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Request new software

Before requesting or purchasing new software, complete a Software Review Request (SRR) to ensure it meets University security, compliance, accessibility, and legal requirements.

An SRR is required for approving new software and replaces the former Software and Accessibility Review Board (SARB) process.

For assistance or questions, email SoftwareReview@boisestate.edu.

Submit an SRR

An SRR is required for the use of new software, including:

  • Purchased software (p-card, requisition, or other methods)
  • Free or open-source software
  • Browser extensions
  • New features or changes to software already in use, such as adding AI components, new integrations, single sign-on (SSO), or new or different business purposes.

Tip: Preview the questions and gather the information before completing the SRR. Progress will not be saved if you leave the form.

Submit a Software Review Request

When is an SRR not required?

Previously approved software does not require a new SRR for renewals or use by other departments.

Other exceptions where a SRR is not required:

  • Accessing a website that only allows specific faculty or staff to view content.
  • Social media applications that students or the public are not required to use.
  • Hardware purchases that do not include software.
  • Vendors where the University does not take ownership of content, and usage is not required.
  • Additional Infrastructure as a Service (IaaS) purchases when an existing University agreement exists (e.g., Azure, AWS, GCP).

Frequently asked questions

Frequently asked questions

When should I submit an SRR?

Submit an SRR as soon as you have selected the software product, or have identified any new features, integrations, or changes to existing software. Work with your vendor to review the SRR questions in advance (Boise State credentials required) to ensure you have all the info you need.

How do I check the status of my SRR?

Check the status of your request in ServiceNow, under My Requests. You will receive a final approval or denial after all departments have reviewed your request. Most requests typically take 6-8 weeks.

What departments review my SRR?

SRR submissions are routed for review and approval by the appropriate departments, which may include Procurement and Vendor Services, Office of General Counsel, Office of Information Technology, Office of Compliance and Ethics, and Treasury.

What do I do after my SRR is approved?

Coordinate with the Office of General Counsel (OGC) and Procurement and Vendor Services to complete any contracts or purchasing.

What if the software I need is denied or listed as restricted?

You may submit a Security Exception Request for additional review.

Need assistance?

Email SoftwareReview@boisestate.edu or contact the Help Desk at (208) 426-4357.