Need Assistance?

Contact the Help Desk

    • Phone: (208) 426-4357
    • Email: helpdesk@boisestate.edu
    • Chat: Chat with us
    • Self-Service: support.boisestate.edu
    • Help Desk Hours: Monday through Thursday 7:00 am – 10:00 pm. Friday 7:00 am – 6:00 pm. Saturday and Sunday 10:00 am – 6:00 pm.

    Password Resets

    Learn more about resetting your password

    If you have difficulty changing your password, please contact the Help Desk by phone at (208) 426-4357 or visit one of our Zone locations.

    Passwords can only be changed over the phone or in person; for security reasons, we cannot honor password reset requests through e-mail or Help Desk Self Service. Our staff will ask you to confirm your identity before your password is changed.

    Visit the Zone

    • Help Desk @ The Zone – Interactive Learning Center
      ILC, Room 128
      Monday through Thursday 7:00 am through 10:00 pm. Friday 7:00 am through 6:00 pm. Saturday and Sunday 10:00 am through 6:00 pm.
    • Help Desk @ The Zone – Student Union Building
      SUB, across from the Bookstore
      Monday through Thursday 7:00 am through 10:00 pm. Friday 7:00 am through 6:00 pm. Saturday and Sunday 10:00 am through 6:00 pm.