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Frequently Asked Questions

Review for answers to frequently asked questions

Facial Covering Requirements

Am I required to wear a facial covering?

Facial coverings are welcome in all university-owned or controlled spaces but are not required unless you have tested positive within the last 10 days. If you have been exposed it would be helpful to wear a mask for 5 days after exposure when you could confirm that you were not infected with COVID testing.

  • Anyone who has been exposed or tests positive for COVID-19 should continue to wear a facial covering when recommended by CDC guidelines.

If you feel more comfortable wearing a facial covering in campus spaces where it is not required, please continue to wear one. Free KN95 and medical masks for the Boise State campus community are available for pick-up at the front desk of Campus School, in Human Resources, at the Information Desk in the Student Union Building, and at the front desk of each residence hall. 

We expect all members of our campus community to be respectful of others’ choices. If you witness or experience facial covering-related discrimination please report the incident to Title IX and Institutional Equity.

If I choose to continue to wear a facial covering, what type of facial covering is most effective?

Some are better than others. Details can be found on the facial covering section of our Stay Healthy page.

Campus COVID-19 Testing

Where can I get a COVID-19 test on campus?

Testing is fast and easy at Boise State!  Details can be found on our Public Health Testing Center page.

What types of COVID-19 testing is offered at Boise State?

The Boise State Public Health Testing Center offers insurance-based PCR COVID-19 tests. Details can be found on our Public Health Testing Center page.

How do I schedule my COVID-19 Testing Center appointment?

Please visit our COVID-19 Testing Appointments page for detailed instructions on how to schedule your testing appointment.

How soon will I receive my test results? Is my information secure?

After testing at the Public Health Testing Center, you will receive an email within 1-2 business days letting you know when your test result is ready. For urgent testing needs, testing before 12 p.m. is recommended for the fastest results. Results are accessible from your secure patient portal. Boise State follows all state and federal privacy requirements.

What is the cost of a COVID-19 test at Boise State?

Boise State offers COVID-19 testing services to the university and the greater SW Idaho community. Please bring your insurance card with you to your appointment. For more billing information, please visit our Testing Service and Charges page.

Isolation

What happens if I test positive for COVID-19?

Contact Boise State Public Health at publichealth@boisestate.edu or 208-426-2968. A Public Health team member will call you to discuss your situation and assist you with next steps, which may include isolation. Details can be found on our Isolation and Exposure page.

What happens if I live on campus and test positive for COVID-19?

Contact Boise State Public Health at publichealth@boisestate.edu or 208-426-2968. A Public Health team member will call you to discuss your situation and assist you with next steps, which may include isolation. Details can be found on our Isolation and Exposure page.

What’s expected of me when I move to isolation housing on campus?

You will work with the Public Health Team to move from your residence hall to isolation housing located at University Manor. Details on the process can be found on our Boise State Isolation Housing page.

If I am in isolation, how do I get food?

You may temporarily leave isolation to pick up food on campus.  Please wear a good fitting mask, practice social distancing, do not eat with others (take your food back to your room), and pre-order your meals with Boost to reduce the amount of time you are around others. If you do not have access to food or meals on campus, please reach out to Boise State Public Health for assistance accessing food.

I tested positive and then tested negative for COVID-19. Do I still have to isolate myself?

Once you test positive for COVID-19 you cannot shorten your isolation period through additional or repeat testing. A positive test result for COVID-19 will require you to complete your entire isolation period.

Symptomatic

What should I do if I’m experiencing symptoms?

If you are experiencing COVID-19 symptoms, please begin isolating and notify the Boise State Public Health at publichealth@boisestate.edu or 208-426-2968 immediately. A Public Health team member will reach out to you by phone or email to determine next steps and share guidance. Boise State follows CDC guidance, and you may be required to test for COVID-19 and isolate before returning to campus.

What should I do if I develop symptoms but I am boosted, fully vaccinated, between vaccine doses, or I received my final dose but it was less than 2 weeks ago?

Regardless of your vaccination status, it is important that you reach out to Boise State Public Health if you develop COVID-like symptoms. Breakthrough COVID-19 infections are possible even in those who are fully vaccinated. Boise State Public Health will work with individuals to review their symptoms, any potential exposures, and appropriate next steps.

The absence of facial coverings and distancing means it is all the more important to identify potential cases of COVID-19 so that steps can be taken to limit spread and achieve a safe and healthy campus environment for all campus community members.

Exposure

What happens if I think I’ve been in close contact with someone who has COVID-19?

Contact Boise State Public Health at publichealth@boisestate.edu or (208) 426-2968. A Public Health team member will call you to discuss your situation and assist you with next steps. Details can be found on our Isolation and Exposure page.

Vaccination

If I choose to be vaccinated, can I get the vaccine on campus?

Yes, our clinic offers COVID and Influenza vaccines. Details can be found on our Boise State Vaccination Clinic page. 

Does Boise State Public Health recommend that I get a COVID-19 vaccine?

You alone make the decision about whether to get a COVID-19 vaccine. We encourage you to talk to your healthcare provider and review vaccine safety resources provided on the Centers for Disease Control and Prevention (CDC)’s website.

Boise State supports the CDC’s acknowledgement that a COVID-19 vaccination is an important tool to help us all stop the pandemic. Given the social, mental, and economic impact of COVID-19, the large number of associated hospitalizations and deaths, and the high number of remaining long-term health issues following disease recovery; we believe that the individual and societal benefits of vaccination outweigh the associated side effects.

I’m fully vaccinated. Should I get a COVID-19 booster shot?

To determine what COVID vaccine(s) are appropriate for you, please visit the CDC’s COVID-19 Vaccine page. CDC approved vaccines are available at the Public Health Vaccination Clinic.

What happens if I lose my vaccination card?

Information about how to request a replacement COVID-19 vaccination card can be found on our COVID-19 Vaccination Appointments page. 

Public Health Resources

Who do I contact if I have questions?

Testing Options, retrieving test results, vaccination, or general public health questions
Email publichealth@boisestate.edu or call 208-426-1523