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OIT Business Services

OIT Business Services provides billing services for printing & graphics, mail services, telephone, computer hardware repair, and other university IT services.

Billing Research

OIT Business Services offers billing research for a fee of $36.00 per hour, billable in 1/4 hour increments. The billing research fee applies for any requests for research older than 90 days.

This fee applies to requests for materials such as copies of non-current customer toll statements, or prior service unit billings; investigations of non-current information on service until billings or billable repairs; and requests for other documentation or historical records.

This fee does not apply to normal, day-to-day customer billing services.

To submit a request, email

Cell Phones

OIT Business Services manages cell phones via Mobile Communications Agreements and university-owned cell phones. For more information, please refer to the Cell Phones webpage.

Department ID or Grant Number Changes for Service Charges

For requests to change the account code (funding segment) or grant number for your department’s billable services, please fill out our form.

Directory Changes

Information is used for the University online directory available at Your e-mail address, office telephone, fax number, and name are also published in the online State of Idaho Government Directory.

Directory information can be modified in the Boise State Directory app.

Need Assistance?

For more information, contact the Help Desk at (208) 426-4357,, chat, or Help Desk Self Service.

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