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OIT Metrics

Enterprise metrics are shared on a monthly basis for the Boise State community to understand what we’re doing and how well we’re doing. These metrics show us what we’re doing well and areas where we need to improve.

Data for incidents and requests from the past six months

Service and Support Metrics

Need Assistance?

For more information, contact the Help Desk at (208) 426-4357,, chat, or Help Desk Self Service.