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Office of Information Technology

We support innovation and advance education and research at Boise State by providing reliable, sustainable technology solutions to our University community.

Latest OIT News

Adobe Acrobat Pro available at no cost for university-owned computers
Register for April 17 Canvas Ally Presentation on Enhancing Inclusivity
Register for 2024 Research Computing Days April 8-9
Help Desk hours update

March Numbers

Key metrics

4.8

Customer satisfaction score (out of 5.00)

3,459

Total incidents and requests

1,684

Items resolved on first contact

1

Critical incidents reported

102

High priority incidents reported

9%

Top number of incidents by category (Password self service)
Contact Us

OIT Hours and Contact Information

Contact the Help Desk at (208) 426-4357, helpdesk@boisestate.edu, chat online, or use Help Desk Self Service 24/7.

Help Desk Hours

  • Monday through Thursday, 7:00 am to 7:00 pm
  • Friday, 7:00 am to 6:00 pm
  • Saturday and Sunday, 10:00 am – 5:00 pm

Operating hours are listed on our Hours and Contact Information page. Please check regularly as hours and modes of service are subject to change.

Need Assistance Resetting Your Password?

Need Assistance?

For more information, contact the Help Desk at (208) 426-4357, helpdesk@boisestate.edu, chat, or Help Desk Self Service.

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