Network and Phone Services Price List
Prices effective July 1, 2023.
Phones
| Services | Description | Monthly Charge |
|---|---|---|
| IP Phone (any model) | IP Phone, Large color display, Support for multiple lines, Speaker; with data line and voicemail. | $40.00 |
| Softphone | IP Phone, Large color display, Support for multiple lines, Speaker; with data line and voicemail. | $30.00 |
| IP Analog/Fax | A telephone line for fax, credit card machine, or other specialized analog systems. | $30.00 |
| eFax | Send and receive faxes through software. | $10.00 |
| Emergency Line | Charge for an Alarm Line or Elevator Line or Emergency Phone Line. | $18.00 |
| Conference Phone | A full-featured, IP-based, hands-free conference station. | $45.00 |
| IP Port-Active | Continuous live Telephone and/or live Data port never to be disconnected regardless of usage history. | $5.00 per port |
| Circuit Line | Charge for a circuit line or dry pair connection. Requesting department attaches equipment or line to both ends of the circuit. Telephone Service Request required for Telco access to Boise State Equipment. | $30.00 |
| Voice Mail Only | Charge for a Voice Mailbox only. The monthly line charge for digital or digital/analog lines includes one mailbox. (Also the charge for a courtesy phone.) | $10.00 |
Phone Options
| Billing Code | Additional Options | Description | Monthly Charge |
|---|---|---|---|
| Ext Charge | Additional Line Only | Additional directory line, installed on existing Cisco IP Phone. | $2.00 |
| Ext Charge | Call Tree | Menu for callers to choose where their call is directed | $2.00 for the main number $2.00 per button press |
| Ext Charge | Extension Mobility | Allows users to configure any Cisco IP phone as their own, on a temporary basis. | $2.00 |
| Ext Charge | Mobile Connect | Mobile Connect, also known as Single Number Reach, allows calls placed to your Boise State extension to be extended to your mobile phone without advertising your personal number. Additional charge for setup. | $2.00 |
| Ext Charge | Call Forwarding | Call forwarding redirects or forwards incoming calls to an alternate number | $2.00 |
| Hidden Ext | Hidden Extension | Extension masked by another extension to prevent caller identification. (i.e. HIPAA mask) | $2.00 |
| Hidden Ext | Saved Extension | Extension Saved for Later Use | $2.00 |
| Conference Now | Conference Now | Caller paid dial in, maximum of 20 participants, no setup fee. Permanent numbers can be arranged. Intended for intermittent use only. | $5.00 |
| Hunt Group | Hunt Group | Monthly Charge is $5.00 per hunt number, plus setup labor (See Labor Rates below) | $5.00 |
| Queue Agent | Call Queuing | A full-featured solution for managing customer contact centers. Callers dial a main queue number for a department and are routed to the next available representative or are placed in a queue for the next available representative. Additional charge for setup. | $8.00 per agent |
| IP Expansion | Expansion Module IP Phone | Expansion equipment (sidecar) to increase speed dial or busy lines. | $15.00 |
| Multiple Display Numbers | Display of additional extensions on a telephone. Hourly Rate for Set-Up. | Free |
Labor and Network Services
| Labor Rates | Description | Hourly |
|---|---|---|
| Standard Labor | New installations of telephone lines and equipment, data lines, new cable installation, telephone and data line moves, adds, or changes. | $72.00 per hour, billed per quarter hour |
| Priority Requests | After hours, and jobs specified as Priority by the customer that require immediate resolution. | $144.00 per hour, billed per quarter hour |
| New Ethernet Data/Phone Line | All network wiring installations are completed by OIT approved contractor per Boise State policy. This process can be started by placing a request through https://support.boisestate.edu or calling (208) 426-4357. An OIT representative will contact you. | Estimate to be provided. |
Need Assistance?
For more information, contact the Help Desk at (208) 426-4357, helpdesk@boisestate.edu, chat, or Help Desk Self Service.