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Request new software

Before requesting or purchasing new software, complete a Software Review Request (SRR) to ensure it meets University security, compliance, accessibility, and legal requirements.

An SRR is required for approving new software and replaces the former Software and Accessibility Review Board (SARB) process.

For assistance or questions, email SoftwareReview@boisestate.edu.

How to submit an SRR

  1. Refer to the information below to determine if an SRR is required for your software.
  2. Preview the questions and gather the information before completing the SRR. Progress will not be saved if you leave the form.
  3. Submit an SRR using the button below.

Please note that student employees, graduate teaching assistants, affiliates, and vendors are not eligible to submit SRR requests.

Submit a Software Review Request

When is an SRR required?

An SRR is required for the use of new software, including:

  • Purchased software (p-card, requisition, or other methods)
  • Free or open-source software
  • Browser extensions
  • New features or changes to software already in use, such as adding AI components, new integrations, single sign-on (SSO), or new or different business purposes.

When is an SRR not required?

Previously approved software does not require a new SRR for renewals or use by other departments.

View the OIT approved software list

Other exceptions where a SRR is not required:

  • Accessing a website that only allows specific faculty or staff to view content.
  • Social media applications that students or the public are not required to use.
  • Hardware purchases that do not include software.
  • Vendors where the University does not take ownership of content, and usage is not required.
  • Additional Infrastructure as a Service (IaaS) purchases when an existing University agreement exists (e.g., Azure, AWS, GCP).

Frequently asked questions

Frequently asked questions

When should I submit an SRR?

Submit an SRR as soon as you have selected the software product, or have identified any new features, integrations, or changes to existing software. Work with your vendor to review the SRR questions in advance (Boise State credentials required) to ensure you have all the info you need.

Who can submit an SRR?

Active faculty and staff can submit an SRR. Student employees, graduate teaching assistants, affiliates, and vendors are not eligible to submit SRR requests.

How do I check the status of my SRR?

To check the status of your request:

  1. Go to My Requests in ServiceNow.

  2. Click the Software Review Request link that corresponds to your SRR to open the request summary.

  3. Click Software Review Request in the Item column to open the request.

  4. View request status on the right side of the page.

You will receive a final approval or denial email after all departments have reviewed your request. Most requests take approximately 6 to 8 weeks.

Which departments review my SRR?

SRR submissions are routed for review and approval by the appropriate departments, and may include Procurement and Vendor Services, Office of General Counsel, Office of Information Technology, Office of Compliance and Ethics, and Treasury.

What do I do after my SRR is approved?

Coordinate with the Office of General Counsel (OGC) and Procurement and Vendor Services to complete any contracts or purchasing.

What if the software I need is denied or listed as restricted?

You may submit a Security Exception Request for additional review.

Need assistance?

Email SoftwareReview@boisestate.edu or contact the Help Desk at (208) 426-4357.