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VPN Services

The Boise State University Virtual Private Network (VPN) allows you to securely connect to Boise State’s network as if you were on campus. VPN provides encryption between your computer and the Boise State network when working from home, or connecting to public or unknown networks.

When using VPN, you are subject to the University’s Remote Access policy.

Review the Remote Access Policy

VPN for Faculty and Staff

Boise State VPN software (Cisco AnyConnect) is provided free of charge to active faculty and staff, including student employees.

Download and Use VPN Software

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Troubleshooting Common Issues

Network Drives

If your network drives do not appear as expected wait a minute or two for your information to sync through your VPN connection.

If you are unable to access your network drives as expected, contact the Help Desk.

Slow Downloads/Uploads and Connection Instability

Your home internet connection may be much slower than your work connection, especially if you upload or synchronize files. As such, synchronization tools such as Google Drive File Stream and Microsoft OneDrive may take far longer to complete file synchronization on a home connection.

Also, the more files you upload from home, the more the bandwidth used by those uploads will impact your download speeds.

There are several additional variables to consider when troubleshooting connection and performance issues, including the speed of your computer, your internet connection, and the software you’re using.

While no VPN connection will be exactly that like of a non-VPN connection, Boise State’s VPN should not cause connectivity issues or noticeable performance issues.

Zoom and Boise State VPN

Zoom is a cloud-based solution, and its use continues to increase. If you are experiencing issues using Zoom with Boise State’s VPN you should first review the software’s system requirements to verify your system meets the minimum to use Zoom effectively.

You can also try out a Zoom test meeting to verify your internet connection, audio, and video.

Contact the Help Desk

If your VPN experience is unstable or unusable, please contact the Help Desk for assistance at (208) 426-4357, helpdesk@boisestate.edu, chat, or Help Desk Self Service.

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