Qualtrics XM

Design and distribute robust digital surveys

Training and Documentation

Surveys are a mainstay of academic research, and Qualtrics XM is one of the most capable survey tools available. A variety of Boise State and vendor resources can help you conduct quality surveys, whether they are supporting large-scale, longitudinal research or simple, just-in-time assessments.

Frequently Asked Questions

General Use

How do I access Qualtrics XM?

First, visit the Qualtrics login screen. For first-time faculty, staff, or students, a new Qualtrics account tied to your Boise State username will be created.

Are there any restrictions that I should be aware of?

Read about license restrictions, prior approval requirements, and exceptions at our support article Acceptable Use and Restrictions for Qualtrics XM.

Where can I learn how to use Qualtrics XM?

The Learn how to use Qualtrics XM page features online training programs, video tutorials, research articles, and an extensive library of surveys by topic area.

Where can I go to get help with designing my survey?

The Office of Institutional Effectiveness offers helpful tips for conducting a survey and is available for consultation on complex survey design questions.

How can I make sure my survey is accessible?

It is important to create accessible surveys. You can check your survey to ensure accessibility by using the check survey accessibility feature in the tools menu. For more information about Qualtrics accessibility, consult the Check Survey Accessibility page on the Qualtrics website.

Expert Use

Where can I find higher-level Qualtrics XM training and resources?

Qualtrics University features online training programs, video tutorials, research articles, and an extensive library of surveys by topic area, questions, and graphics.

How can I recruit the most appropriate respondents for my survey?

Consider using panels. A Qualtrics panel is a list used to distribute your survey to potential respondents and for analyzing data. You can create your own panels or purchase them from Qualtrics XM.

How do I request an upgraded account?

Standard Qualtrics XM accounts are limited to 500 survey responses, three active surveys, and ten total surveys (active and inactive).

Upgraded accounts, which remove survey limits, are available for faculty, staff, and student employees. To request an account upgrade, contact the Help Desk at (208) 426-4357 or email helpdesk@boisestate.edu.