Handbook has been created for the purpose of providing you with information about Counseling Services at Health Services, about other campus, and community resources, and how to most effectively assist students in distress.
Our goal is to help you recognize some of the signs of student distress and
to provide some specific options for intervention and for referral to resources. We are available to assist you with problem situations and to consult with you on whether to intervene with a particular student.
This guide will discuss the role of faculty and staff in assisting with student problems. Guidelines are offered but each individual will need to consider what is appropriate in a given situation. Basic topics cover identifying students in distress, ways of dealing with these students, and how to refer them for counseling and other services. Dealing with the reluctant student, scheduling an appointment with Counseling Services, and confidentiality issues are also discussed.
About Counseling Services
Counseling Services offers short-term individual and couples
counseling, consultation, group sessions, and crisis intervention.
Insurance plans can be billed, and self-pay is available. No student or
employee will be turned away for inability to pay. If it is determined
that a patient requires resources beyond what we can offer, we will
do our best to provide a referral to an appropriate mental health
provider in the community.
Counseling Services is staffed by licensed professional counselors,
psychologists, social workers, and graduate counseling and social
work interns, all trained to handle a variety of mental health
concerns. We appreciate referrals and will do our best to have a
student seen as soon as possible if you believe the concern to
Please do not hesitate to call (208) 426-1459 if we can help you address the needs of any of your students. We are here to help!
We are in the Norco Building, behind Campus Recreation between Belmont St. and Beacon Ave.
8 a.m.- 5 p.m. Monday, Tuesday, Thursday, and Friday.
10 a.m.- 5 p.m. Wednesdays.
Walk-in crisis intervention services are available Monday through Friday during our hours of operation.
Insurance plans can be billed, and self-pay is available for counseling services. No patient will be turned away for their inability to pay
Students needing to talk to someone trained in crisis intervention after
hours can call Health Services at (208) 426-1459 and be redirected to a nurse
at St. Luke’s Hospital, call the Suicide Hotline at 800-273-TALK (8255),
or text “HOME” to 741-741.