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University Forms Solutions

Boise State is committed to supporting an Information Technology (IT) environment that is accessible to all, and in particular to people with disabilities.

Regardless of the solution used, all forms published on the university’s website must meet accessibility compliance requirements per University Policy 8140: Information Technology Accessibility.

If you have any questions about the accessibility of your forms, please contact

Form Security

  • Please review details about Information Security prior to developing web forms.
  • Do not provide the ability to upload Microsoft Excel documents through your forms. Excel documents can harbor malware and viruses within macros.

Forms and Web Accessibility

Forms intended for use on university websites must be accessible for people of all abilities in compliance with University Policy 8140.

Choose the University Forms Platform That’s Right for You

FeatureGravity FormsGoogle FormsServiceNowSmartsheet
User AccessNo authentication requiredMay restrict authentication to a single Boise State domain (employees or students)Forms can be made available to specific individuals or groups on the support portal.Authentication required for administering forms, optional for completing forms
Form DevelopmentFunctional user or WordPress SupportFunctional userOIT Customer CareFunctional user
WorkflowNot availableNot availableAvailableAvailable
ApprovalsNot availableNot availableAvailableAvailable
ComplexitySimple to moderateSimpleSimple to complexSimple to complex
SecuritySubmissions stored in WordPress; available to WordPress adminsSubmissions stored in individual or team G Suite account.Submissions and attachments are stored securely in ServiceNow.Submissions stored in Smartsheet
Form Storage/ RetrievalForms stored by title and searchable by keywordsForms stored and searchable through Google DriveForm data is converted into a Service Request and is searchable by the submitter and those with a ServiceNow license.Forms stored by title and searchable by keywords.
ReportingLimitedBasic; results are stored in a Google SheetRobust. Currently not available to end users.Limited
Form Status Dashboard for Requested Employee Submitted FormsNoneNoneStatus is available to the form submitter on the support portal.Available to form submitter if shared by the sheet administrator
Payment IntegrationNoneNoneNoneNone
Other IntegrationsWordPressIntegrations are not supported by OIT. Functional users may leverage Google APIs to provide additional functionality.Can be integrated with PeopleSoft or other software solutions with API capabilities.None
Can be embedded or displayed on WordPress sites.YesNo. If a Google Form is required, link to the separate Google Form page.Can be done using iFramesYes (though accessibility compliance is required per University Policy 8140)
Data Storage / RetrievalData stored in WordPress.Data stored in Google Sheet.Data stored in SaaS database.Spreadsheets
SupportFully supported by OITFully supported by OITFully supported by OITSupported online through Smartsheet
Online ResourcesBoise State WebguideGoogle Workplace Learning CenterServiceNow websiteSmartsheet Website
Cost / LicensingNoneNone$475.20 per named user. $110.88 per approve license.$350 per year per individual; free access to view/edit sheets.

Forms Accessibility Resources

Google Forms Accessibility

Penn State University Resource