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Partnering to Improve Food Bank Processes: A Panel Discussion with Executives and Performance Consultants

The Process Management Lab (PML) is a collaboration between Dr. Steve Villachica of Boise State’s Department of Organizational Performance and Workplace Learning (OPWL) and Dr. Rob Anson of Hot Rocks Consulting (HRC).

Steve brings expertise in engineering workplace environments that provide the information, processes and tools, consequences, and motives, capacities, and skills that people need to meet strategic organizational goals.

A Professor Emeritus of Information Technology Management, Rob Anson and HRC bring expertise in information technology, supply chain management, process mapping, and facilitation.

PML merges these areas of expertise to help smaller- to medium-sized nonprofit organizations build the internal infrastructure they need to better achieve their missions and meet their strategic organizational objectives. We envision smart, productive, fulfilling, and efficient workplaces for all.

See more about The Process Management Lab
https://www.boisestate.edu/opwl-process-management-lab

Connect with Steve
SteveVillachica@boisestate.edu

Connect with Rob
ranson@boisestate.edu
And see’s Rob’s peer assessment software for managing student teams at: PeerAssessment.com

  • Rob Anson

    Rob Anson

    Dr. Anson is Emeritus Professor of Information Systems at Boise State University, and currently owner of Hot Rocks Consulting. He has over 30 years consulting experience facilitating meetings and Business Process Re-Engineering workshops,implementing enterprise systems, and certifying electronic voting systems for the state of Idaho. Rob taught for thirty years in the areas of Business Intelligence, Systems Analysis and Design, Project Management, and Database Management. He also taught courses for the Executive MBA program in Strategic Information Systems and Design Thinking. Currently, Rob has a product called PeerAssessment.com used in a number of universities to support student team peer assessment and team skills development.

    Dr. Anson is Emeritus Professor of Information Systems at Boise State University, and currently owner of Hot Rocks Consulting. He has over 30 years consulting experience facilitating meetings and Business Process Re-Engineering workshops,implementing enterprise systems, and certifying electronic voting systems for the state of Idaho. Rob taught for thirty years in the areas of Business Intelligence, Systems Analysis and Design, Project Management, and Database Management. He also taught courses for the Executive MBA program in Strategic Information Systems and Design Thinking. Currently, Rob has a product called PeerAssessment.com used in a number of universities to support student team peer assessment and team skills development.

  • Steve Villachica

    Steve Villachica

    Dr. Villachica has consulted and worked in business, government, and non-profit settings for more than 25 years. He joined the faculty of the Department of Organizational Performance and Workplace Learning in the College of Engineering at Boise State University in 2007. Prior to joining Boise State, Steve collaborated with colleagues and clients at DLS Group, Inc., to create large-scale performance support systems, e-learning, instructor-led training, job aids, and a host of award-winning performance improvement solutions for pharmaceutical companies, law enforcement agencies, securities companies and regulators, the Intelligence Community, and others. At Boise State, Steve teaches courses in instructional design, needs assessment, and workplace performance improvement. Dr. Villachica’s research interests focus on identifying and leveraging exemplary performance throughout organizations. His current research efforts investigate aspects of student readiness for the workplace.

    Dr. Villachica has consulted and worked in business, government, and non-profit settings for more than 25 years. He joined the faculty of the Department of Organizational Performance and Workplace Learning in the College of Engineering at Boise State University in 2007. Prior to joining Boise State, Steve collaborated with colleagues and clients at DLS Group, Inc., to create large-scale performance support systems, e-learning, instructor-led training, job aids, and a host of award-winning performance improvement solutions for pharmaceutical companies, law enforcement agencies, securities companies and regulators, the Intelligence Community, and others. At Boise State, Steve teaches courses in instructional design, needs assessment, and workplace performance improvement. Dr. Villachica’s research interests focus on identifying and leveraging exemplary performance throughout organizations. His current research efforts investigate aspects of student readiness for the workplace.