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Technology Assistance

Contact the Help Desk

  • Phone: (208) 426-4357
  • Email:
  • Chat: Chat with us
  • Self-Service:
  • Help Desk Hours: Monday – Friday, 7:00 am – 6:00 pm; Saturday – Sunday, 10:00 am – 5:00 pm

Password Resets

Learn more about resetting your password

If you have difficulty changing your password, please contact the Help Desk by phone at (208) 426-4357.

Passwords can only be changed over the phone or in person; for security reasons, we cannot honor password reset requests through e-mail or Help Desk Self Service. Our staff will ask you to confirm your identity before your password is changed.

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