Contact us
Phone: (208) 426-4357
Email: helpdesk@boisestate.edu
Hours and locations
Holiday schedule: The Help Desk will be closed Monday, Sept. 7 in observance of Labor Day.
In-person support
Interactive Learning Center, ILC 128:
Monday through Thursday: 7 a.m. – 8 p.m.
Friday: 7 a.m. – 5 p.m.
Saturday and Sunday: 10 a.m. – 5 p.m.
Albertsons Library, 2nd floor:
Monday through Friday: 9 a.m. – 5 p.m.
Saturday and Sunday: closed
Call center
Monday through Thursday: 7 a.m. – 10 p.m.
Friday: 7 a.m. – 6 p.m.
Saturday and Sunday: 10 a.m. – 6 p.m.
Equipment checkout
Stop by the Help Desk location in the ILC to reserve a variety of technology, including tablets, laptops, video cameras, audio recorders, projectors, calculators, and accessories.
Help Desk services
Get help with your technology, from setup and troubleshooting to software and university technology support. The Help Desk also provides assistance with services such as Wi-Fi, printing, myBoiseState, Google Workspace, and other technology needs.