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Network and Phone Services Price List

Prices effective July 1, 2023.


Monthly Charge
IP Phone (any model)IP Phone, Large color display, Support for multiple lines, Speaker; with data line and voicemail.$40.00
SoftphoneIP Phone, Large color display, Support for multiple lines, Speaker; with data line and voicemail.$30.00
IP Analog/FaxA telephone line for fax, credit card machine, or other specialized analog systems.$30.00
eFaxSend and receive faxes through software.$10.00
Emergency LineCharge for an Alarm Line or Elevator Line or Emergency Phone Line.$18.00
Conference PhoneA full-featured, IP-based, hands-free conference station.$45.00
IP Port-ActiveContinuous live Telephone and/or live Data port never to be disconnected regardless of usage history.$5.00 per port
Circuit LineCharge for a circuit line or dry pair connection. Requesting department attaches equipment or line to both ends of the circuit. Telephone Service Request required for Telco access to Boise State Equipment.$30.00
Voice Mail OnlyCharge for a Voice Mailbox only. The monthly line charge for digital or digital/analog lines includes one mailbox. (Also the charge for a courtesy phone.)$10.00

Phone Options

Billing Code
Additional Options
Monthly Charge
Ext ChargeAdditional Line OnlyAdditional directory line, installed on existing Cisco IP Phone.$2.00
Ext ChargeCall TreeMenu for callers to choose where their call is directed$2.00 for the main number
$2.00 per button press
Ext ChargeExtension MobilityAllows users to configure any Cisco IP phone as their own, on a temporary basis.$2.00
Ext ChargeMobile ConnectMobile Connect, also known as Single Number Reach, allows calls placed to your Boise State extension to be extended to your mobile phone without advertising your personal number. Additional charge for setup.$2.00
Ext ChargeCall ForwardingCall forwarding redirects or forwards incoming calls to an alternate number$2.00
Hidden ExtHidden ExtensionExtension masked by another extension to prevent caller identification. (i.e. HIPAA mask)$2.00
Hidden ExtSaved ExtensionExtension Saved for Later Use$2.00
Conference NowConference NowCaller paid dial in, maximum of 20 participants, no setup fee. Permanent numbers can be arranged. Intended for intermittent use only.$5.00
Hunt GroupHunt GroupMonthly Charge is $5.00 per hunt number, plus setup labor (See Labor Rates below)$5.00
Queue AgentCall QueuingA full-featured solution for managing customer contact centers. Callers dial a main queue number for a department and are routed to the next available representative or are placed in a queue for the next available representative. Additional charge for setup.$8.00 per agent
IP ExpansionExpansion Module IP PhoneExpansion equipment (sidecar) to increase speed dial or busy lines.$15.00
Multiple Display NumbersDisplay of additional extensions on a telephone. Hourly Rate for Set-Up.Free

Labor and Network Services

Labor Rates
Standard LaborNew installations of telephone lines and equipment, data lines, new cable installation, telephone and data line moves, adds, or changes.$72.00 per hour, billed per quarter hour
Priority RequestsAfter hours, and jobs specified as Priority by the customer that require immediate resolution.$144.00 per hour, billed per quarter hour
New Ethernet Data/Phone LineAll network wiring installations are completed by OIT approved contractor per Boise State policy. This process can be started by placing a request through or calling (208) 426-4357. An OIT representative will contact you.Estimate to be provided.

Need Assistance?

For more information, contact the Help Desk at (208) 426-4357,, chat, or Help Desk Self Service.