Hardware Repair

Warranty Repair

Our staff are certified for warranty work on University-owned Dell and Apple computers.

We also diagnose and recommend options for non-warranty systems.

Contact the Help Desk for warranty repair services at (208) 426-4357, helpdesk@boisestate.edu, or Help Desk Self Service.

Hardware Repair

Please supply as much information as possible about your computer, such as:

• Account number/organization ID to be charged for parts
• Make and model of hardware to be serviced (please be specific)
• State ID tag number, if applicable
• Location of equipment (building & room number)
• Name of contact and phone number, if different from requestor

Contact the Help Desk for hardware repair services at (208) 426-4357, helpdesk@boisestate.edu, or Help Desk Self Service.

Printer Repair Options

Printer repair service can be contracted through:

• Valley Office Systems – Boise
  
  5461 Kendall Street, (208) 384-5954
  
  Rates: On-campus – $75 flat rate per printer, $65 for each additional printer. Parts cost extra.
• Fisher’s Technology
  
  575 E. 42nd Street, (208) 947-3604
  Devry Richardson, drichardson@fisherstech.com
  
  Rates: Minimum $150 per hour. Parts and consumables cost extra.