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Reset Your Boise State Password

Visit to reset your password.

Effective Summer 2022

University passwords will transition to a passphrase system.

Learn more in OIT news.


The University requires all computer system passwords to be at least eight characters, and meet three additional conditions from the following list:

  1. Uppercase characters
  2. Lowercase characters
  3. Numbers
  4. Special characters (non-alphanumeric) – excepting the % sign or a ‘blank space

A password containing at least 3 out of 4 of the criteria above is considered valid.

However, keep in mind that your password:

  • Will expire 90 days after your reset it.
  • Cannot contain significant portions of your username, or full name.
  • Cannot be one of your 10 most recent passwords.


The days of setting a password to match the name of spouse, a child’s birthdate, or your telephone number are over; automated software used by hackers has made it too easy to guess these types of passwords.

You may need to start thinking “outside the box” and develop a new mindset when choosing passwords. Techniques we recommend:

  • Replace letters with special characters: $ makes a great substitute for ‘s.’ @ can replace ‘a.’ A zero can take the place of an ‘o.’ Think of a 3 as a backwards ‘e.’
  • Note that replacing letters with special characters doesn’t automatically create a strong password; you must combine this technique with numeric characters and other special characters to create a strong password.
  • Use passphrases instead of passwords: Instead of thinking of a single word for your password, use a phrase.
  • Consider abbreviating words to create even stronger passphrases.
  • If your password is intruder-locked (e.g., ten failed attempts have locked the account), you can wait 30 minutes for the account to automatically unlock and try again.

About Password Resets

To reset your password, go to and select Reset/Create Password below the password field.

If you are already logged in to myBoiseState, select the dropdown arrow next to your name at upper-right, then choose Change Password.

Boise State’s password recovery tool requires enrollment to use. Learn more by visiting the Password Recovery Tool page.

You cannot reset a Google for Education generic account (e.g., an account not named for an employee) through myBoiseState.

Requests to reset this password must be made through the Help Desk by phone at (208) 426-4357.

If your password is intruder-locked (e.g., ten failed attempts have locked the account), you can wait 30 minutes for the account to automatically unlock and try again.

Password Expiry Email Notifications

Email notifications are sent when your Boise State account password is about to expire.

You will receive up to two reminder emails. The first is sent 5 days in advance of your password expiring. The second arrives within 48 hours of expiration, if you haven’t yet updated your password.

These emails are simply courtesy reminders and are not phishing attempts. An example of the email is displayed below:

Password Expiry Email

Need Assistance?

For more information, contact the Help Desk at (208) 426-4357 or visit a Zone location in the Student Union Building or Interactive Learning Center.

Passwords can only be changed over the phone or in person; for security reasons, requests submitted through email or Help Desk Self Service to reset passwords will not be honored.

Please note you will be asked for information to confirm your identity before your password can be changed.