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University Forms Solutions

Boise State is committed to supporting an Information Technology (IT) environment that is accessible to all, and in particular to people with disabilities.

Regardless of the solution used, all forms published on the university’s website must meet accessibility compliance requirements per University Policy 8140: Information Technology Accessibility.

If you have any questions about the accessibility of your forms, please contact OITAccessibility@BoiseState.edu.

Form Security

  • Please review details about Information Security prior to developing web forms.
  • Do not provide the ability to upload Microsoft Excel documents through your forms. Excel documents can harbor malware and viruses within macros.

Forms and Web Accessibility

Forms intended for use on university websites must be accessible for people of all abilities in compliance with University Policy 8140.

Choose the University Forms Platform That’s Right for You

Gravity Forms

User access

  • No authentication required.

Form development?

  • Functional user or WordPress Support

Workflow

  • Not available

Approvals

  • Not available

Complexity

  • Simple to moderate

Security

  • Submissions stored in WordPress; available to WordPress admins

Form storage/retrieval

  • Forms stored by title and searchable by keywords

Reporting

  • Limited

Form status dashboard for requested employee-submitted forms

  • None

Payment integration (Heartland/TouchNet)

  • None

Other integrations

  • WordPress

Can be embedded or displayed on boisestate.edu WordPress sites

  • Yes

Support

  • Fully supported by OIT

Data storage / retrieval

  • Data stored in WordPress

Online resources

Cost / Licensing

  • None

Google Forms

User access

  • May restrict authentication to a single Boise State domain (employees or students)

Form development?

  • Functional user

Workflow

  • Not available

Approvals

  • Not available

Complexity

  • Simple

Security

  • Submissions stored in individual or team G Suite account

Form storage/retrieval

  • Forms stored and searchable through Google Drive

Reporting

  • Basic; results are stored in a Google Sheet

Form status dashboard for requested employee-submitted forms

  • None

Payment integration (Heartland/TouchNet)

  • None

Other integrations

  • No integrations are supported by OIT; functional users may be able to leverage Google APIs to provide additional functionality

Can be embedded or displayed on boisestate.edu WordPress sites

  • No. If a Google Form is required, link to the separate Google Form page

Data storage / retrieval

  • Data stored in Google Sheet

Support

  • Fully supported by OIT

Online resources

Cost / Licensing

  • None

Smartsheet

User access

  • Authentication required for administering forms, optional for completing forms

Form development?

  • Functional user

Workflow

  • Available

Approvals

  • Available

Complexity

  • Simple to complex

Security

  • Submissions stored in Smartsheet

Form storage/retrieval

  • Forms stored by title and searchable by keywords

Reporting

  • Limited

Form status dashboard for requested employee-submitted forms

  • Available to form submitter if shared by the sheet administrator

Payment integration (Heartland/TouchNet)

  • None

Other integrations

  • None

Can be embedded or displayed on boisestate.edu WordPress sites

  • Yes (though accessibility compliance is required per University Policy 8140)

Data storage / retrieval

  • Spreadsheets

Support

  • Supported online through Smartsheet

Online resources

Cost / Licensing

  • $350 per year per individual; free access to view/edit sheets

Perceptive Forms

User access

  • Authentication required

Form development?

  • OIT Developer

Workflow

  • Available

Approvals

  • Tracked and Recorded

Complexity

  • Simple to complex

Security

  • Submissions stored and attachments securely stored

Form storage/retrieval

  • Forms stored and searchable by key fields

Reporting

  • Ad-hoc reporting can be completed by functional user

Form status dashboard for requested employee-submitted forms

Payment integration (Heartland/TouchNet)

  • Can be integrated with Heartland payment solution

Other integrations

  • Can be integrated with PeopleSoft or other software solutions with API capabilities

Can be embedded or displayed on boisestate.edu WordPress sites

  • No

Data storage / retrieval

  • Data stored in Perceptive Experience

Support

  • Fully supported by OIT

Online resources

Cost / Licensing

  • None

ServiceNow

User access

  • Forms can be made available to specific individuals or groups on the support portal

Form development?

  • OIT Customer Care

Workflow

  • Available

Approvals

  • Available

Complexity

  • Simple to complex

Security

  • Submissions and attachments are stored securely in ServiceNow

Form storage/retrieval

  • Form data is converted into a Service Request. The Service Request is searchable by the submitter and those with a ServiceNow license

Reporting

  • Robust. Currently not available to end users

Form status dashboard for requested employee-submitted forms

  • Status is available to the form submitter on the support portal

Payment integration (Heartland/TouchNet)

  • None

Other integrations

  • Can be integrated with PeopleSoft or other software solutions with API capabilities

Can be embedded or displayed on boisestate.edu WordPress sites

  • Can be done using iFrames

Data storage / retrieval

  • Data stored in SaaS database

Support

  • Fully supported by OIT

Online resources

Cost / Licensing

  • $475.20 per named user
  • $110.88 per approve license

Forms Accessibility Resources

Google Forms Accessibility

Penn State University resource
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