Contact us
OIT hours and contact information
Contact the Help Desk at (208) 426-4357, helpdesk@boisestate.edu, or use ServiceNow.
Please check our hours and contact information page regularly as hours and modes of service are subject to change.
Numbers for July
95%
Overall customer satisfaction rate
3,672
Total incidents and requests
80%
Incidents resolved on first contact
2
Critical incidents reported
84
High priority incidents reported
19%
Top percentage of incidents by category (Accounts and Passwords)
OIT learning and engagement
Upcoming events
Need assistance?
For more information, contact the Help Desk at (208) 426-4357, helpdesk@boisestate.edu, or ServiceNow.