| Additional Line Only | Additional directory line, installed on existing Cisco IP Phone. | $2.00 |
| Alarm Line or Elevator Line | Charge for an Alarm Line or Elevator Line | $15.00 |
| Call Queuing | A full-featured solution for managing customer contact centers. Callers dial a main queue number for a department and are routed to the next available representative or are placed in a queue for the next available representative. Additional charge for setup. | $5.50 per agent |
| Call Tree | Menu for callers to choose where their call is directed | $2.00 for the main number, $2.00 per button press |
| Circuit Line | Charge for a circuit line or dry pair connection. Requesting department attaches equipment or line to both ends of the circuit. Telephone Service Request required for Telco access to Boise State Equipment. | $30.00 |
| Conference Call Line (Conference Now) | Caller paid dial in, maximum of 20 participants, no setup fee. Permanent numbers can be arranged. Intended for intermittent use only. | $5 per month |
| Conference phone: Cisco 7937G / 8831G | A full-featured, IP-based, hands-free conference station | $35.00 |
| Conference Phone Rental | Conference phone complete with setup and tear down, one day rental | $30.00 per day rental |
| eFax | Send and receive faxes through software. | $10.00 per month |
| Extension Mobility | Allows users to configure any Cisco IP phone as their own, on a temporary basis. | $2.00 per month |
| Hidden Extension | Extension masked by another extension to prevent caller identification. | $2.00 |
| Hunt Group | Monthly Charge is $5.00 per hunt number, plus setup labor (See Labor Rates below) | $5.00 |
| Mobile Connect | Mobile Connect, also known as Single Number Reach, allows calls placed to your Boise State extension to be extended to your mobile phone without advertising your personal number. Additional charge for setup. | Free |
| Multiple Display Numbers | Display of additional extensions on a telephone. Hourly Rate for Set-Up. | Free |
| Saved Extension | Extension Saved for Later Use | $2.00 |
| Voice Mail Only | Charge for a Voice Mailbox Only. The monthly line charge for digital or digital/analog lines includes one mailbox. | $2.00 |