Microsoft Entra

1. Visit Entra security settings. Sign in, if prompted, and complete the request for multi-factor authentication.
2. Click the Add sign-in method link.
   
   
3. Select the method you would like to add and follow the prompts provided.
   

1. Visit Entra security settings. Sign in and complete the request for multi-factor authentication, if prompted.
2. Click Change. (It can be found under the line, “You’re using the most advisable sign-in method where it applies.”)
   
   
3. Select the method you would like as the default and click Confirm.
   

These steps only work if you set up a backup or an alternate authentication method (text message or security key), prior to getting a new phone.

If you did NOT have a backup method, then you must call the Help Desk to set up the Microsoft Authenticator app on your new phone.

1. Visit Entra security settings. Sign in, if prompted.
2. When prompted to authenticate with the Microsoft Authenticator app, click Sign in another way or I can’t use my Microsoft Authenticator app right now. 
3. Choose one of your alternate authentication methods, such as sending a text message to your new phone (with the same phone number as your old phone had).
   
   Important: If you did not set up an alternate or backup authentication methods, then you must call the Help Desk or visit in person to re-register your new phone.
4. Enter the code from the text message and click Verify.
5. Select the method you would like as the default and click Confirm.
   

1. On your computer:
   Click the registration link to begin.
2. On your computer:
   Select Desktop/Laptop. Click Next.
   
   
3. On your computer:
   Select Authenticator app. Click Next.
   
   
   
   Have your mobile device ready for the next step!
4. On your mobile device:
   Download the FREE Microsoft Authenticator app to your mobile device by searching “Microsoft Authenticator” in the App Store or Google Play.
   
   Please make sure the app icon matches the next image. Clicking the App Store or Google Play link on your computer will help you identify the correct app to download to your mobile device.
   
   
5. On your mobile device:
   Open the Authenticator app and allow notifications, if prompted. Tap Accept to agree to the privacy terms. Tap Continue to not share app usage data.
   (Depending on your device settings, you may also be notified that app lock is enabled. If it does, tap OK.)
   
   
6. On your mobile device:
   Tap Add account.
   
   
7. On your mobile device:
   Select Work or school account and STOP when you see the following screen. DO NOT sign in to the app.
   
   
8. On your computer:
   Click Begin registration. Enter your Boise State email address and click Next. Enter your password and click Sign in.
   
   
   
   If you are already logged in, proceed to the next step.
9. On your computer:
   The screen will say that more information is required and that you must complete multifactor authentication, but you won’t have to. Click Next.
   
   
10. On your computer:
    Since you’ve already downloaded the app, click Next.
    
    
11. On your mobile device:
    Tap Scan QR code. If prompted, tap Allow to give Authenticator access to the camera.
    
    Scan the QR code shown on your computer screen.
    
    
12. On your computer:
    Click Next.
    
    
13. On your mobile device:
    Enter the number shown on the computer screen in the Authenticator app.
    (If your device enabled app lock earlier, it may ask to use face recognition after this step.)
    
    
14. On your computer:
    When the notification is approved, click Next. Click Done. Your registration is complete.
    
    
    
    

Thank you for registering! We begin using Entra on November 11. Don’t delete the Duo app yet – we are still using it until then!

Note: If you have enabled settings on your mobile device to offload unused apps to maximize storage, you may need to re-download the Authenticator app on or just before November 11. (The app icon will still appear on your screen, but may have a cloud icon next to the name. If it does, tap the icon to download.)

1. Click the registration link to begin.
2. Tap Mobile device. Tap Next.
   
   
3. Tap Authenticator app. Tap Next.
   
   
4. Download the FREE Microsoft Authenticator app to your mobile device from the App Store or Google Play.
   
   
5. Open the Authenticator app and allow notifications, if prompted. Tap Accept to agree to the privacy terms. Tap Continue to not share app usage data.
   (Depending on your device settings, you may also be notified that app lock is enabled. If it does, tap OK.)
   
   
6. STOP when you see the “Add an account” screen. DO NOT add an account.
   
   
7. Return to the registration process in your web browser and tap Begin registration. Enter your Boise State email address and tap Next. Enter your password and tap Sign in.
   
   
   
   If you are already logged in, proceed to the next step.
8. The screen will say that more information is required and that you must complete multifactor authentication, but you won’t have to. Tap Next.
   
   
9. Since you’ve already downloaded the app, tap Next.
   
   
10. Tap the link that says Pair your account to the app by clicking this link.
    
    
11. Tap Open to open the Authenticator app.
    
    
12. Confirm Boise State University appears with your email address listed under the university’s name.
    
    
13. Return to the registration process in your web browser to test setup. Enter the number displayed into the Authenticator app and tap Yes.
    (If your device enabled app lock earlier, it may ask to use face recognition after this step.)
    
    
14. Return to your web browser and verify the notification is approved. Tap Next. Tap Done. Your registration is complete.
    
    

Thank you for registering! We begin using Entra on November 11. Don’t delete the Duo app yet – we are still using it until then!

Note: If you have enabled settings on your mobile device to offload unused apps to maximize storage, you may need to re-download the Authenticator app on or just before November 11. (The app icon will still appear on your screen, but may have a cloud icon next to the name. If it does, tap the icon to download.)

1. Click the registration link to begin.
2. Make a selection. Click Next.
   
   
3. Select SMS/Text message. Click Next.
   
   
4. Click Begin registration. Enter your Boise State email address and click Next. Enter your password and click Sign in.
   
   
   
   If you are already logged in, proceed to the next step.
5. The screen will say that more information is required and that you must complete multifactor authentication, but you won’t have to. Click Next.
   
   
6. Click the I want to set up a different method link at lower-left.
   
   
7. Select Phone from the menu.
   (This option implies you can also set up a phone call, but only text messages are enabled for Boise State accounts.)
   
   
8. Enter your phone number, including area code, and click Next.
   
   
9. Enter the 6-digit code sent via text and click Next.
   
   
10. Verify your phone number has been successfully registered and click Next. Click Done. Your registration is complete.
    
    

Thank you for registering! We begin using Entra on November 11. Until then, continue using Duo to authenticate.

If you are unable to register for Entra using the Authenticator app or SMS, please contact the Help Desk to learn more about purchasing and registering with a hard token.

(If you currently use a hardware token for Duo, we’ve sent an email with information about new tokens.)

1. Once you’ve added a method, click the registration link. Sign in again, if needed.
2. Complete the request for multi-factor authentication using Duo, if prompted. Click Continue. (You may also be asked to authenticate with Entra.)
   
   
3. Click the Review Security info button.
   
   
   
4. Click the Add sign-in method link.
   
   
5. Select the method you would like to add and follow the prompts provided.
   If needed, refer to the instructions provided in this section and previous sections for general guidance, but note that the steps differ slightly.