Contact the Office of Information Technology
- Phone: (208) 426-4357
- Email: helpdesk@boisestate.edu
- Chat: Chat with us
- Self-Service: support.boisestate.edu
- Password self-service: reset.boisestate.edu (select “Reset or Create Password”)
Hours of operation
Help Desk hours
- Monday through Thursday, 7:00 am – 10:00 pm
- Friday, 7:00 am – 6:00 pm
- Saturday and Sunday, 10:00 am – 6:00 pm
ProctorU Record+ support
If the Help Desk is unavailable to provide support for issues with ProctorU Record+, please use the Live Chat feature within ProctorU, or contact ProctorU directly (see instructions under “Escalated Support”).
Zone in-person support
Current hours
Interactive Learning Center, Room 128
- Monday through Thursday, 7:00 am to 8:00 pm
- Friday, 7:00 am – 5:00 pm
- Saturday and Sunday, 10:00 am to 5:00 pm
Student Union Building, first floor (near Fresh Express)
- January 8-10: 8:00 am to 3:00 pm
- January 11-12: 10:00 am – 3:00 pm
- Starting January 13: Monday through Friday, 8:00 am – 5:00 pm
OIT department contacts
Visit our OIT Departments page for specific department email addresses: