Frequently Asked Questions

• As of September 1st, 2021, Blackboard will become an “archive” environment with restricted access. No classes will be taught in Blackboard in fall 2021 or beyond.
• To gain access to Bb content, you can submit a request to the Help Desk or via the self-service request form. (Go to support.boisestate.edu, navigate to “Order Something” then “Teaching and Learning”, or access the request form directly (must be logged to my.boisestate.edu).

Visit the Help Desk at The Zones in the Interactive Learning Center (ILC) and Student Union buildings or reach out via one of the following methods:

• Call 208-426-HELP (4357)
• Email helpdesk@boisestate.edu
• Help Desk Self Service