WORC Project Topics
Dr. Chyung and her WORC teams have been working on the following projects, resulting in numerous publications and presentations.
Evidence-Based Survey Design Principles
Her research teams have synthesized the findings of over 100 research articles and produced the following published articles, to promote evidence-based practices among performance improvement professionals.
- Use of a midpoint on the Likert scale
- Use of ascending or descending order of Likert-type response options
- Adding Moderately or Somewhat to Agree and Disagree of the Likert scale options
- Use of negatively-worded items in surveys
- Use of continuous rating scales
- Ceiling effects associated with response scales
Scale Development and Model Validation
In her research, Dr. Chyung and her colleagues developed a 20-item survey instrument that measures learners’ attitudes toward team projects by:
- involving a total of 555 human subjects
- conducting exploratory and confirmatory factor analyses
- using SPSS and AMOS for statistical analyses
Dr. Chyung’s research interests also include validating existing models (containing multi-dimensions) with structural equation modeling (SEM).
Validity and Reliability of Survey Instruments
Consulting work: Factor analysis and reliability testing on Wirtgen America’s post-training survey data (Antioch, Tennessee)
- Dr. Chyung and her client presented at the International Society for Performance Improvement Conference, April 2019.
- Chyung, S. Y., Stetar, B., & Padgitt, A. (2019, April 15). Why test validity/reliability of your survey data? Presented at ISPI’s Performance Improvement Conference, New Orleans, LA.
Evaluation
- Training professionals’ usage and understanding of Kirkpatrick’s level 3 and level 4 evaluations (OPWL thesis, published article)
- Using an evaluation capacity tool to build evaluation capacity in a nonprofit organization (OPWL thesis)
- Training and performance improvement professionals’ perspectives on ethical challenges during evaluation (published article)
- Cases studies of systematic and systemic approaches to program evaluation (consulting projects)
Performance Improvement
- Organizational leaders’ use of employee engagement survey data (OPWL thesis, published article)
- Root causes of errant ordered radiology exam (OPWL thesis, published article)
- Factors that influence informal learning in the workplace (OPWL thesis, published article)
- Evidence that supports Behavior Engineering Model
E-Learning and L&D Technology
- Generative AI: How Can Learning and Development Professionals Leverage These Tools for Performance Improvement? (submitted for publication)
- Satisfying and dissatisfying factors in e-learning (published article)
- Novice e-learning developers’ use of rapid e-learning development tools (e.g., Camtasia, Captivate, and Storyline) (published article)
- Educational and environmental support for novice e-learning developers (published article)
- Practitioners’ willingness to adopt “Second Life” as a training and development tool (published article)