Questions and support for Boisestate.edu, WordPress, web accessibility, supported plugins, Siteimprove, Cludo Site Search, Campus Map and Google Analytics are accepted through the Help Desk and escalated as needed to the appropriate group in the Office of Information Technology or Office of Communications and Marketing.
Contact the Help Desk at (208) 426-4357 or firstname.lastname@example.org
Website Feature Requests
Boise State uses a combination of infrastructure, core WordPress functionality, a custom WordPress theme, third-party applications, and plugins to provide an enterprise-level web environment for Boise State’s public facing websites.
The system has been developed with the goal of providing consistency, stability and efficiency in the university web environment while maximizing value. Requests for new or enhanced functionality are reviewed and evaluated by the Web Standards Team and a recommendation is made. Final approval is by the Director of Web Strategy. Site administrators may request new functionality by contacting the Help Desk at (208) 426-4357 or email@example.com
System Health and Outages
For updates about website system outages, please check myBoiseState. For additional information and updates from OIT, follow the Office of OIT on Twitter @BoiseStateHelp. (Please note that this feed covers multiple systems at Boise State, not just WordPress.)
For Cludo site search system updates see Cludo System Status
For updates about Siteimprove outages, please check the Siteimprove System Status
Web Contact Mailing List
The Web Contact Mailing List is used to communicate important updates about the Boise State web environment.
To subscribe send a blank email using your @boisestate.edu email address to firstname.lastname@example.org
To unsubscribe send a blank email using your @boisestate.edu email address to email@example.com