Need Assistance?
Contact the Help Desk
Regular Hours
- Phone: (208) 426-4357
- Email: helpdesk@boisestate.edu
- Chat: Chat with us
- Self-Service: support.boisestate.edu
- Help Desk Hours: Monday – Thursday, 7:00 am – 10:00 pm, Friday, 7:00 am – 6:00 pm, Saturday – Sunday, 10:00 am – 6:00 pm
Password Resets
Learn more about resetting your password
If you have difficulty changing your password, please contact the Help Desk by phone at (208) 426-4357.
Passwords can only be changed over the phone or in person; for security reasons, we cannot honor password reset requests through e-mail or Help Desk Self Service. Our staff will ask you to confirm your identity before your password is changed.