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OIT hours and contact information
Contact the Help Desk at (208) 426-4357, helpdesk@boisestate.edu, or use ServiceNow.
Please check our hours and contact information page regularly as hours and modes of service are subject to change.
Numbers for May
98%
Overall customer satisfaction rate
4,346
Total incidents and requests
72%
Incidents resolved on first contact
1
Critical incidents reported
69
High priority incidents reported
17%
Top percentage of incidents by category (Accounts and Passwords)
OIT learning and engagement
Upcoming events
Need assistance?
For more information, contact the Help Desk at (208) 426-4357, helpdesk@boisestate.edu, or ServiceNow.