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About OIT

OIT Departments

Business Intelligence Reporting Services

Business Intelligence Reporting Services (BIRS) supports and maintains the Boise State data warehouse,  providing answers to common and complex data questions with data reports and services.

Contact birs@boisestate.edu for Business Intelligence Reporting Services.

Cloud Infrastructure Services

Cloud Infrastructure Services provides enterprise computing resources.

Contact helpdesk@boisestate.edu or (208) 426-4357.

University Web Strategy

Provides IT communications, myBoiseState content management, university web governance, WordPress support, Monsido account provisioning, Google Analytics support, and web accessibility monitoring, remediation, and guidance.

Contact helpdesk@boisestate.edu or (208) 426-4357.

Support and Engagement

The Office of Information Technology’s Support and Engagement department, including the Help Desk, is where Boise State University students, faculty and staff can get help for operational, software and hardware questions and issues.

OIT Communications provides IT communications, myBoiseState content, and technology resources and guidance.

Contact helpdesk@boisestate.edu or (208) 426-4357.

Information Security

Information Security coordinates University information security initiatives, creates awareness for information security issues, and investigates information security incidents.

Contact ciso@boisestate.edu for information.

Development Services

Development Services is responsible for projects, production support, and maintenance of our University’s Enterprise Systems.

Contact prodsupport@boisestate.edu for Development Services.

Learning Technology Solutions

Learning Technology Solutions (LTS) provides coordination, management, and advanced technical support for instructional technology environments like Canvas, Qualtrics and iClicker.

See Learning Technology Solutions for more information.

OIT Business Services

OIT Business Services provides billing for printing & graphics, mail services, telephone, computer hardware repair and other University IT services.

Long Distance calling cards, 800 numbers, off-campus telephone lines, and cell phones are also obtained through OIT Business Services.

See OIT Business Services for more information.

Project Management Office

OIT’s Project Management Office utilizes processes, methodologies and tools to organize and manage information technology projects.

See Project Management Office for more information.

Research Computing

Advancing research at Boise State through innovative technical partnerships and grant development to support a robust cyberinfrastructure.

See Research Computing Support for more information.

Testing Center

The Testing Center provides academic services for over 60,000 Boise State student tests per year, including testing services for First Year and Transfer / Non Traditional Student Orientation, and international student orientation programs

The Testing Center supports initiatives to help students leverage Prior Learning Assessment testing to get their degrees faster and administers a broad range of certification and professional tests for the larger community.

Visit the Testing Center website for more information.

Other Services and Areas

For a complete listing of all OIT services offered, visit our All OIT Services A-Z page.

Need Assistance?

For more information, contact the Help Desk at (208) 426-4357, helpdesk@boisestate.edu, chat, or Help Desk Self Service.

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