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OIT Business Services

OIT Business Services provides billing services for printing & graphics, mail services, telephone, computer hardware repair, and other University IT services.

(800) numbers, off-campus telephone lines, and cell phones may also be obtained through OIT Business Services.

Billing Research

OIT Business offers billing research for a fee of $36.00 per hour, billable in 1/4 hour increments. The billing research fee applies for any requests for research older than 90 days.

This fee applies to requests for materials such as copies of non-current customer toll statements, or prior service unit billings; investigations of non-current information on service until billings or billable repairs; and requests for other documentation or historical records.

This fee does not apply to normal, day-to-day customer billing services.

To submit a request, contact OIT Business at (208) 426-1433, or email

Directory Changes

Information is used for the University online directory available at Your e-mail address, office telephone, fax number, and name are also published in the online State of Idaho Government Directory.

For Boise State directory submissions and changes, use the Directory Change Request Form.

Department ID or Grant Number Changes for Service Charges

For requests to change the account code (funding segment) or grant number for your department’s billable services, please fill out our form.

Internet Services Reimbursement Request

Reimbursements for home-based high-speed Internet services must be for University business with only incidental personal use. Reimbursements are a taxable benefit per IRS regulations.

You may request Internet Services reimbursement through our Mobile Communications Form.

Need Assistance?

For more information, contact the Help Desk at (208) 426-4357,, chat, or Help Desk Self Service.

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