Contact the Office of Information Technology
- Phone: (208) 426-4357
- Email: helpdesk@boisestate.edu
- Password self-service: reset.boisestate.edu (select “Reset or Create Password”)
Hours of operation
Help Desk regular hours
- Monday through Thursday, 7 a.m. – 10 p.m.
- Friday, 7 a.m. – 6 p.m.
- Saturday and Sunday, 10 a.m. – 6 p.m.
ProctorU Record+ support
If the Help Desk is unavailable to provide support for issues with ProctorU Record+, please use the Live Chat feature within ProctorU, or contact ProctorU directly (see instructions under “Escalated Support”).
Zone in-person support
Regular hours
Interactive Learning Center, Room 128
- Monday through Thursday, 7 a.m. – 8 p.m.
- Friday, 7 a.m. – 5 p.m.
- Saturday and Sunday, 10 a.m. – 5 p.m.
Student Union Building, first floor (near Fresh Express)
- Monday through Friday, 8 a.m. – 5 p.m.
- Saturday and Sunday, Closed
OIT department contacts
Visit our OIT Departments page for specific department email addresses: