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Need Assistance?

Technology Assistance

Contact the Help Desk

  • Phone: (208) 426-4357
  • Email: helpdesk@boisestate.edu
  • Chat: Chat with us
  • Self-Service: support.boisestate.edu
  • Help Desk Hours: Monday through Friday, 7:00am to 5:00pm. Saturday and Sunday, 10:00am to 5:00pm.

Password Resets

Learn more about resetting your password

If you have difficulty changing your password, please contact the Help Desk by phone at (208) 426-4357.

Passwords can only be changed over the phone or in person; for security reasons, we cannot honor password reset requests through e-mail or Help Desk Self Service. Our staff will ask you to confirm your identity before your password is changed.

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