We recommend that you first voice the concern directly to the student, via email and/or over the phone. Beginning the conversation with the student allows him/her the opportunity to offer a legitimate reason, if there is one, as to why they did not complete their service.
If the initial attempt is unsuccessful, please send an email to the student and ‘cc’ the faculty of the course. We recommend giving the student a deadline to contact you about the situation and to let them know they will be removed from your roster if they do not respond in the allotted time. (Please contact SL staff at 208-426-1004 to remove a student from your project roster.)
If the instructor is aware of the situation and the student is still not responsive, rather than removing the student from the roster, we recommend completing the end of semester evaluation (if prompted) where you can indicate that the student did not fulfill their service obligation with your agency.
Above all else, please do not feel that you need to go above and beyond to track down student who is no longer serving your agency. Be sure to communicate with the faculty, complete the evaluation, and let us know how we can help. The work you do and your time is too important.