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Staff

Meet the team

  • Anna Kouts

    Customer Service Representative

    Anna is currently working on her Master’s in Public Administration at Boise State University. After she finished her Bachelor’s degree in Film Production in Perth, she worked for independent cinema and arts festivals in Australia. She also has 10 years of experience working in various customer service roles. Anna was born and raised in Estonia, she lived in Australia and New Zealand for ten years and recently moved to Boise. She joined the Health Services team in 2021 as a Customer Service Representative. Her favorite part of the job is providing great service and working in a University setting. In her spare time, Anna enjoys traveling to far-away places, eating exotic foods and exploring the Idaho wilderness.

    Administrative Services

    Anna is currently working on her Master’s in Public Administration at Boise State University. After she finished her Bachelor’s degree in Film Production in Perth, she worked for independent cinema and arts festivals in Australia. She also has 10 years of experience working in various customer service roles. Anna was born and raised in Estonia, she lived in Australia and New Zealand for ten years and recently moved to Boise. She joined the Health Services team in 2021 as a Customer Service Representative. Her favorite part of the job is providing great service and working in a University setting. In her spare time, Anna enjoys traveling to far-away places, eating exotic foods and exploring the Idaho wilderness.

  • Alison Radcliffe portrait

    Alison Radcliffe, PhD, MSCP (she/her)

    Clinical Psychologist

    Alison earned a doctorate degree in Clinical Psychology from Wayne State University, in Detroit, Michigan in 2009. As part of her graduate work, she completed an internship in Health Psychology with Henry Ford Hospital, in Detroit, Michigan, and continues to enjoy working in an integrated health setting at Health Services. She believes that therapy is an opportunity for individuals to learn and apply a variety of tools to help manage major stressors as well as day to day events. Alison sees herself as a coach or mentor, working with clients to fine tune the skills they need to make their world a place where they are able to feel comfortable. Alison enjoys working with clients with a variety of concerns and backgrounds, believing that everyone deserves to feel supported and connected in a therapy room. In addition to her daily work, she also works as a site supervisor and Assistant Program Director for the Idaho Psychology Consortium, which is a group of training sites across the state of Idaho working with predoctoral interns. She spends her free time with family and friends, likes to spend time and enjoys volunteering in the community.

    Counseling Services

    Alison earned a doctorate degree in Clinical Psychology from Wayne State University, in Detroit, Michigan in 2009. As part of her graduate work, she completed an internship in Health Psychology with Henry Ford Hospital, in Detroit, Michigan, and continues to enjoy working in an integrated health setting at Health Services. She believes that therapy is an opportunity for individuals to learn and apply a variety of tools to help manage major stressors as well as day to day events. Alison sees herself as a coach or mentor, working with clients to fine tune the skills they need to make their world a place where they are able to feel comfortable. Alison enjoys working with clients with a variety of concerns and backgrounds, believing that everyone deserves to feel supported and connected in a therapy room. In addition to her daily work, she also works as a site supervisor and Assistant Program Director for the Idaho Psychology Consortium, which is a group of training sites across the state of Idaho working with predoctoral interns. She spends her free time with family and friends, likes to spend time and enjoys volunteering in the community.

  • Amy Roberts, LCSW (she/her)

    Counselor

    Amy is a graduate of Boise State University, majoring in social work for her bachelor’s and master’s degrees. She has been practicing in the mental health field in Boise for over 20 years. Amy’s approach draws from Cognitive Behavioral Therapy (including CBT for insomnia) , generalist Social Work practice, solution-focused and motivational interviewing. These approaches assist those struggling with anxiety, depression and life transitions. Seeing people meet their life goals and grow is the favorite part of her job. Amy is a certified Body Positive treatment provider; a specialty that focuses on improving body image and treating disordered eating. Amy strives to create a welcoming and accepting therapeutic environment for everyone. When not working, Amy is blessed with dear friends and family to spend time with. She also enjoys listening to vinyl records, watching documentaries and cooking. She recently achieved perfection in Stardew Valley.

    Counseling Services

    Amy is a graduate of Boise State University, majoring in social work for her bachelor’s and master’s degrees. She has been practicing in the mental health field in Boise for over 20 years. Amy’s approach draws from Cognitive Behavioral Therapy (including CBT for insomnia) , generalist Social Work practice, solution-focused and motivational interviewing. These approaches assist those struggling with anxiety, depression and life transitions. Seeing people meet their life goals and grow is the favorite part of her job. Amy is a certified Body Positive treatment provider; a specialty that focuses on improving body image and treating disordered eating. Amy strives to create a welcoming and accepting therapeutic environment for everyone. When not working, Amy is blessed with dear friends and family to spend time with. She also enjoys listening to vinyl records, watching documentaries and cooking. She recently achieved perfection in Stardew Valley.

  • Ayako Campion portrait

    Ayako Otani, LCPC (she/her)

    Clinical Coordinator/Counselor

    Ayako is a licensed clinical professional counselor (LCPC). After moving to the United States from Japan for college, she earned a bachelor’s degree in Communication from Boise State University and Masters in Clinical Mental Health Counseling from Idaho State University. Before joining the Boise State counseling services, she has worked in community counseling agencies and had her own private practice. Ayako’s clinical interests include depression, anxiety, grief, trauma, life transitions, relationship issues, cultural issues, self-worth, and LGBTQ+ issues. Her counseling approach is person-centered which emphasizes the importance in the relationship between the counselor and client in order to facilitate healing, growth, and change. Ayako is an EMDR trained, LGBTQ+ affirming counselor. In her free time Ayako likes to eat, hike, do yoga, explore new places and things, watch too much TV, and spend time with friends and family.

    Counseling Services

    Ayako is a licensed clinical professional counselor (LCPC). After moving to the United States from Japan for college, she earned a bachelor’s degree in Communication from Boise State University and Masters in Clinical Mental Health Counseling from Idaho State University. Before joining the Boise State counseling services, she has worked in community counseling agencies and had her own private practice. Ayako’s clinical interests include depression, anxiety, grief, trauma, life transitions, relationship issues, cultural issues, self-worth, and LGBTQ+ issues. Her counseling approach is person-centered which emphasizes the importance in the relationship between the counselor and client in order to facilitate healing, growth, and change. Ayako is an EMDR trained, LGBTQ+ affirming counselor. In her free time Ayako likes to eat, hike, do yoga, explore new places and things, watch too much TV, and spend time with friends and family.

  • Brette Stephenson, LCPC (she/her)

    Fellowship Program Coordinator/ Counselor

    Brette is a Licensed Clinical Professional Counselor (LCPC) and earned her Master’s degree in Clinical Mental Health Counseling from James Madison University in Harrisonburg, Virginia. She has experience working in university and community-based mental health settings. Her professional interests include working with individuals making life transitions and career decisions, depression, anxiety, grief, serious mental illness, LGBTQ+ issues, and cultural concerns. Her approach to counseling emphasizes the therapeutic alliance between client and counselor with a focus on awareness, acceptance and growth. Brette is an LGBTQ+ affirming counselor. In her free time, she enjoys cooking, travel, hiking with her dog Milo, and running. She is currently pursuing her PhD in Counselor Education and Supervision at Boise State University.

    Brette is a Licensed Clinical Professional Counselor (LCPC) and earned her Master’s degree in Clinical Mental Health Counseling from James Madison University in Harrisonburg, Virginia. She has experience working in university and community-based mental health settings. Her professional interests include working with individuals making life transitions and career decisions, depression, anxiety, grief, serious mental illness, LGBTQ+ issues, and cultural concerns. Her approach to counseling emphasizes the therapeutic alliance between client and counselor with a focus on awareness, acceptance and growth. Brette is an LGBTQ+ affirming counselor. In her free time, she enjoys cooking, travel, hiking with her dog Milo, and running. She is currently pursuing her PhD in Counselor Education and Supervision at Boise State University.

  • Brian Davies, LCPC (he/him)

    Group Coordinator/ Counselor

    Brian earned a masters in mental health counseling from Idaho State University in 2014 and has been a college counselor for the past seven years; he started counseling at Boise State Health Services in 2020. Brian seeks to empower clients by helping them uncover their own insight, wisdom and strengths that so often become obscured in times of stress. Brian views mental anguish and discontent as primarily the product of a disruption in a client’s relationship and connectedness with self, and he believes the most profound and lasting way for a counselor to facilitate healing is to listen in a way that encourages emotional self-awareness. Brian’s warm, authentic and nondirective counseling approach is largely informed by person-centered and Gestalt theory modalities, and it incorporates elements of other humanistic theories. As a counselor, Brian is especially interested in grief and loss, trauma, sexuality, identity, self-esteem, anxiety, depression, anger, assertiveness, cultural integration, and boundary and relationship issues. He is an LGBTQ+ affirming counselor. For fun, Brian enjoys being active outdoors, playing the guitar, writing, and connecting with friends and family.

    Brian earned a masters in mental health counseling from Idaho State University in 2014 and has been a college counselor for the past seven years; he started counseling at Boise State Health Services in 2020. Brian seeks to empower clients by helping them uncover their own insight, wisdom and strengths that so often become obscured in times of stress. Brian views mental anguish and discontent as primarily the product of a disruption in a client’s relationship and connectedness with self, and he believes the most profound and lasting way for a counselor to facilitate healing is to listen in a way that encourages emotional self-awareness. Brian’s warm, authentic and nondirective counseling approach is largely informed by person-centered and Gestalt theory modalities, and it incorporates elements of other humanistic theories. As a counselor, Brian is especially interested in grief and loss, trauma, sexuality, identity, self-esteem, anxiety, depression, anger, assertiveness, cultural integration, and boundary and relationship issues. He is an LGBTQ+ affirming counselor. For fun, Brian enjoys being active outdoors, playing the guitar, writing, and connecting with friends and family.

  • Cara Van Valkenburg portrait

    Cara Danh

    Promotions Coordinator

    Cara received her Bachelor in Fine Arts with an emphasis in Graphic Design from Boise State University in 2014.  During her sophomore year, she became a promotions intern at University Health Services and has been a part of the promotions and marketing team ever since. Cara is responsible for the graphic design and promotion of all items housed under University Health Services. Her favorite part of the job is the opportunity to be creative and work on a variety of projects daily. In her spare time, she enjoys walking her dog, cooking, and thrift shopping.

    Administrative Services

    Cara received her Bachelor in Fine Arts with an emphasis in Graphic Design from Boise State University in 2014.  During her sophomore year, she became a promotions intern at University Health Services and has been a part of the promotions and marketing team ever since. Cara is responsible for the graphic design and promotion of all items housed under University Health Services. Her favorite part of the job is the opportunity to be creative and work on a variety of projects daily. In her spare time, she enjoys walking her dog, cooking, and thrift shopping.

  • Carly Holgate

    Customer Service Representative

    Carly is a positivity enthusiast with over a decade of experience in award winning Customer Service and Management. Her background and experience have focused primarily in Communications including Journalism and Telecommunications, and her inspiration for moving into Healthcare occurred after witnessing the devastating worldwide impacts of Covid-19 and the vast need for workers industry-wide. Her favorite aspect of her job is being able to create genuine connections with lasting impressions. Outside of work, Carly is a big animal lover who enjoys yoga and traveling.

    Administrative Services

    Carly is a positivity enthusiast with over a decade of experience in award winning Customer Service and Management. Her background and experience have focused primarily in Communications including Journalism and Telecommunications, and her inspiration for moving into Healthcare occurred after witnessing the devastating worldwide impacts of Covid-19 and the vast need for workers industry-wide. Her favorite aspect of her job is being able to create genuine connections with lasting impressions. Outside of work, Carly is a big animal lover who enjoys yoga and traveling.

  • Christie Valentino-Sundy, PsyD (she/her)

    Post Doctoral Psychology Fellow

    Christie earned her doctorate in Clinical Psychology at Medaille University, in Buffalo, New York in 2021. As part of her graduate work, she completed training in various academic and community mental health settings. Christie’s clinical interests are specific to the traditional and non-traditional college-aged population, focusing on anxiety, ADHD, depression and personality disorders. Her approach draws from person-centered care, cognitive behavioral therapy and biopsychosocial models. In her free time, Christie enjoys spending time with her family and friends, watching the Buffalo bills, and participating in a number of sporting activities.

    Counseling Services

    Christie earned her doctorate in Clinical Psychology at Medaille University, in Buffalo, New York in 2021. As part of her graduate work, she completed training in various academic and community mental health settings. Christie’s clinical interests are specific to the traditional and non-traditional college-aged population, focusing on anxiety, ADHD, depression and personality disorders. Her approach draws from person-centered care, cognitive behavioral therapy and biopsychosocial models. In her free time, Christie enjoys spending time with her family and friends, watching the Buffalo bills, and participating in a number of sporting activities.

  • Christy Hill

    Technical Records Specialist 3

    Christy is currently working on completing her Bachelor’s degree in Information Technology Management with an emphasis on Cybersecurity and a minor in Psychology and Criminal Justice at Boise State University. She has eight years of experience working in customer service with a variety of different businesses.  Throughout these jobs, her focus was on the customer and providing them with an excellent experience. Christy joined University Health Services in the fall of 2015, and her job includes medical record management as well as being an assistant to the Director of Business Operations. Her favorite aspect of the job is interacting with all the patients that visit University Health Services. Christy loves paddle boarding, reading, and spending her free time with her family, friends, and dog.   

    Administrative Services

    Christy is currently working on completing her Bachelor’s degree in Information Technology Management with an emphasis on Cybersecurity and a minor in Psychology and Criminal Justice at Boise State University. She has eight years of experience working in customer service with a variety of different businesses.  Throughout these jobs, her focus was on the customer and providing them with an excellent experience. Christy joined University Health Services in the fall of 2015, and her job includes medical record management as well as being an assistant to the Director of Business Operations. Her favorite aspect of the job is interacting with all the patients that visit University Health Services. Christy loves paddle boarding, reading, and spending her free time with her family, friends, and dog.   

  • Courtney Goossens, LPC (she/her)

    Counseling Fellow

    Courtney has lived in the greater Boise area for the past 20 years and graduated from The College of Idaho before earning her Master’s degree in Clinical Mental Health Counseling from Idaho State University. She is LGBTQIA+ affirming and believes in the importance of a therapeutic relationship that is built on empathy mutual trust, and openness. Courtney’s approach to counseling is person-centered with a focus on highlighting the concept of choice. Courtney will challenge her clients to actively take responsibility and ownership over their thoughts, choices and behaviors while simultaneously gaining insight and awareness they can apply across many areas of their lives. Her clinical interests include grief/loss, identity issues, life transitions, self-worth/self-esteem, anxiety, depression, and boundaries and relationships. Outside of work you can find Courtney planning her next international backpacking trip with her husband (ask her about Panini Toscani), exploring the mountains, reading a book in her hammock, or spending time with her friends, family and dogs, Link and Luna

    Counseling Services

    Courtney has lived in the greater Boise area for the past 20 years and graduated from The College of Idaho before earning her Master’s degree in Clinical Mental Health Counseling from Idaho State University. She is LGBTQIA+ affirming and believes in the importance of a therapeutic relationship that is built on empathy mutual trust, and openness. Courtney’s approach to counseling is person-centered with a focus on highlighting the concept of choice. Courtney will challenge her clients to actively take responsibility and ownership over their thoughts, choices and behaviors while simultaneously gaining insight and awareness they can apply across many areas of their lives. Her clinical interests include grief/loss, identity issues, life transitions, self-worth/self-esteem, anxiety, depression, and boundaries and relationships. Outside of work you can find Courtney planning her next international backpacking trip with her husband (ask her about Panini Toscani), exploring the mountains, reading a book in her hammock, or spending time with her friends, family and dogs, Link and Luna

  • David Stone, MA

    Predoctoral Psychology Intern

    David is working to complete his doctorate with the JFK School of Psychology at National University. David completed his bachelor’s degree at UC Davis, holds an MA in Industrial Organizational Psychology and an Alcohol and Drug Counselor certification. He has previous university counseling experience working in multiple student health centers and also has experience working with substance use disorders (SUD) in a residential program. David uses primarily a Cognitive Behavioral Therapy (CBT) approach when working with clients while also integrating other theories based on client’s needs. David’s clinical interests include working with adults and students experiencing depression, anxiety, suicidal ideation and SUD’s. In his free time, David can be found walking his dog, exploring Boise, and on occasion, exploring ocean critters while scuba diving.

    Counseling Services

    David is working to complete his doctorate with the JFK School of Psychology at National University. David completed his bachelor’s degree at UC Davis, holds an MA in Industrial Organizational Psychology and an Alcohol and Drug Counselor certification. He has previous university counseling experience working in multiple student health centers and also has experience working with substance use disorders (SUD) in a residential program. David uses primarily a Cognitive Behavioral Therapy (CBT) approach when working with clients while also integrating other theories based on client’s needs. David’s clinical interests include working with adults and students experiencing depression, anxiety, suicidal ideation and SUD’s. In his free time, David can be found walking his dog, exploring Boise, and on occasion, exploring ocean critters while scuba diving.

  • Delainey Jones

    Delainey Jones

    Health Educator, RDN, LD

    Delainey is a Registered Dietitian who attended Idaho State University’s dietetic internship, focusing on community nutrition. She earned her B.S. in Nutrition from California Polytechnic State University.

    As a Health Educator with the BroncoFit team, Delainey focuses on programming related to nutrition education, food insecurity, the campus garden, and student basic needs. She enjoys working with students to create a nourishing campus environment that encourages creativity and wellbeing.

    In her free time, Delainey loves hiking or snowshoeing in the Idaho wilderness areas with her dogs, working in the garden, baking (eating) sourdough bread, and really just spending as much time as possible in the great outdoors!

    Wellness/BroncoFit

    Delainey is a Registered Dietitian who attended Idaho State University’s dietetic internship, focusing on community nutrition. She earned her B.S. in Nutrition from California Polytechnic State University.

    As a Health Educator with the BroncoFit team, Delainey focuses on programming related to nutrition education, food insecurity, the campus garden, and student basic needs. She enjoys working with students to create a nourishing campus environment that encourages creativity and wellbeing.

    In her free time, Delainey loves hiking or snowshoeing in the Idaho wilderness areas with her dogs, working in the garden, baking (eating) sourdough bread, and really just spending as much time as possible in the great outdoors!

  • Elizabeth Bricker

    Health Educator

    Elizabeth is a Certified Health Education Specialist who is proud to call Boise State her alma mater. She started working for BroncoFit as a Peer Health Educator and has enjoyed serving the campus population in a full time capacity. As a Health Educator for BroncoFit she focuses on alcohol and other drug programming as well as healthy relationships, amongst other topics. She has a passion for college students and believes that providing a health and wellbeing touchpoint for students is key to their success in college. As a native Oregonian, she enjoys spending time outdoors and going on road trips to experience all the beauty that Idaho has to offer.

    Wellness/BroncoFit

    Elizabeth is a Certified Health Education Specialist who is proud to call Boise State her alma mater. She started working for BroncoFit as a Peer Health Educator and has enjoyed serving the campus population in a full time capacity. As a Health Educator for BroncoFit she focuses on alcohol and other drug programming as well as healthy relationships, amongst other topics. She has a passion for college students and believes that providing a health and wellbeing touchpoint for students is key to their success in college. As a native Oregonian, she enjoys spending time outdoors and going on road trips to experience all the beauty that Idaho has to offer.

  • Ericka Obaitek, LMSW (she/her)

    Counselor

    Ericka is a Licensed Master Social Worker (LMSW) who earned a master’s degree in social work from Boise State University. She received her Bachelor’s degrees in Spanish and Psychology from the University of Idaho. As part of her graduate work, she completed an internship with Interfaith Sanctuary Housing Services and an internship with the Boise School District. Ericka has experience as a medical social worker, working for St Luke’s Regional Medical Center in Boise. Ericka values the opportunity to provide counseling/mental health services to students, faculty and staff with Boise State University. She believes the most integral component in the therapeutic process is the moment a client feels seen and heard. Ericka works toward empowering clients to be their most authentic selves while exploring their intrapersonal and interpersonal worlds. Ericka typically utilizes a person-centered approach, a cognitive behavioral framework, narrative theory, and Existentialism (among others). Her professional interests include: grief, anxiety, depression, trauma, life transitions, self-worth, relationships and assertiveness. Ericka is LGBTQIA+ affirming. In her spare time, you’ll find her engaging in anything that makes her laugh, enjoying the various events and outdoors Boise has to offer, solidifying her cooking skills, and spending time with her friends and family.

    Counseling Services

    Ericka is a Licensed Master Social Worker (LMSW) who earned a master’s degree in social work from Boise State University. She received her Bachelor’s degrees in Spanish and Psychology from the University of Idaho. As part of her graduate work, she completed an internship with Interfaith Sanctuary Housing Services and an internship with the Boise School District. Ericka has experience as a medical social worker, working for St Luke’s Regional Medical Center in Boise. Ericka values the opportunity to provide counseling/mental health services to students, faculty and staff with Boise State University. She believes the most integral component in the therapeutic process is the moment a client feels seen and heard. Ericka works toward empowering clients to be their most authentic selves while exploring their intrapersonal and interpersonal worlds. Ericka typically utilizes a person-centered approach, a cognitive behavioral framework, narrative theory, and Existentialism (among others). Her professional interests include: grief, anxiety, depression, trauma, life transitions, self-worth, relationships and assertiveness. Ericka is LGBTQIA+ affirming. In her spare time, you’ll find her engaging in anything that makes her laugh, enjoying the various events and outdoors Boise has to offer, solidifying her cooking skills, and spending time with her friends and family.

  • Heather Wilcke, FNP

    Nurse Practitioner

    Heather is a Board Certified Family Nurse Practitioner who received her Master of Science Nursing degree from Idaho State University in 2013. She has clinical experience in Family Practice, Urgent Care, Women’s Health, Mental Health, Neurology and more. Heather obtained her Bachelor of Science Nursing degree from Boise State University in 2001. She has a strong background in Emergency and Critical Care nursing, with over 12 years of experience in a hospital setting.

    Heather enjoys making meaningful connections with her patients to build strong relationships. Using a holistic approach, she considers emotional and mental health as important as physical health. Heather strives to personalize care by considering specific individual needs. She believes in mentoring and supporting her patients, on their journey toward optimal health.

    Heather grew up near Sun Valley and has a deep appreciation and love for Idaho’s beauty and natural treasures. In her spare time, Heather enjoys time with her family, traveling, hiking and biking.

    Medical Services

    Heather is a Board Certified Family Nurse Practitioner who received her Master of Science Nursing degree from Idaho State University in 2013. She has clinical experience in Family Practice, Urgent Care, Women’s Health, Mental Health, Neurology and more. Heather obtained her Bachelor of Science Nursing degree from Boise State University in 2001. She has a strong background in Emergency and Critical Care nursing, with over 12 years of experience in a hospital setting.

    Heather enjoys making meaningful connections with her patients to build strong relationships. Using a holistic approach, she considers emotional and mental health as important as physical health. Heather strives to personalize care by considering specific individual needs. She believes in mentoring and supporting her patients, on their journey toward optimal health.

    Heather grew up near Sun Valley and has a deep appreciation and love for Idaho’s beauty and natural treasures. In her spare time, Heather enjoys time with her family, traveling, hiking and biking.

  • Hunter Berry portrait

    Hunter Berry

    Administrative Assistant

    Hunter was born in San Diego and moved to Boise when she was five years old. For 10 years, she was a competitive figure skater. She joined the Health Services team in summer 2018 as a Customer Service Representative and as of April 2021 is now the Administrative Assistant. Hunter graduated from Boise State University with a Bachelor’s of Public Health in May 2021 and is currently pursuing a Master’s in Public Health with a Health Management and Leadership Emphasis. Outside of work she enjoys reading, listening to true crime podcasts and spending time with friends and family.

    Administrative Services

    Hunter was born in San Diego and moved to Boise when she was five years old. For 10 years, she was a competitive figure skater. She joined the Health Services team in summer 2018 as a Customer Service Representative and as of April 2021 is now the Administrative Assistant. Hunter graduated from Boise State University with a Bachelor’s of Public Health in May 2021 and is currently pursuing a Master’s in Public Health with a Health Management and Leadership Emphasis. Outside of work she enjoys reading, listening to true crime podcasts and spending time with friends and family.

  • Jerene Rockstrom portrait

    Jerene Rockstrom, BA, CPC, CPC-I, CPMA

    Revenue Cycle Coordinator

    Jerene has an AA Degree in Accounting and a CPC certification (Certified Professional Code/Auditor). She is currently working on completing her BA degree at Boise State University. Jerene has over thirty years’ experience in the medical field. For 21 years she was the Practice Administrator for the Spokane Psychiatric Clinic, and for five years she acted as the Accounting Specialist for a State Health Facility that provided mental health services in four NE Washington counties. In her current role As the Revenue Cycle Coordinator, Jerene’s main focus is on overseeing patient and student accounts and assisting students with any questions they have regarding their health services, charges or insurance questions. For enjoyment, Jerene loves competing at Barrel Racing and attending College Rodeos where her daughter rides for the Boise State team.

    Insurance & Billing Services

    Jerene has an AA Degree in Accounting and a CPC certification (Certified Professional Code/Auditor). She is currently working on completing her BA degree at Boise State University. Jerene has over thirty years’ experience in the medical field. For 21 years she was the Practice Administrator for the Spokane Psychiatric Clinic, and for five years she acted as the Accounting Specialist for a State Health Facility that provided mental health services in four NE Washington counties. In her current role As the Revenue Cycle Coordinator, Jerene’s main focus is on overseeing patient and student accounts and assisting students with any questions they have regarding their health services, charges or insurance questions. For enjoyment, Jerene loves competing at Barrel Racing and attending College Rodeos where her daughter rides for the Boise State team.

  • Jessica Kirwan, LPC (she/her)

    Counselor

    Jessica is a Licensed Professional Counselor. She earned her Bachelor’s degree in Psychology from Boise State University, and her Master’s in Clinical Mental Health Counseling from Boise State University. She has been a counselor at BSU since 2017. Prior to that she worked in the mental health field as a community-based provider. Her professional interests include working with individuals experiencing life transitions, anxiety, trauma, depression, grief and cultural concerns. She is a LGBTQIA+ affirming provider. Jessica views the relationship between counselor and client as the most important factor in facilitating change and wellness. She strives to provide a safe, open, and supportive environment for every individual she counsels, and draws from an eclectic base of modalities to provide effective therapy for her clients. Outside of work, Jessica enjoys spending time with her family and taking advantage of the vast wilderness access and outdoor recreation that Idaho has to offer.

    Counseling Services

    Jessica is a Licensed Professional Counselor. She earned her Bachelor’s degree in Psychology from Boise State University, and her Master’s in Clinical Mental Health Counseling from Boise State University. She has been a counselor at BSU since 2017. Prior to that she worked in the mental health field as a community-based provider. Her professional interests include working with individuals experiencing life transitions, anxiety, trauma, depression, grief and cultural concerns. She is a LGBTQIA+ affirming provider. Jessica views the relationship between counselor and client as the most important factor in facilitating change and wellness. She strives to provide a safe, open, and supportive environment for every individual she counsels, and draws from an eclectic base of modalities to provide effective therapy for her clients. Outside of work, Jessica enjoys spending time with her family and taking advantage of the vast wilderness access and outdoor recreation that Idaho has to offer.

  • Jo Olson (she/her)

    Social Work Intern

    Jo received her Bachelor’s degree in nutrition and dietetics at Texas State University and relocated to Boise in 2016 to complete her dietetic internship at Idaho State University. To expand on her scope of practice and get more involved in social justice work, Jo returned to school to get her Master’s degree in social work at Boise State University. Jo’s approach focuses on supporting folx in their journey toward self-acceptance, and draws from the person-in-environment perspective offered by social work and person-centered care. Areas Jo is particularly passionate about include harm reduction, Health at Every Size (HAES), fat liberation and radical acceptance. Jo is an LGBTQ+ affirming counselor, certified body positive treatment provider, HAES podcaster, and she is also working toward her certification as an intuitive eating counselor. Jo is a proud cat mom, and in her free time, Jo finds flow in baking, hiking, rock climbing and completing the daily Wordle while drinking her morning coffee.

    Counseling Services

    Jo received her Bachelor’s degree in nutrition and dietetics at Texas State University and relocated to Boise in 2016 to complete her dietetic internship at Idaho State University. To expand on her scope of practice and get more involved in social justice work, Jo returned to school to get her Master’s degree in social work at Boise State University. Jo’s approach focuses on supporting folx in their journey toward self-acceptance, and draws from the person-in-environment perspective offered by social work and person-centered care. Areas Jo is particularly passionate about include harm reduction, Health at Every Size (HAES), fat liberation and radical acceptance. Jo is an LGBTQ+ affirming counselor, certified body positive treatment provider, HAES podcaster, and she is also working toward her certification as an intuitive eating counselor. Jo is a proud cat mom, and in her free time, Jo finds flow in baking, hiking, rock climbing and completing the daily Wordle while drinking her morning coffee.

  • Joanna Hancock (she/her)

    Counseling Intern

    Joanna recently graduated with a master’s degree in mental health counseling from Gonzaga University, and is pursuing her LPC licensure as a counseling intern. A Boise native, Joanna spent time in the Midwest and Washington for school before coming home. She retains a passion for working with student populations, as well as adults, and is dedicated to fostering healthy, secure, and impactful therapeutic relationships with her clients. Joanna’s approach to counseling is person centered in nature, highlighting the importance of attachment and emotional learning. She aims to foster a collaborative environment in which clients may explore, reckon with, and adapt patterns of emotion, thought, and behavior to promote a more compassionate and realistic sense of self. Joanna is a LGBTQIA+ affirming counselor, and is particularly interested in issues of self esteem, anxiety and depression, attachment and relationships, grief and loss, and identity development. Outside of work, you can find Joanna curled up with her orange tabby tearing through novels, trying out fascinating new foods, or lounging in her backyard with friends and family. If asked, she will deny that she misses Minnesota winters, although there is something charming about a fresh foot of snow.

    Counseling Services

    Joanna recently graduated with a master’s degree in mental health counseling from Gonzaga University, and is pursuing her LPC licensure as a counseling intern. A Boise native, Joanna spent time in the Midwest and Washington for school before coming home. She retains a passion for working with student populations, as well as adults, and is dedicated to fostering healthy, secure, and impactful therapeutic relationships with her clients. Joanna’s approach to counseling is person centered in nature, highlighting the importance of attachment and emotional learning. She aims to foster a collaborative environment in which clients may explore, reckon with, and adapt patterns of emotion, thought, and behavior to promote a more compassionate and realistic sense of self. Joanna is a LGBTQIA+ affirming counselor, and is particularly interested in issues of self esteem, anxiety and depression, attachment and relationships, grief and loss, and identity development. Outside of work, you can find Joanna curled up with her orange tabby tearing through novels, trying out fascinating new foods, or lounging in her backyard with friends and family. If asked, she will deny that she misses Minnesota winters, although there is something charming about a fresh foot of snow.

  • Johanna Jordan

    Customer Service Representative

    Johanna finished her BA in Liberal Arts at Northwest Nazarene University in 2019 and is currently working towards a second BA in English Literature here at Boise State. She previously worked in both the Boise School District as well as the West Ada School District. Johanna grew up in the military and spent time in several different countries with her favorite being England. She joined the Health Services team in 2022 as a Customer Service Representative. Her favorite part of the job is building relationships with the patients and her co workers. She enjoys reading and writing and is currently working on her first novel.

    Administrative Services

    Johanna finished her BA in Liberal Arts at Northwest Nazarene University in 2019 and is currently working towards a second BA in English Literature here at Boise State. She previously worked in both the Boise School District as well as the West Ada School District. Johanna grew up in the military and spent time in several different countries with her favorite being England. She joined the Health Services team in 2022 as a Customer Service Representative. Her favorite part of the job is building relationships with the patients and her co workers. She enjoys reading and writing and is currently working on her first novel.

  • John Griffiths, BBA

    Business Manager

    John earned a Bachelor of Business Administration in accounting from the University of Iowa, Iowa City, Iowa. John joined Boise State University in 2010 as the Business Manager. In his current role, he is responsible for providing financial vision and support for University Health Services. Prior to joining the team at Boise State University, John held various finance and supply chain positions in the Boise region, most notably with Ore-Ida Foods and Cott Beverage. In his spare time, John enjoys camping, hiking, photography and golf.

    Insurance & Billing Services

    John earned a Bachelor of Business Administration in accounting from the University of Iowa, Iowa City, Iowa. John joined Boise State University in 2010 as the Business Manager. In his current role, he is responsible for providing financial vision and support for University Health Services. Prior to joining the team at Boise State University, John held various finance and supply chain positions in the Boise region, most notably with Ore-Ida Foods and Cott Beverage. In his spare time, John enjoys camping, hiking, photography and golf.

  • Jordan Urbanek, MD

    Psychiatrist

    Dr. Urbanek obtained his undergraduate and medical degrees at the University of Wisconsin. He then trained in the University of Washington Psychiatry Residency Training Program, completing his last two years of residency in Boise. He has particular interest in human behavior and environment and how social factors affect mental health and wellbeing. He enjoys using his clinical knowledge to help people select treatment plans that most fit with their personal goals. He enjoys literature, keeping up with friends and family, and the great outdoors.

    Medical Services

    Dr. Urbanek obtained his undergraduate and medical degrees at the University of Wisconsin. He then trained in the University of Washington Psychiatry Residency Training Program, completing his last two years of residency in Boise. He has particular interest in human behavior and environment and how social factors affect mental health and wellbeing. He enjoys using his clinical knowledge to help people select treatment plans that most fit with their personal goals. He enjoys literature, keeping up with friends and family, and the great outdoors.

  • Jose Valle, LCSW

    Counselor

    Jose Valle is a Licensed Clinical Social Worker who earned Bachelor of Science and Master of Social Work degrees from Brigham Young University. Jose has practiced in multiple clinical settings including a community clinic, managed care organizations, a state agency, a nonprofit organization, and 11 years in his own private practice. One of his most rewarding experiences is having worked as a contractor for the federal government in an emergency shelter in Texas. There, he provided crisis and trauma care to unaccompanied youth from Central America who crossed the US-Mexico border. His professional interests include working with individuals who are having difficulty with trauma, ADHD, depression, anxiety, family disruptions, and other phase of life problems. His approach to counseling incorporates openness, non judgment, and acceptance, paired with therapeutic approaches that foster healing and personal growth. When Jose is not working or catching up with overdue home projects, he enjoys spending time with his family, bicycling, taking photos of nature and fly fishing.

    Jose Valle is a Licensed Clinical Social Worker who earned Bachelor of Science and Master of Social Work degrees from Brigham Young University. Jose has practiced in multiple clinical settings including a community clinic, managed care organizations, a state agency, a nonprofit organization, and 11 years in his own private practice. One of his most rewarding experiences is having worked as a contractor for the federal government in an emergency shelter in Texas. There, he provided crisis and trauma care to unaccompanied youth from Central America who crossed the US-Mexico border. His professional interests include working with individuals who are having difficulty with trauma, ADHD, depression, anxiety, family disruptions, and other phase of life problems. His approach to counseling incorporates openness, non judgment, and acceptance, paired with therapeutic approaches that foster healing and personal growth. When Jose is not working or catching up with overdue home projects, he enjoys spending time with his family, bicycling, taking photos of nature and fly fishing.

  • Julee Huseby, LPN

    Licensed Practical Nurse

    Julee received her LPN degree and IV Certification in North Dakota and has 35 years of nursing experience in Family Practice, Internal Medicine and Dermatology. She recently moved to Idaho and was lucky enough to obtain a nursing position with Boise State University in Spring of 2016. Julee feels every day is rewarding when you work in health care.  Her favorite aspect of the job is the rewarding feeling she gets when patients come to University Health Services to receive care. She feels it’s a lot of fun to be involved in the lives of the students, faculty and staff at Boise State.  Outside of work Julee enjoys yoga, any outdoor activities and spending time with family and friends.

    Medical Services

    Julee received her LPN degree and IV Certification in North Dakota and has 35 years of nursing experience in Family Practice, Internal Medicine and Dermatology. She recently moved to Idaho and was lucky enough to obtain a nursing position with Boise State University in Spring of 2016. Julee feels every day is rewarding when you work in health care.  Her favorite aspect of the job is the rewarding feeling she gets when patients come to University Health Services to receive care. She feels it’s a lot of fun to be involved in the lives of the students, faculty and staff at Boise State.  Outside of work Julee enjoys yoga, any outdoor activities and spending time with family and friends.

  • Julia Beard, RN, MBA

    Executive Director

    As a seasoned healthcare professional, Julia has worked in organizations that are both public and private, utilizing her expertise and leadership in large hospital systems, private practice, and the university setting. The combination of her clinical and business background gives her unique expertise in all aspects of the business, from patient care, business operations, billing and coding, compliance, and strategic planning.

    Julia oversees the integrated delivery of care across medical, psychiatric, and counseling areas, as well as the underpinning business, billing, health IT, and customer service requirements. She focuses on building key partnerships across the university and with community stakeholders in pursuit of the College of Health Sciences’ and Health Services’ strategic plan of making Boise State ‘America’s Healthiest Learning Environment.’

    Medical Services

    As a seasoned healthcare professional, Julia has worked in organizations that are both public and private, utilizing her expertise and leadership in large hospital systems, private practice, and the university setting. The combination of her clinical and business background gives her unique expertise in all aspects of the business, from patient care, business operations, billing and coding, compliance, and strategic planning.

    Julia oversees the integrated delivery of care across medical, psychiatric, and counseling areas, as well as the underpinning business, billing, health IT, and customer service requirements. She focuses on building key partnerships across the university and with community stakeholders in pursuit of the College of Health Sciences’ and Health Services’ strategic plan of making Boise State ‘America’s Healthiest Learning Environment.’

  • Julie Zamzow, BSN, RN

    Registered Nurse

    Julie received her Bachelor’s degree in Health Science at Southern Oregon University in 2014, followed by her Bachelor of Science degree in Nursing through Denver College of Nursing in 2017. Julie has experience in hematology, oncology, medical/surgical, and post anesthesia care. Julie was born and raised in Boise, and looks forward to giving back to the Bronco community. Julie enjoys building relationships with patients while advocating for health and wellness. Outside work, Julie likes to do anything outdoors, play soccer, be with family and friends, enjoy good food and hang out with her husband and dog.

    Medical Services

    Julie received her Bachelor’s degree in Health Science at Southern Oregon University in 2014, followed by her Bachelor of Science degree in Nursing through Denver College of Nursing in 2017. Julie has experience in hematology, oncology, medical/surgical, and post anesthesia care. Julie was born and raised in Boise, and looks forward to giving back to the Bronco community. Julie enjoys building relationships with patients while advocating for health and wellness. Outside work, Julie likes to do anything outdoors, play soccer, be with family and friends, enjoy good food and hang out with her husband and dog.

  • Justin Herbert, MEd, CHES

    Health Educator

    Justin is a Certified Health Education Specialist who is a native from the greater Chicagoland area. He received his B.S. in Health Promotion and M.Ed. in Curriculum Design and Instruction from Weber State University. As a Health Educator with the BroncoFit team, Justin focuses on programming related to mental health education, coping skills, and emotional intelligence/awareness/regulation. He is passionate about building a thriving, inclusive, and successful community for students during their time in college. In his free time, Justin enjoys snowboarding in the winter months, watching college sports, and creating new tasty recipes or trying local restaurants. He also appreciates spending time with his friends, family and dogs, Wrigley and Willow.

    Wellness/BroncoFit

    Justin is a Certified Health Education Specialist who is a native from the greater Chicagoland area. He received his B.S. in Health Promotion and M.Ed. in Curriculum Design and Instruction from Weber State University. As a Health Educator with the BroncoFit team, Justin focuses on programming related to mental health education, coping skills, and emotional intelligence/awareness/regulation. He is passionate about building a thriving, inclusive, and successful community for students during their time in college. In his free time, Justin enjoys snowboarding in the winter months, watching college sports, and creating new tasty recipes or trying local restaurants. He also appreciates spending time with his friends, family and dogs, Wrigley and Willow.

  • Katelynn portrait

    Katelynn Frankamp

    Customer Service Representative

    Katelynn was born and raised in Boise Idaho.  She joined Health Services in the Fall of 2015 and has worked in the Medical/Health field for the last 10 years. Her position includes scheduling patient appointments, remedying patient phone calls and her main focus is providing excellent customer service. Her favorite aspect of the job is interacting with all patients and assisting to their needs at Health Services. Prior to her position at Boise State, she worked for a local Home Care Agency in the HR department.  In her spare time, Katelynn enjoys spending time with her Fiancé’ and their puppy as well as extended family and traveling as much as she can.

    Administrative Services

    Katelynn was born and raised in Boise Idaho.  She joined Health Services in the Fall of 2015 and has worked in the Medical/Health field for the last 10 years. Her position includes scheduling patient appointments, remedying patient phone calls and her main focus is providing excellent customer service. Her favorite aspect of the job is interacting with all patients and assisting to their needs at Health Services. Prior to her position at Boise State, she worked for a local Home Care Agency in the HR department.  In her spare time, Katelynn enjoys spending time with her Fiancé’ and their puppy as well as extended family and traveling as much as she can.

  • Katie Atkinson portrait

    Katie Atkinson, LPN

    Licensed Practical Nurse

    Katie earned her Licensed Practical Nursing degree through Boise State University’s Applied Technology program and graduated with honors in 2007. Katie worked as a nurse in several settings and has worked with a variety of patient populations including adults, children, babies and hospice patients. She joined the University Health Services team in November of 2011, focusing on the patient and their well being. Her favorite aspect of the job is getting to build lasting relationships with each of the students. In her free time, Katie enjoys interacting with her community and spending quality time with family.

    Medical Services

    Katie earned her Licensed Practical Nursing degree through Boise State University’s Applied Technology program and graduated with honors in 2007. Katie worked as a nurse in several settings and has worked with a variety of patient populations including adults, children, babies and hospice patients. She joined the University Health Services team in November of 2011, focusing on the patient and their well being. Her favorite aspect of the job is getting to build lasting relationships with each of the students. In her free time, Katie enjoys interacting with her community and spending quality time with family.

  • Katie Terkay, LMSW (she/her)

    Social Work Fellow

    Katie graduated from Boise State University and is a Licensed Master of Social Work (LMSW). Previously working as a counseling trainee at University Health Services, Katie has joined the fellowship program to expand on her clinical interests including self-worth, identity, and empowerment. Trained as a person-centered therapist, Katie believes that all clients have solutions within themselves and through therapy, can access their strengths to improve their quality of life. Katie believes that therapy is not a one-size fits all approach and looks forward to creating unique goals for each client in a safe space. She strives to make her sessions feel welcoming for all and is a LGBTQIA+ affirming counselor. In her spare time, Katie enjoys reading thriller books, trying new hobbies and playing volleyball.

    Katie graduated from Boise State University and is a Licensed Master of Social Work (LMSW). Previously working as a counseling trainee at University Health Services, Katie has joined the fellowship program to expand on her clinical interests including self-worth, identity, and empowerment. Trained as a person-centered therapist, Katie believes that all clients have solutions within themselves and through therapy, can access their strengths to improve their quality of life. Katie believes that therapy is not a one-size fits all approach and looks forward to creating unique goals for each client in a safe space. She strives to make her sessions feel welcoming for all and is a LGBTQIA+ affirming counselor. In her spare time, Katie enjoys reading thriller books, trying new hobbies and playing volleyball.

  • Mark Tampas

    Medical Billing Specialist

    Mark earned his Associate of Occupational Studies in Medical Specialties degree in 2010 at Stevens-Henager College in Boise, Idaho. Mark joined the Health Services staff as a Customer Service Representative in 2013 and just recently transferred into the position at Health Services as a Medical Billing Representative. He has had over 20+ years of customer service experience throughout his career. Prior to joining Health Services, Mark worked as a Medical Assistant and Patient Service Representative with Saint Alphonsus Regional Medical Center in Boise, Idaho. Mark strives to help others and makes sure that he provides the best customer service to the students, faculty and staff of Boise State University. In his free time, Mark spends time with his wife and three children and their little dog Zoe and enjoys attending concerts.

    Administrative Services

    Mark earned his Associate of Occupational Studies in Medical Specialties degree in 2010 at Stevens-Henager College in Boise, Idaho. Mark joined the Health Services staff as a Customer Service Representative in 2013 and just recently transferred into the position at Health Services as a Medical Billing Representative. He has had over 20+ years of customer service experience throughout his career. Prior to joining Health Services, Mark worked as a Medical Assistant and Patient Service Representative with Saint Alphonsus Regional Medical Center in Boise, Idaho. Mark strives to help others and makes sure that he provides the best customer service to the students, faculty and staff of Boise State University. In his free time, Mark spends time with his wife and three children and their little dog Zoe and enjoys attending concerts.

  • Matt Niece, PhD, LCPC (he/him)

    Director of Counseling Services

    Dr. Niece is a licensed clinical professional counselor. He earned his doctorate degree from Idaho State University in Counselor Education and Counseling. Prior to re-joining the team here at Health Services, Dr. Niece served the greater Treasure Valley through work at various counseling agencies. Dr. Niece also maintains a private practice in Boise and has been adjunct for Boise State University, College of Idaho, College of Western Idaho, and currently with Idaho State University at the undergraduate and masters level. His clinical interests include working with folks who struggle with anxiety and depressive issues especially in regards to relationships and major life transitions, counseling student-athletes, and group therapy, generally through the lens of grief and loss. Outside of work you will find him taking advantage of the endless outdoor activities in Idaho, remodeling houses, or traveling with friends and family.

    Counseling Services

    Dr. Niece is a licensed clinical professional counselor. He earned his doctorate degree from Idaho State University in Counselor Education and Counseling. Prior to re-joining the team here at Health Services, Dr. Niece served the greater Treasure Valley through work at various counseling agencies. Dr. Niece also maintains a private practice in Boise and has been adjunct for Boise State University, College of Idaho, College of Western Idaho, and currently with Idaho State University at the undergraduate and masters level. His clinical interests include working with folks who struggle with anxiety and depressive issues especially in regards to relationships and major life transitions, counseling student-athletes, and group therapy, generally through the lens of grief and loss. Outside of work you will find him taking advantage of the endless outdoor activities in Idaho, remodeling houses, or traveling with friends and family.

  • McKenzie Sorrells, MS

    Director of BroncoFit

    McKenzie obtained her B.S. in Kinesiology at Boise State University and her M.S. in Health Education at The University of Utah. McKenzie is a Certified Health Education Specialist, Exercise Physiologist, and National Board Health and Wellness Coach. As the Director of BroncoFit/ Wellness, McKenzie develops and oversees integrated and comprehensive wellness programming for Boise State’s community. McKenzie’s favorite aspect of her job is creating well-being programs that are holistic and impactful to students, faculty, and staff. In her spare time McKenzie enjoys hiking, listening to podcasts, paddle-boarding and eating yummy food.

    Wellness/BroncoFit

    McKenzie obtained her B.S. in Kinesiology at Boise State University and her M.S. in Health Education at The University of Utah. McKenzie is a Certified Health Education Specialist, Exercise Physiologist, and National Board Health and Wellness Coach. As the Director of BroncoFit/ Wellness, McKenzie develops and oversees integrated and comprehensive wellness programming for Boise State’s community. McKenzie’s favorite aspect of her job is creating well-being programs that are holistic and impactful to students, faculty, and staff. In her spare time McKenzie enjoys hiking, listening to podcasts, paddle-boarding and eating yummy food.

  • Nathan Fauntleroy, LMSW (he/him)

    AODA Coordinator/ Counselor

    Nathan is a Licensed Master Social Worker (LMSW). He grew up in Indiana and studied Spanish and Psychology at Indiana University before getting his Masters in Social Work at Boise State. Nathan’s approach to therapy is person-centered and strength based. His primary clinical interest and specialty is in couples counseling, and he utilizes blended elements of Gottman, and Integrated Behavioral Couples Therapy for couples work. Nathan’s other clinical specialties include anxiety and depression management and treatment, narrative approach to trauma and grief, developing and maintaining health relationships, transition and exploration of various components of identity, and the development of self trust and autonomy. Nathan is LGBTQIA+ affirming and emphasizes acceptance, trust and authenticity in his work. When away from the office, Nathan is a huge outdoor enthusiast, and you can probably find him up on the Payette or Salmon river systems on the weekends.

    Counseling Services

    Nathan is a Licensed Master Social Worker (LMSW). He grew up in Indiana and studied Spanish and Psychology at Indiana University before getting his Masters in Social Work at Boise State. Nathan’s approach to therapy is person-centered and strength based. His primary clinical interest and specialty is in couples counseling, and he utilizes blended elements of Gottman, and Integrated Behavioral Couples Therapy for couples work. Nathan’s other clinical specialties include anxiety and depression management and treatment, narrative approach to trauma and grief, developing and maintaining health relationships, transition and exploration of various components of identity, and the development of self trust and autonomy. Nathan is LGBTQIA+ affirming and emphasizes acceptance, trust and authenticity in his work. When away from the office, Nathan is a huge outdoor enthusiast, and you can probably find him up on the Payette or Salmon river systems on the weekends.

  • Nicole Menear, LCPC (she/her)

    Crisis Care Coordinator/ Counselor

    Nicole is a Licensed Clinical Professional Counselor (LCPC) and earned her Master’s degree in Counseling from Boise State University. Her experience includes working with a wide range of mental health backgrounds that vary from persistent to transitional diagnoses. Her therapeutic approach mainly is driven from Acceptance & Commitment Therapy (ACT), Person Centered and Choice Theory. Nicole’s favorite part of counseling is building a genuine therapeutic relationship that allows the client to feel empowered and accept difficulties they may be going through. When not at work, you can find her off-roading on new trails, playing with her dogs, going to concerts, traveling, connecting with friends and family or binge watching a new TV show.

    Counseling Services

    Nicole is a Licensed Clinical Professional Counselor (LCPC) and earned her Master’s degree in Counseling from Boise State University. Her experience includes working with a wide range of mental health backgrounds that vary from persistent to transitional diagnoses. Her therapeutic approach mainly is driven from Acceptance & Commitment Therapy (ACT), Person Centered and Choice Theory. Nicole’s favorite part of counseling is building a genuine therapeutic relationship that allows the client to feel empowered and accept difficulties they may be going through. When not at work, you can find her off-roading on new trails, playing with her dogs, going to concerts, traveling, connecting with friends and family or binge watching a new TV show.

  • Penny Rea portrait

    Penny Rea, AGNP-C, RN, MS

    Nurse Practitioner

    Penny Rea received her Master’s degree in Nursing from Boise State University in 2016. She became a board certified Adult/ Gerontology Nurse Practitioner in 2017 through the American Academy of Nurse Practitioners. Penny has over 12 years of previous experience in mental health nursing working as a RN at a local hospital. Her practice philosophy is to build partnerships with her patients through advocacy, leadership and holistic medicine. She believes in providing healthcare that will help patients reach their desired health goals and enable healing. In her spare time she enjoys the outdoors by horseback riding, boating with her family and skiing the local resorts.

    Medical Services

    Penny Rea received her Master’s degree in Nursing from Boise State University in 2016. She became a board certified Adult/ Gerontology Nurse Practitioner in 2017 through the American Academy of Nurse Practitioners. Penny has over 12 years of previous experience in mental health nursing working as a RN at a local hospital. Her practice philosophy is to build partnerships with her patients through advocacy, leadership and holistic medicine. She believes in providing healthcare that will help patients reach their desired health goals and enable healing. In her spare time she enjoys the outdoors by horseback riding, boating with her family and skiing the local resorts.

  • Phoebe Uricchio, MS, FNP-C

    Nurse Practitioner

    Phoebe is a board certified Family Nurse Practitioner. She completed her undergraduate nursing studies at Johns Hopkins University and her graduate degree at University of California, San Francisco. She is a returned Peace Corps Volunteer with several years of nursing experience in public health, high risk obstetrics and reproductive healthcare, with further experience as a mental health provider. Phoebe is a strong believer in the power of patient agency and education. She strives to create a safe space for every person who comes to see her using evidence-based inclusive medicine. She looks forward to creating meaningful connections with her patients. On her off days, Phoebe enjoys exploring the Idaho Wilderness with her rescue pets or planning her next travel adventure.

    Medical Services

    Phoebe is a board certified Family Nurse Practitioner. She completed her undergraduate nursing studies at Johns Hopkins University and her graduate degree at University of California, San Francisco. She is a returned Peace Corps Volunteer with several years of nursing experience in public health, high risk obstetrics and reproductive healthcare, with further experience as a mental health provider. Phoebe is a strong believer in the power of patient agency and education. She strives to create a safe space for every person who comes to see her using evidence-based inclusive medicine. She looks forward to creating meaningful connections with her patients. On her off days, Phoebe enjoys exploring the Idaho Wilderness with her rescue pets or planning her next travel adventure.

  • Rochelle Wolfe, MD

    Family Practice Physician

    Dr. Wolfe graduated with high honors with a bachelor’s degree in microbiology from the University of Montana in 1998. She then went on to complete her medical degree at the University of Washington School of Medicine in Seattle. She joined the Montana Family Medicine Residency program in Billings, MT, where she completed her residency training and served as Chief Resident. Dr. Wolfe then joined the United States Air Force, where she served as an active duty physician at Malmstrom Air Force Base in Great Falls, MT. After leaving active duty, she then joined a multispecialty clinic in Missoula, MT, where she practiced for five years.  Dr. Wolfe joined University Health Services in September of 2013 where her interests include general and procedural medicine, including skin biopsies and lesion removal, toenail removals, and IUD (intrauterine device) placement. In her free time, Dr. Wolfe enjoys spending time with her family and traveling, as well as participating in and watching a variety of different sports.

    Medical Services

    Dr. Wolfe graduated with high honors with a bachelor’s degree in microbiology from the University of Montana in 1998. She then went on to complete her medical degree at the University of Washington School of Medicine in Seattle. She joined the Montana Family Medicine Residency program in Billings, MT, where she completed her residency training and served as Chief Resident. Dr. Wolfe then joined the United States Air Force, where she served as an active duty physician at Malmstrom Air Force Base in Great Falls, MT. After leaving active duty, she then joined a multispecialty clinic in Missoula, MT, where she practiced for five years.  Dr. Wolfe joined University Health Services in September of 2013 where her interests include general and procedural medicine, including skin biopsies and lesion removal, toenail removals, and IUD (intrauterine device) placement. In her free time, Dr. Wolfe enjoys spending time with her family and traveling, as well as participating in and watching a variety of different sports.

  • Ron Schmaltz

    Health Information Systems Administrator & HIPAA Security Compliance Officer

    Ron earned his Bachelor of Science in Health Informatics & Information Management with an emphasis in Informatics from Boise State University.  Ron has 20+ years of experience in Information Technology with over 15 years specializing in Health Information Technology in the inpatient, and ambulatory setting. Ron serves as the swiss army knife for the technology that makes the electronic practice management/medical record system(s) effective as possible and gets great satisfaction solving the unsolvable problem. In his free time, Ron enjoys spending time with family, staying active, and keeping a tight fly line anywhere the lunkers are biting.

    Administrative Services

    Ron earned his Bachelor of Science in Health Informatics & Information Management with an emphasis in Informatics from Boise State University.  Ron has 20+ years of experience in Information Technology with over 15 years specializing in Health Information Technology in the inpatient, and ambulatory setting. Ron serves as the swiss army knife for the technology that makes the electronic practice management/medical record system(s) effective as possible and gets great satisfaction solving the unsolvable problem. In his free time, Ron enjoys spending time with family, staying active, and keeping a tight fly line anywhere the lunkers are biting.

  • Sandra Collantes (she/her)

    Counseling Intern

    Sandra is currently working on her Master’s degree in Counseling at Boise State University. After she finished her Bachelor’s degree in Psychology and Spanish, she pursued a graduate certificate in Public Health Leadership that allowed her to continue learning about what it takes to serve others. Sandra was born and raised in Peru and Boise has been her home for the past eight years, making Boise State feel like home. Her approach to counseling is humanistic and person-centered, she believes that individuals are capable of directing their own lives and resolving problems on their own if given sufficient safety and support and she is here to help support them. In her spare time, Sandra enjoys being active, and spending time in nature around Boise. She also loves traveling, exploring new cities and visiting her family abroad.

    Counseling Services

    Sandra is currently working on her Master’s degree in Counseling at Boise State University. After she finished her Bachelor’s degree in Psychology and Spanish, she pursued a graduate certificate in Public Health Leadership that allowed her to continue learning about what it takes to serve others. Sandra was born and raised in Peru and Boise has been her home for the past eight years, making Boise State feel like home. Her approach to counseling is humanistic and person-centered, she believes that individuals are capable of directing their own lives and resolving problems on their own if given sufficient safety and support and she is here to help support them. In her spare time, Sandra enjoys being active, and spending time in nature around Boise. She also loves traveling, exploring new cities and visiting her family abroad.

  • Shannon Bordes, FNP

    Family Nurse Practitioner

    Shannon is an ANCC board-certified Family Nurse Practitioner. She completed her undergraduate studies in molecular & cellular biology and chemistry at the University of Illinois in Urbana-Champaign. She received her master’s degree in nursing from DePaul University in Chicago. She completed her Family Nurse Practitioner Post-Master’s Certificate at the University of Nevada in Las Vegas. Shannon has experience in Family Practice, Urgent Care, Emergency Medicine, Mental Health, and Nursing Academics. Her goal as a clinician is to empower patients to reach their optimal health and wellbeing through education, screening, and health maintenance. She especially enjoys the opportunity to develop patient relationships to promote overall health outcomes. Shannon enjoys spending time with her family and pets, traveling, cooking, sewing, skiing, hiking, boating, and yoga.

    Medical Services

    Shannon is an ANCC board-certified Family Nurse Practitioner. She completed her undergraduate studies in molecular & cellular biology and chemistry at the University of Illinois in Urbana-Champaign. She received her master’s degree in nursing from DePaul University in Chicago. She completed her Family Nurse Practitioner Post-Master’s Certificate at the University of Nevada in Las Vegas. Shannon has experience in Family Practice, Urgent Care, Emergency Medicine, Mental Health, and Nursing Academics. Her goal as a clinician is to empower patients to reach their optimal health and wellbeing through education, screening, and health maintenance. She especially enjoys the opportunity to develop patient relationships to promote overall health outcomes. Shannon enjoys spending time with her family and pets, traveling, cooking, sewing, skiing, hiking, boating, and yoga.

  • Shayla DeVisser, LMSW (she/her)

    Social Work Fellow

    Shayla is a Licensed Master Social Worker (LMSW). She holds a bachelor’s degree from Eastern Washington University and a master’s degree from Boise State University in Social Work. She has served as a social worker in the Boise area for several years, before deciding to focus her profession in a more clinical direction. Shayla is certified in Cognitive Behavioral Therapy and pulls from a more person-centered approach. Her clinical interests and experiences range from anxiety, depression, interpersonal connections and communication, grief/loss, trauma and self-worth/self-esteem. When she is not working you can find her paddle boarding, backpacking, building furniture, playing in her garden and spending quality time with her partner and cat, Raja.

    Counseling Services

    Shayla is a Licensed Master Social Worker (LMSW). She holds a bachelor’s degree from Eastern Washington University and a master’s degree from Boise State University in Social Work. She has served as a social worker in the Boise area for several years, before deciding to focus her profession in a more clinical direction. Shayla is certified in Cognitive Behavioral Therapy and pulls from a more person-centered approach. Her clinical interests and experiences range from anxiety, depression, interpersonal connections and communication, grief/loss, trauma and self-worth/self-esteem. When she is not working you can find her paddle boarding, backpacking, building furniture, playing in her garden and spending quality time with her partner and cat, Raja.

  • Susan DeBaugh portrait

    Susan DeBaugh, CFPC

    Revenue Cycle Coordinator, Billing & Credentialing Specialist

    Susan is a Certified Family Practice Coder, CFPC. Susan holds a certification in Family Practice Coding, and a certificate in ICD-10 diagnostic coding. Susan is a member of the AAPC- American Academy of Professional Coders. Susan has over 10 years of experience in the medical billing industry performing everything from supervision of a team, charge entry, deposit entry, submission of insurance claims, chart auditing, accounts receivable, and patient collections. Susan’s current position with Boise State University Health Services is; submission of Insurance claims, review of insurance payments for correct reimbursement, liaison between the patient, University Health Center, and Insurance companies, and claims follow up for unpaid or underpaid claims. Susan’s favorite aspect of the job is advising and educating the patient in the process to become advocates of their own personal health.

    Insurance & Billing Services

    Susan is a Certified Family Practice Coder, CFPC. Susan holds a certification in Family Practice Coding, and a certificate in ICD-10 diagnostic coding. Susan is a member of the AAPC- American Academy of Professional Coders. Susan has over 10 years of experience in the medical billing industry performing everything from supervision of a team, charge entry, deposit entry, submission of insurance claims, chart auditing, accounts receivable, and patient collections. Susan’s current position with Boise State University Health Services is; submission of Insurance claims, review of insurance payments for correct reimbursement, liaison between the patient, University Health Center, and Insurance companies, and claims follow up for unpaid or underpaid claims. Susan’s favorite aspect of the job is advising and educating the patient in the process to become advocates of their own personal health.

  • Tage Gould (they/him)

    Counseling Intern

    Tage is currently working towards their Master’s in Clinical Mental Health Counseling at Idaho State University. They believe that therapeutic alliance is the most essential factor in the counseling process, and leans into the experience of being a human and not an expert when in the counseling chair. They practice from a primarily Person-Centered theoretical orientation informed by the Relational-Cultural and Gestalt theories, and focus on mindfulness, awareness, acceptance, self compassion, and the therapeutic alliance as the main factors in the healing process. They are interested in issues of gender identity, sexual orientation, grief and loss, self-confidence, relationships and major life transitions. When not counseling, Tage is probably reading something, watching something, or spending time with their spouse and/or cats.

    Counseling Services

    Tage is currently working towards their Master’s in Clinical Mental Health Counseling at Idaho State University. They believe that therapeutic alliance is the most essential factor in the counseling process, and leans into the experience of being a human and not an expert when in the counseling chair. They practice from a primarily Person-Centered theoretical orientation informed by the Relational-Cultural and Gestalt theories, and focus on mindfulness, awareness, acceptance, self compassion, and the therapeutic alliance as the main factors in the healing process. They are interested in issues of gender identity, sexual orientation, grief and loss, self-confidence, relationships and major life transitions. When not counseling, Tage is probably reading something, watching something, or spending time with their spouse and/or cats.

  • Tami Warenko, LCPC (she/her)

    Counselor

    Tami is a Licensed Clinical Professional Counselor (LCPC) and earned her Masters in Counseling from Boise State University. She has experience working in a variety of mental health settings prior to coming to BSU Health Services. Her clinical interests include trauma, anxiety, self-worth, healthy boundaries and healthy relationships. Tami’s approach to counseling is person-centered along with cognitive behavioral therapy. Tami is an LGBTQ+ affirming counselor. Her favorite part of the job is empowering clients to become more self-confident and feel better about who they are. In her free time Tami enjoys being outdoors and traveling.

    Counseling Services

    Tami is a Licensed Clinical Professional Counselor (LCPC) and earned her Masters in Counseling from Boise State University. She has experience working in a variety of mental health settings prior to coming to BSU Health Services. Her clinical interests include trauma, anxiety, self-worth, healthy boundaries and healthy relationships. Tami’s approach to counseling is person-centered along with cognitive behavioral therapy. Tami is an LGBTQ+ affirming counselor. Her favorite part of the job is empowering clients to become more self-confident and feel better about who they are. In her free time Tami enjoys being outdoors and traveling.

  • Tracy Tew, LPN

    Licensed Practical Nurse

    Tracy earned her Licensed Practical Nursing degree through Idaho State University’s College of Technology in 2005. Tracy is originally from Southern California and upon graduating moved back to Huntington Beach with her husband. In 2008, Tracy and her husband returned to Idaho to settle in Boise. Tracy worked in areas such as clinical research, corrections, and orthopedics before joining Boise State University in August 2018. Outside of work, Tracy enjoys being a mother to her twin boys, camping, traveling, and spending time with friends and family.

    Medical Services

    Tracy earned her Licensed Practical Nursing degree through Idaho State University’s College of Technology in 2005. Tracy is originally from Southern California and upon graduating moved back to Huntington Beach with her husband. In 2008, Tracy and her husband returned to Idaho to settle in Boise. Tracy worked in areas such as clinical research, corrections, and orthopedics before joining Boise State University in August 2018. Outside of work, Tracy enjoys being a mother to her twin boys, camping, traveling, and spending time with friends and family.