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New Campus-Wide Phone Options

Softphone Modernization

OIT is expanding and modernizing voice services to provide flexibility and offer a better value to our university community. Softphones have been piloted to great success in several colleges and areas throughout campus.

Individuals, departments, and areas may order softphones today.

Order and Download Softphone Applications


Softphones can answer calls, perform call transfers, set up ad hoc conference calls, and access voicemail messages just like a desk phone. Unlike a desk phone, a softphone is an application that lives on a desktop computer, laptop, tablet, and/or smartphone instead of being tied to a device on a desk.

Softphones also allow personal management of call settings, call forwarding, video calling, sending and receiving messages, sharing content for group collaboration, and customizing notifications.

Dial and answer calls from your work number using any device, from any location. As long as you have a working internet connection, a softphone frees you from your desk.

Need Assistance?

Individuals, departments, and areas may order softphones today.

For more information, contact the Help Desk at (208) 426-4357,, chat, or Help Desk Self Service.