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Network and Phone Services Price List


Monthly Charge
Cisco 8841 PhoneIP Phone, Large color display, Support for multiple lines, Speaker; with data line and voicemail.
Analog LineA telephone line for fax, credit card machine, or other specialized analog systems.$30.00
Expansion Module for Cisco 8841Expansion equipment (sidecar) to increase speed dial or busy lines.$10.00
SoftphoneA software-based IP phone.$20.00
Active Telephone PortContinuous live Telephone port never to be disconnected regardless of usage history.$5.00
Active Data PortContinuous live Data port never to be disconnected regardless of use history.$2.00

Phone Options

Additional Options
Monthly Charge
Additional Line OnlyAdditional directory line, installed on existing Cisco IP Phone.$2.00
Alarm Line or Elevator LineCharge for an Alarm Line or Elevator Line$15.00
Call QueuingA full-featured solution for managing customer contact centers. Callers dial a main queue number for a department and are routed to the next available representative or are placed in a queue for the next available representative. Additional charge for setup.$5.50 per agent
Call TreeMenu for callers to choose where their call is directed$2.00 for the main number, $2.00 per button press
Circuit LineCharge for a circuit line or dry pair connection. Requesting department attaches equipment or line to both ends of the circuit. Telephone Service Request required for Telco access to Boise State Equipment.$30.00
Conference Call Line (Conference Now)Caller paid dial in, maximum of 20 participants, no setup fee. Permanent numbers can be arranged. Intended for intermittent use only.$5 per month
Conference phone: Cisco 7937G / 8831GA full-featured, IP-based, hands-free conference station$35.00
Conference Phone RentalConference phone complete with setup and tear down, one day rental$30.00 per day rental
eFaxSend and receive faxes through software.$10.00 per month
Extension MobilityAllows users to configure any Cisco IP phone as their own, on a temporary basis.$2.00 per month
Hidden ExtensionExtension masked by another extension to prevent caller identification.$2.00
Hunt GroupMonthly Charge is $5.00 per hunt number, plus setup labor (See Labor Rates below)$5.00
Mobile ConnectMobile Connect, also known as Single Number Reach, allows calls placed to your Boise State extension to be extended to your mobile phone without advertising your personal number. Additional charge for setup.Free
Multiple Display Numbers Display of additional extensions on a telephone. Hourly Rate for Set-Up.Free
Saved ExtensionExtension Saved for Later Use$2.00
Voice Mail OnlyCharge for a Voice Mailbox Only. The monthly line charge for digital or digital/analog lines includes one mailbox.$2.00

Labor and Network Services

Labor Rates
Standard LaborNew installations of telephone lines and equipment, data lines, new cable installation, telephone and data line moves, adds, or changes.$72.00 billed per quarter hour
Priority RequestsAfter hours, and jobs specified as Priority by the customer that require immediate resolution.$112.00
New Ethernet Data/Phone LineAll network wiring installations are completed by OIT approved contractor per Boise State policy. This process can be started by placing a request through or calling (208) 426-4357. An OIT representative will contact you.Estimate to be provided.

Need Assistance?

For more information, contact the Help Desk at (208) 426-4357,, chat, or Help Desk Self Service.